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Remote Crm Administrator Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Conduct regular employee check-ins and administer engagement, recognition, and appreciation ... workforce management experience * Strong customer service and relationship building skills.

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All JobsCrm Administrator JobsRemote Crm Administrator JobsRemote Crm Administrator Jobs in Springfield, MA

Remote Crm Administrator information

See Springfield, MA salary details

$36.9K

$75.5K

$129K

How much do remote crm administrator jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote crm administrator in Springfield, MA is $75,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $91,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Crm Administrator vs Remote Salesforce Administrator?

AspectRemote Crm AdministratorRemote Salesforce Administrator
CertificationsCRM-specific certifications, general IT or database skillsSalesforce Certified Administrator, Salesforce certifications
Work EnvironmentVarious CRM platforms (e.g., HubSpot, Zoho, Salesforce)Primarily Salesforce platform
Industry UsageUsed across multiple industries with different CRM toolsPrimarily in organizations using Salesforce
Job FocusManaging and optimizing CRM systems, user supportConfiguring Salesforce, user management, automation setup

The main difference is that a Remote Crm Administrator manages various CRM platforms, while a Remote Salesforce Administrator specializes specifically in Salesforce. Both roles require CRM knowledge, but Salesforce certification is essential for the Salesforce-specific role. The choice depends on the company's CRM system and the candidate's certifications and expertise.

What are popular job titles related to Remote Crm Administrator jobs in Springfield, MA? For Remote Crm Administrator jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Crm Administrator jobs in Springfield, MA look for? The top searched job categories for Remote Crm Administrator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Crm Administrator jobs? Cities near Springfield, MA with the most Remote Crm Administrator job openings:
Remote Crm Administrator jobs near you
Infographic showing various Remote Crm Administrator job openings in Springfield, MA as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $75,468 per year, or $36.3 per hour.

Remote Customer Service Specialist

ForgeFit

Hartford, CT • Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Remote Customer Service Specialist

At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

What You'll Do

  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For

  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer

  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply