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Remote Dupixent Patient Support Jobs in Raleigh, NC

Sr. Director, HUB Services

Durham, NC · Remote

$116K - $324K/yr

IQVIA is seeking a Senior Director, Hub Services to lead a portfolio of complex patient support programs while driving operational excellence, client satisfaction, and business growth. This remote ...

Sr. Director, HUB Services

Durham, NC · Remote

$116K - $324K/yr

IQVIA is seeking a Senior Director, Hub Services to lead a portfolio of complex patient support programs while driving operational excellence, client satisfaction, and business growth. This remote ...

Sr Director, Nursing Services

Durham, NC · Remote

$116K - $324K/yr

... patient support programs that make a meaningful difference in patients' lives. In this remote role, you will work with some of the industry's most recognized pharmaceutical and healthcare ...

Sr Director, Nursing Services

Durham, NC · Remote

$116K - $324K/yr

... patient support programs that make a meaningful difference in patients' lives. In this remote role, you will work with some of the industry's most recognized pharmaceutical and healthcare ...

... patient support services and healthcare provider engagement tools to help life sciences companies ... This is a remote role. Candidates must reside in the state of North Carolina. When you join the ...

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Remote Dupixent Patient Support information

See Raleigh, NC salary details

$30.1K

$34.3K

$37.9K

How much do remote dupixent patient support jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote dupixent patient support in Raleigh, NC is $34,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $35,500.00 per year, depending on experience, location, and employer.

What is a Remote Dupixent Patient Support specialist?

A Remote Dupixent Patient Support specialist is a professional who assists patients prescribed Dupixent (a medication for certain chronic inflammatory diseases) by providing education, answering questions, and helping them navigate insurance coverage and access programs—all remotely, often via phone or online platforms. They act as a liaison between patients, healthcare providers, and pharmacies to ensure patients understand how to use Dupixent and can access their medication. These specialists may also offer ongoing support and resources to help patients manage their treatment and address any concerns during their therapy.

What are some common challenges faced by Remote Dupixent Patient Support specialists and how can they overcome them?

Remote Dupixent Patient Support specialists often encounter challenges such as managing high call volumes, addressing diverse patient concerns, and ensuring patient privacy while working from a remote environment. To overcome these, it’s important to stay organized, use secure communication platforms, and maintain up-to-date knowledge on Dupixent and insurance processes. Regular communication with teammates and ongoing training also help in delivering consistent, empathetic support to patients.

What are the key skills and qualifications needed to thrive as a Remote Dupixent Patient Support specialist, and why are they important?

To thrive as a Remote Dupixent Patient Support specialist, you need a foundational knowledge of healthcare processes, patient support practices, and familiarity with specialty medications, typically supported by experience in healthcare or a related field. Proficiency in CRM systems, patient support platforms, and secure communication tools is commonly required. Outstanding interpersonal skills, empathy, active listening, and clear communication are vital soft skills for building trust and guiding patients through their treatment journey. These abilities ensure patients receive accurate information, compassionate assistance, and a positive experience, which are critical for medication adherence and overall health outcomes.

What is the difference between Remote Dupixent Patient Support vs Remote Medical Customer Service Representative?

AspectRemote Dupixent Patient SupportRemote Medical Customer Service Representative
CredentialsHealthcare certification or experience, patient support trainingCustomer service training, healthcare knowledge often preferred
Work EnvironmentHome-based, healthcare-focusedHome-based, general customer service
Employer & IndustryPharmaceutical companies, healthcare providersMedical device or healthcare companies, insurance firms
Search & Comparison IntentPatient support roles, healthcare assistanceCustomer service in healthcare sector

Remote Dupixent Patient Support roles focus on assisting patients with medication-related questions, requiring healthcare knowledge and patient communication skills. Remote Medical Customer Service Representatives handle general healthcare or product inquiries, often with broader customer service skills. Both are remote healthcare roles but differ in specialization and required credentials.

What cities near Raleigh, NC are hiring for Remote Dupixent Patient Support jobs?

Cities near Raleigh, NC with the most Remote Dupixent Patient Support job openings:

Infographic showing various Remote Dupixent Patient Support job openings in Raleigh, NC as of September 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,346 per year, or $16.5 per hour.

Associate Director, Solution Sales, Patient Access Support Services

Durham, NC • Remote

IQVIA
Health Care and Social Assistance • 10K+ employees

$89K - $250K/yr

Full-time

Re-posted 7 days ago


IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz


Job description

The Assoc. Director, Solution Sales, Patient Access Support Services sits in the Patient Access and Support Services (PASS) Center of Excellence. Working with a wide variety of pharmaceutical and MedTech clients, this is an individual contributor role that requires strong consultative selling skills.

This role requires the ability to identify existing and new client business challenges and strategically align IQVIA PSS solutions to address the access, affordability, adherence, and awareness barriers they face. This presents the opportunity for integrated sales across different account segments including large pharma, mid-size pharma, precommercial and med tech clients.

Responsibilities:

  • Responsible for consultative sales approach aligned with client accounts to drive business growth across the PASS enterprise.

  • Working with a wide variety of clients, this role mixes strategic and transactional relationships. This requires the ability and flexibility to adapt different strategies for different audiences - from business development with new clients through to developing solutions with more established customers.

  • Identify opportunities for integrated sales across different account types including: MedTech, Large Pharma, EBP and small/mid-size pharma.

  • An understanding of patient services, such as Copay (Affordability), HUB (Access), in-home clinical solutions and nurse educators (Adherence), Field Reimbursement Managers (FRM) and Health Information Tech. (HIT) (Awareness).

  • Work collaboratively across delivery, solutions, product, and multi-disciplinary teams to effectively enhance clients satisfaction.

  • Drive relationships and develop or grow new opportunities across accounts.

  • Generate new and repeat business within accounts.

  • Networking across companies and into new companies, for new accounts

  • Responsible for cold calling and customer development.

Qualifications:

  • To be eligible for this position, you must reside in the same country where the job is located.

  • US Remote/home based with approximately 30% travel to clients and conferences.

  • Bachelor's degree required.

  • 7+ years relevant sales and industry experience with 3+ years of selling patient services, including but not limited to access, affordability, and adherence solutions.

  • Skills to strategize around winning as well as developing new opportunities.

  • Networking, motivation, solid work ethic, self-discipline.

  • MS Office suite required and Salesforce highly preferred.

  • An understanding of patient services, such as Copay (Affordability), HUB (Access), in-home clinical solutions and nurse educators (Adherence), Field Reimbursement Managers (FRM) and Health Information Tech. (HIT) (Awareness).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $89,900.00 - $250,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US