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Remote Text Counseling Jobs (NOW HIRING)

Hire Velocity, LLC

Remote Therapist

Licensed Professional Counselors (LPC) * Licensed Clinical Social Workers (LCSW) * Licensed ... Engage through text-based communication. * Interactive tools : Share worksheets, journal entries ...

Hire Velocity, LLC

Licensed Remote Therapist

Licensed Professional Counselors (LPC) * Licensed Clinical Social Workers (LCSW) * Licensed ... Engage through text-based communication. * Interactive tools : Share worksheets, journal entries ...

Vibrant Emotional Health

Crisis Counselor

$30.22 - $32/hr

Remote Schedule: Full-time; Mornings, Evenings, Overnights, and Weekends Vibrant Emotional Health ... counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors ...

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Remote Text Counseling information

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$42.5K

$86.7K

$161K

How much do remote text counseling jobs pay per year?

As of May 29, 2026, the average yearly pay for remote text counseling in the United States is $86,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Text Counselor, and why are they important?

To thrive as a Remote Text Counselor, you need a background in counseling or psychology, typically supported by a relevant degree and, in some cases, licensure. Familiarity with secure messaging platforms, crisis intervention protocols, and documentation systems is essential. Exceptional active listening, empathy, clear written communication, and the ability to remain calm under pressure are vital soft skills. These abilities enable counselors to provide effective, compassionate support and ensure client safety in a remote environment.

What are some common challenges faced by remote text counselors, and how can they effectively manage them?

Remote text counselors often encounter challenges such as interpreting tone and emotion without verbal cues, managing high message volumes, and maintaining emotional resilience while working independently. To address these, counselors rely on active listening skills, clear written communication, and regular supervision or debriefing sessions with their team. Many organizations also provide access to peer support groups and professional development resources to help counselors manage stress and continue improving their practice in a virtual environment.

What is remote text counseling?

Remote text counseling is a form of mental health support where clients and counselors communicate through text-based messages instead of traditional in-person or voice sessions. This format allows individuals to access counseling services from anywhere, providing flexibility and privacy. Text counseling can be conducted via secure apps, online platforms, or SMS, and is often used for ongoing support, crisis intervention, or specific mental health concerns. It's especially helpful for people who may feel more comfortable expressing themselves in writing or have limited access to in-person services.

What is the difference between Remote Text Counseling vs Remote Phone Counseling?

AspectRemote Text CounselingRemote Phone Counseling
CredentialsLicensed mental health professionals, certifications vary by stateLicensed mental health professionals, certifications vary by state
Work EnvironmentText-based platform, flexible, asynchronous communicationPhone calls, real-time verbal communication
Industry UsageCommon in online therapy services, mental health appsTraditional teletherapy, mental health clinics
Search & Comparison IntentPeople seeking text-based mental health supportPeople preferring verbal communication for therapy

Remote Text Counseling involves providing mental health support through written messages, offering flexibility and asynchronous communication. Remote Phone Counseling involves real-time verbal sessions via phone, suitable for those who prefer spoken interaction. Both roles require similar credentials but differ in communication methods and user preferences.

More about Remote Text Counseling jobs
What cities are hiring for Remote Text Counseling jobs? Cities with the most Remote Text Counseling job openings:
What are the most commonly searched types of Text Counseling jobs? The most popular types of Text Counseling jobs are:
What states have the most Remote Text Counseling jobs? States with the most job openings for Remote Text Counseling jobs include:
What job categories do people searching Remote Text Counseling jobs look for? The top searched job categories for Remote Text Counseling jobs are:
Remote Text Counseling jobs near you
Infographic showing various Remote Text Counseling job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 70% Full Time, 22% Part Time, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $86,685 per year, or $41.7 per hour.
Crisis Counselor Supervisor, Part-Time

Crisis Counselor Supervisor, Part-Time

Crisis Text Line, Inc.

Matthews, NC • Remote

$25.31/hr

Part-time

Posted 2 days ago

Job description

Who we are
At Crisis Text Line we believe that every person in crisis deserves to be heard, understood, and supported. Our mission is carried forward by people who lead with empathy, integrity, and a deep sense of responsibility to one another and the communities we serve.

We are building a team of thoughtful, purpose-driven professionals who want their work to matter. Across every role, you’ll have the opportunity to contribute to meaningful impact, collaborate with committed colleagues, and help shape systems, programs, and experiences that strengthen our organization and the people who make our mission possible.

If you’re driven by purpose, passionate about designing meaningful learning experiences, and motivated to build programs that empower and develop volunteers over time, this is the place for you.

Department Summary: 

The Clinical team oversees all our service delivery areas that require a mental health and clinical lens, which includes the platform operations. The Supervision team oversees clinical best practices in real-time, leading digital mental health clinical policies, clinical quality measures, and the student learning program that supports mental health workforce development. The Clinical team ensures that Crisis Text Line is a leader in defining quality service delivery of crisis support via text. 

Role
Crisis Counselor Supervisors play a critical role in the success of Crisis Text Line by providing real-time guidance and support to our remote volunteer Crisis Counselors, ensuring texters receive the highest quality care. In this role, you will step into texter conversations as needed and provide leadership during high-risk situations, including active rescues and mandatory reporting. You bring a calm, supportive, and empathetic approach to your work, fostering a positive and effective environment for Crisis Counselors while always keeping both the texter experience and the Crisis Counselor experience top of mind.

Who you are

  • Leader: You are self-motivated, have people management skills and take initiative when you see opportunities for growth.
  • Expert multitasker: You are extremely focused and can effectively prioritize and monitor multiple tasks at one time in a fast paced environment.
  • Effective communicator: You articulate clearly and effectively with staff and Crisis Counselors on our Platform. You stay focused and concise while being caring and positive.
  • Problem-Solver: You are a critical thinker who can quickly identify problems and bring your best solutions to the table and are motivated to take action.
  • A big thinker: You love to team up! You are always thinking of ways to better the quality of service to our texters and Crisis Counselors.
  • Tech-Savvy: You are proficient in G-suite and are totally comfortable navigating new and exciting websites and online platforms.

What you’ll do

  • Perform active rescues when texter safety has been identified as imminent risk
  • Monitor volunteer Crisis Counselor conversations for training adherence and quality support
  • Work with volunteer Crisis Counselors in providing coping skills and exercise safety protocols in high-risk situations
  • Assist volunteer Crisis Counselors to identify texter needs and develop a support and plan for safety
  • Ensure volunteer Crisis Counselors adherence to code of conduct and escalate if required
  • Provide real time feedback on conversation quality.
  • Participate in trainings and internal working groups to increase quality service delivery

Requirements

  • You have 3+ years of crisis intervention work experience beyond volunteerism.
  • Ability to work flex shifts as needed to meet the needs of the business outside of assigned shifts, up to 12 hours per week, including weekends, nights, and holidays.

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.

Current Shifts Available (1x Openings)

  •  Saturday & Sunday 6:00 PM - 2:00 AM EST

Hourly Salary

  • $25.31 per hour

This is a remote-only position

Only candidates in the following states will be eligible for employment: CO, CT, FL, GA, IL, IN, MD, MA, MI, NJ, NM, NY, NC, PA, TN, TX, UT, VA, WA.

This is a remote-only position

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