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Remote Eap Counselor Jobs (NOW HIRING)

AllOne Health, Inc.

EAP Triage Counselor - Remote

We are currently seeking an EAP Triage Counselor to work remotely. This is a full-time, non-exempt position working Monday-Friday 1:30 PM - 10:00 PM EST. Position Summary: This position is primarily ...

Workplace Options

EAP Clinical Counselor

$60K - $80K/yr

Remote or hybrid depending on your proximity to our Raleigh office Salary: $50,000 for day shifts ... Our EAP Counselors engage with participants over the phone, video, chat & email all while ...

AllOne Health, Inc.

Virtual Counseling Therapist

$50/hr

EAP Sessions: $50 per completed session * Long-Term Counseling Services: 50/50 split model ... Fully remote telehealth practice * Flexible scheduling * Video and telephonic counseling ...

AllOne Health

Virtual Counseling Therapist

$50/hr

EAP Sessions: $50 per completed session * Long-Term Counseling Services: 50/50 split model ... Fully remote telehealth practice * Flexible scheduling * Video and telephonic counseling ...

NxT Level

Special Counsel (Remote)

San Francisco, CA · On-site +1

$160K - $200K/yr

Special Counsel - Employment Law (Remote) Location: Virtual Office | Primarily Remote | $185,000 ... Employee assistance program (EAP) Ready to join a nationally regarded employment practice without ...

NxT Level

Special Counsel (Remote)

San Francisco, CA · Remote

$185K - $200K/yr

Special Counsel - Employment Law (Remote) Location: Virtual Office | Primarily Remote | $185,000 ... Employee assistance program (EAP) Ready to join a nationally regarded employment practice without ...

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Remote Eap Counselor information

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How much do remote eap counselor jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote eap counselor in the United States is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Eap Counselor position, and why are they important?

To thrive as a Remote EAP Counselor, you need a master's degree in counseling, psychology, or social work, relevant licensure (such as LCSW, LPC, LMHC), and experience providing short-term, solution-focused counseling. Familiarity with telehealth platforms, secure communication tools, and case management systems is typically expected. Strong active listening, empathy, cultural sensitivity, and clear communication skills help you connect with clients and address their unique challenges. These abilities ensure you can effectively support employees' mental health needs and maintain confidentiality in a remote environment.

What does a typical day look like for a Remote EAP Counselor?

As a Remote EAP Counselor, your day often involves providing brief counseling sessions to employees via phone or secure video platforms, conducting assessments, and making appropriate referrals to additional resources. You may collaborate with colleagues for case consultations and participate in regular team meetings to stay informed on best practices. Managing documentation and follow-up communication is also an important part of the role. The ability to remain organized and responsive is key, as you may need to handle urgent situations or support clients across different time zones.

What is a Remote EAP Counselor job?

A Remote EAP (Employee Assistance Program) Counselor provides confidential support, counseling, and resources to employees dealing with personal or work-related challenges. They typically offer short-term counseling, crisis intervention, and referrals to additional support services. Working remotely, they connect with clients via phone or video calls, ensuring accessibility and convenience. Their goal is to help employees manage stress, mental health concerns, and other life challenges that may impact their well-being and job performance.

More about Remote Eap Counselor jobs
What cities are hiring for Remote Eap Counselor jobs? Cities with the most Remote Eap Counselor job openings:
What are the most commonly searched types of Eap Counselor jobs? The most popular types of Eap Counselor jobs are:
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What job categories do people searching Remote Eap Counselor jobs look for? The top searched job categories for Remote Eap Counselor jobs are:
Remote Eap Counselor jobs near you
Infographic showing various Remote Eap Counselor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,503 per year, or $20 per hour.
Licensed EAP Counselor - Remote

Licensed EAP Counselor - Remote

UnitedHealth Group

Eden Prairie, MN • On-site, Remote

$29 - $52/hr

Full-time

Retirement

Posted 11 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

189th of 877 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
EAP Specialists are responsible for taking inbound calls to provide telephonic assessment and solution-focused consultation to clients calling regarding their behavioral health benefits. In addition to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers.
The schedule is Monday - Friday, 9:30 AM - 6:00 PM EST / 8:30 AM - 5:00 PM CST.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Due to business needs, residency in the Central or Eastern time zone is preferred.
Primary Responsibilities:
  • Take calls from a queue in a call center environment
  • Respond to crisis calls, determining member eligibility and benefit coverage, and triaging calls appropriately
  • Initiate counseling referrals
  • Provide authorizations for appropriate outpatient care
  • Document clinical notes and updates in the care management database
  • Provide clinical expertise to conduct a thorough assessment of risk to self or others, clinical screening for substance abuse and medical co-morbidities for member calls
  • Use Solution Focused Consultation, Motivational Interviewing, and/or short-term problem resolution to develop an individualized action plan
  • Solve moderately complex problems and/or conduct moderately complex analyses

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling, or related counseling field
  • Active, unrestricted independent behavioral health license in your state of residence
  • 2+ years of experience in a mental health setting
  • Dedicated workspace / home office and secure high speed internet at home

Preferred Qualifications:
  • EAP experience
  • Experience in an inpatient setting
  • Experience working with adults in crisis
  • Experience working with various age groups
  • Experience in a call center setting
  • Experience with crisis management
  • Dual diagnosis experience with mental health and substance abuse
  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  • Reside in Eastern or Central time zone

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 - $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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