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Remote Text Counseling Jobs in Michigan (NOW HIRING)

Remote Text Counseling information

What are the key skills and qualifications needed to thrive as a Remote Text Counselor, and why are they important?

To thrive as a Remote Text Counselor, you need a background in counseling or psychology, typically supported by a relevant degree and, in some cases, licensure. Familiarity with secure messaging platforms, crisis intervention protocols, and documentation systems is essential. Exceptional active listening, empathy, clear written communication, and the ability to remain calm under pressure are vital soft skills. These abilities enable counselors to provide effective, compassionate support and ensure client safety in a remote environment.

What is remote text counseling?

Remote text counseling is a form of mental health support where clients and counselors communicate through text-based messages instead of traditional in-person or voice sessions. This format allows individuals to access counseling services from anywhere, providing flexibility and privacy. Text counseling can be conducted via secure apps, online platforms, or SMS, and is often used for ongoing support, crisis intervention, or specific mental health concerns. It's especially helpful for people who may feel more comfortable expressing themselves in writing or have limited access to in-person services.

What are some common challenges faced by remote text counselors, and how can they effectively manage them?

Remote text counselors often encounter challenges such as interpreting tone and emotion without verbal cues, managing high message volumes, and maintaining emotional resilience while working independently. To address these, counselors rely on active listening skills, clear written communication, and regular supervision or debriefing sessions with their team. Many organizations also provide access to peer support groups and professional development resources to help counselors manage stress and continue improving their practice in a virtual environment.

What is the difference between Remote Text Counseling vs Remote Phone Counseling?

AspectRemote Text CounselingRemote Phone Counseling
CredentialsLicensed mental health professionals, certifications vary by stateLicensed mental health professionals, certifications vary by state
Work EnvironmentText-based platform, flexible, asynchronous communicationPhone calls, real-time verbal communication
Industry UsageCommon in online therapy services, mental health appsTraditional teletherapy, mental health clinics
Search & Comparison IntentPeople seeking text-based mental health supportPeople preferring verbal communication for therapy

Remote Text Counseling involves providing mental health support through written messages, offering flexibility and asynchronous communication. Remote Phone Counseling involves real-time verbal sessions via phone, suitable for those who prefer spoken interaction. Both roles require similar credentials but differ in communication methods and user preferences.

What cities in Michigan are hiring for Remote Text Counseling jobs? Cities in Michigan with the most Remote Text Counseling job openings:
Infographic showing various Remote Text Counseling job openings in Michigan as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution.
HS Mentor/Teacher (Fully Remote)

HS Mentor/Teacher (Fully Remote)

My Virtual Academy

Detroit, MI • Remote

Full-time

Posted 11 days ago


Job description

Position Title: High School Mentor/Teacher (Fully Remote)

Location: Remote

Company Overview: My Virtual Academy is at the forefront of educational innovation, offering tailored, tuition-free education services that cater to the diverse needs of school districts, communities, parents, and students across Michigan. Since 1991, it has provided a comprehensive approach to overcoming traditional schooling challenges, supporting a wide array of learners from K-12 to young adults. My Virtual Academy is committed to flexibility and accessibility, providing 100% virtual classes, round-the-clock access to learning materials, and essential tech support.

Reports to: High School Team Leader

Position Summary: The High School Mentor at My Virtual Academy serves as the primary point of connection between the student, the online instructor, and school administration. This is a mentoring role rather than a course-instruction role: the mentor monitors student progress, ensures students have the technology and resources they need, advocates for each student, and teaches students to become self-directed, independent learners. Mentors maintain a documented record of weekly two-way contact with every student on their roster and build the kind of relationships that keep students engaged and on track to graduate.

Key Responsibilities:

  • Serve as the liaison between the student and administration and advocate for the student throughout their learning experience.
  • Complete at least one documented two-way contact with each student every mentor week, attempting contact in multiple ways until it is made. All contacts are conducted via phone, text, or video using MVA's approved Zoom client.
  • Document all communications in the Genius student information system as they happen and maintain an accurate weekly student roster/activity log.
  • Monitor student academic progress, help students stay on pace to complete courses on time, and refer students to tutoring or technical support as needed.
  • Maintain consistent communication with parents/guardians of students under 18, providing regular academic updates and setting clear expectations.
  • Set short- and long-term goals with students to foster educational growth, accountability, and independence.
  • Host one weekly Power Hour-an open student hour that may include project-based learning, interactive virtual games, book club, relationship-building activities, or social-emotional check-ins.
  • Attend an MVA Meetup on any day you are clocked in, and complete a daily End of Day (EOD) report.
  • Conduct EDP reviews via Zoom video with the student and parent, counseling students on credits, graduation requirements, and post-secondary/career goals and documenting outcomes in Genius.
  • Maintain 100% mentor contact during count months (75% during non-count months), document written contacts, and review and e-sign all mentor logs submitted by Pupil Accounting.
  • Notify students of state testing dates, school events, and deadlines.
  • Attend weekly team meetings, individual meetings with your team leader, and bi-monthly MVA All-Staff and High School All-Staff meetings.
  • Complete monthly professional development reflections and maintain professional development tracking.
  • Follow all MVA High School policies and procedures, including Zoom expectations, EDP reviews, student and Genius documentation, withdrawal procedures, and graduation procedures.

Required Education and Experience:

  • Bachelor's degree in education or a related field.
  • Valid Michigan teaching certification required. If out of state, Michigan certification is required within 2 months of hire.
  • Experience in virtual education, student mentorship, advising, or student support preferred.

Preferred Qualifications:

  • Strong familiarity with digital education platforms such as Zoom, Edmentum, and Genius.
  • Proven ability to manage multiple students, deadlines, and documentation requirements in a remote environment.
  • Experience working with students who have struggled in a traditional school setting.
  • Excellent communication, follow-through, and organizational skills.

Competencies:

  • Communication Skills: Ability to clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Interpersonal Skills: Develop and maintain effective relationships with others; relate well to people from varied backgrounds and in different situations; show understanding, courtesy, tact, empathy, and politeness.
  • Organizational Skills: Strong ability to organize, prioritize, and schedule work assignments and to keep detailed documentation current and accurate.
  • Problem Solving: Identify problems, determine accurate and relevant information, and use sound judgment to generate and evaluate alternatives and make recommendations.
  • Adaptability: Adjust effectively to work within new work structures, processes, requirements, or cultures.
  • Accountability: Follow through on student contacts, documentation, and deadlines without direct supervision in a fully remote setting.

Pay Rate:Based on education and qualifications, starting at $22.72 per hour with a bachelor's degree and Standard Michigan teaching certificate.

Work Environment: This position is fully remote, allowing flexibility to work from anywhere in the United States with a reliable internet connection. The role emphasizes staying connected and engaged through regular virtual meetings, daily meetups, and check-ins. Mentors are expected to be available and responsive during scheduled work hours, returning all contacts within 48 school hours and before the end of the mentor week.

Company Commitment: My Virtual Academy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.