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Remote Ea Customer Support Jobs in Springfield, MA

Accounting Fly

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Active CPA, EA, JD, or LLM in Tax. * Technical Expertise: Deep knowledge of business taxation, pass ... Support: Technology stipend, continuing education, and CPA support. * Flexibility: Permanently 100 ...

InsuraTec

Sales Representative (Remote)

Chicopee, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Benelynk

Sr. Software Engineer

Springfield, MA · Remote

$150K - $175K/yr

... customer support, and reporting (potential EVV reporting) * Translate technical designs into ... Implement required controls for HIPAA, VA policies, and F/EA tax compliance. * Conduct code reviews ...

The Hartford

Legal Support Data Specialist

Hartford, CT · On-site +1

$64K - $97K/yr

The Hartford is seeking a highly analytical, detail-driven Legal Practices Customer Support & Data ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...

New

The Hartford

Executive IT Support Sr Analyst

Hartford, CT · On-site +1

$96K - $144K/yr

We are seeking a highly skilled and customer-focused Executive IT Support Senior Analyst to support our C-Suite executives in both onsite and remote settings with high-touch, white-glove technology ...

ForgeFit

Remote Inside Sales Representative

Hartford, CT · On-site +1

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

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Showing results 1-20

All JobsRemote Ea Customer Support JobsRemote Ea Customer Support Jobs in Springfield, MA

Remote Ea Customer Support information

See Springfield, MA salary details

$5

$38

$61

How much do remote ea customer support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote ea customer support in Springfield, MA is $38.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $52.93 per hour, depending on experience, location, and employer.

What is the difference between Remote Ea Customer Support vs Remote Executive Assistant?

AspectRemote Ea Customer SupportRemote Executive Assistant
Required CredentialsCustomer service experience, communication skillsAdministrative skills, organizational experience
Work EnvironmentCustomer support platforms, communication toolsScheduling, email management, calendar tools
Employer & Industry UsageCustomer service departments, support centersExecutives, entrepreneurs, corporate offices
Common Search & Comparison IntentCustomer support roles, remote support jobsAdministrative support, executive assistance roles

Remote Ea Customer Support focuses on assisting customers via communication channels, requiring strong communication skills and customer service experience. Remote Executive Assistants handle administrative tasks for executives, emphasizing organizational and scheduling skills. While both roles are remote and require excellent communication, their core responsibilities differ significantly, catering to different employer needs and industry functions.

What are popular job titles related to Remote Ea Customer Support jobs in Springfield, MA? For Remote Ea Customer Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Ea Customer Support jobs in Springfield, MA look for? The top searched job categories for Remote Ea Customer Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Ea Customer Support jobs? Cities near Springfield, MA with the most Remote Ea Customer Support job openings:
Remote Ea Customer Support jobs near you

Enterprise Solutions Architect as 100% Remote

Amicis Global

Hartford, CT • Remote

$120/hr

Contractor

Posted 20 days ago

Job description

Job Title: Enterprise Solutions Architect
Location: 100% Remote
Duration: 06 Months
Pay Rate: $100.00 - $120.00/- on W2
 
 
Kindly send me your most updated resume
 
 
Roles and Responsibilities:

Enterprise Architecture & Solution Governance (Equal Priority)

Lead and execute enterprise solution governance processes, ensuring alignment with established EA standards, reference architectures, and approved integration and security patterns.
Actively participate as a member of the Architecture Review Board (ARB), contributing to architectural decision-making, risk assessment, and solution approvals.
Establish and operate a Permit-to-Build tollgate, governing both greenfield and modernization initiatives across all Lines of Business (LOBs), including GenAI, data, and advanced analytics solutions.
Ensure all governed solutions comply with regulatory and compliance mandates (HIPAA, GDPR, SOX), with particular attention to cloud, data, and AI-driven architectures.
Lead or contribute to architecture scoring and design quality assessments, ensuring solutions meet enterprise standards for resiliency, scalability, security, and maintainability.
Partner closely with peer Enterprise Architects to assign primary assessors, review incoming initiatives, and maintain a forward-looking pipeline of governance demand.

Solution Architecture & Hands‑On Agentic AI Development (Equal Priority)

Design and implement end-to-end solution architectures, moving beyond conceptual models into executable designs and working prototypes, particularly in cloud-native and AI-driven domains.
Lead hands-on Proofs of Concept (POCs) to validate emerging technologies, platforms, and services—specifically Agentic AI patterns such as autonomous agents, task orchestration, tool-use agents, and multi-agent workflows.
Architect and build Agentic AI workflows using modern GenAI platforms, with preferred experience in:
AWS Bedrock (Agents, foundation models, orchestration, integration with AWS services), and/or
GCP Vertex AI (agents, pipelines, orchestration, model lifecycle management).
Apply strong solution architecture practices to translate business problems into AI-enabled architectures, including prompt strategies, agent memory, tool integration, event-driven triggers, and observability.
Design secure, scalable, and governed AI solutions, ensuring alignment with enterprise security, data privacy, and compliance expectations from inception through production readiness.
Collaborate with engineering teams to bridge architecture and implementation, providing reference implementations, design artifacts, and technical guidance that accelerates delivery while reducing rework.

Technology Evaluation & Innovation Enablement

Evaluate and assess new technology platforms and AI services prior to POC approval or enterprise onboarding, balancing innovation with risk management.
Drive architectural clarity around GenAI, Agentic AI, and emerging cloud-native patterns, ensuring these innovations are introduced responsibly within enterprise guardrails.
Contribute to reference architecture evolution, especially for AI-enabled, event-driven, and cloud-native solutions.

EA Tooling, Metrics & Enablement

Define and track solution governance KPIs using the EA tool, including technology debt, reverse demand by LOB, and approval outcomes.
Support EA enablement through SharePoint, Power Automate, PowerApps, and Power BI, improving transparency, workflow efficiency, and architectural insight.

Qualifications & Experience

Architecture & Governance

8–10+ years of experience in Enterprise and Solution Architecture, including active participation in ARBs and formal governance processes.
Strong experience creating and enforcing reference architectures, standards, and patterns in regulated environments.

Solution Architecture & Hands‑On Delivery

Recent, hands-on experience designing and building solutions—not just reviewing them—particularly in cloud-native and GenAI domains.
Demonstrated experience building Agentic AI or GenAI-driven POCs, including orchestration, integration, and lifecycle considerations.
Deep knowledge of AWS and/or GCP, with architectural fluency across compute, networking, storage, databases, and AI services.

Education & Certifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field; MBA a plus.
Preferred certifications: TOGAF, AWS Solutions Architect, GCP Professional Architect, or equivalent.
Trying to management the existing solutions architect process
Responsible for managing, maintaining and enhancing this process
Introducing GenAI
Some GCP experience or exposure would be very useful and beneficial
 Building it in power tools - power automate, power app, powerbi (need experience with those)

What This Role Delivers

Governance with credibility: Architecture decisions informed by real, hands-on solution experience.
Faster innovation: Reduced friction between architecture intent and execution through POCs and reference implementations.
Responsible AI adoption: Agentic AI solutions that are scalable, secure, and enterprise-ready from day one.
 
 
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