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Remote Drive Thru Operator Jobs (NOW HIRING)

Archer Daniels Midland

Account Manager, Food Ingredients - Fargo, ND or Minneapolis, MN or Remote Drive Growth. Build ... and enjoys operating in a fast-moving, entrepreneurial environment backed by the scale and ...

MBR Partners

Senior Software Engineer

New York, NY · Remote

$150K/yr

... for drive-thrus. They are already operating at scale with high-volume QSRs, achieving over 93 ... drive-thru deployments in the market. Their backend is developed in Python running in the cloud ...

MBR Partners

Senior Software Engineer

Washington, DC · Remote

$150K/yr

... for drive-thrus. They are already operating at scale with high-volume QSRs, achieving over 93 ... drive-thru deployments in the market. Their backend is developed in Python running in the cloud ...

MBR Partners

Senior Software Engineer

Chicago, IL · Remote

$150K/yr

... for drive-thrus. They are already operating at scale with high-volume QSRs, achieving over 93 ... drive-thru deployments in the market. Their backend is developed in Python running in the cloud ...

Raptor Maps

Drone Operator

$25 - $35/hr

This is a remote contract role with location and schedule dictated by the work assigned. Prior ... drive the team's success * Escalate matters appropriately utilizing SOPs, proper channels, and ...

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How much do remote drive thru operator jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote drive thru operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Drive Thru Operator vs Remote Customer Service Representative?

AspectRemote Drive Thru OperatorRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes a high school diplomaCustomer service skills, sometimes specific product knowledge
Work EnvironmentDrive-thru systems, remote monitoring, or virtual interfacesPhone, chat, or email support from home
Industry UsageFast food, retail, or service industries with drive-thru options

The Remote Drive Thru Operator primarily manages drive-thru systems remotely, focusing on order accuracy and customer experience. In contrast, a Remote Customer Service Representative handles general customer inquiries via phone or chat. While both roles require strong communication skills and a customer-focused approach, the Drive Thru Operator specializes in drive-thru technology and operations, whereas the Customer Service Representative covers broader support functions across various industries.

What are the key skills and qualifications needed to thrive as a Remote Drive Thru Operator, and why are they important?

To thrive as a Remote Drive Thru Operator, you need strong customer service skills, clear verbal communication, and basic computer literacy, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, headset communication tools, and remote order management software is essential. Patience, multitasking ability, and a calm demeanor help operators excel when handling high-volume orders and resolving customer concerns. These skills ensure efficient, accurate service and a positive customer experience, which are vital for business success in remote drive-thru operations.

What are the main challenges a Remote Drive Thru Operator might face when assisting customers virtually?

Remote Drive Thru Operators often face the challenge of effectively communicating with customers without the benefit of face-to-face interaction. Accurately understanding orders through audio alone requires excellent listening skills and attention to detail. Additionally, managing multiple orders simultaneously and coordinating with on-site staff to ensure timely service can be demanding. Adapting quickly to changing technologies and maintaining a friendly, efficient demeanor in a remote setting are also key aspects of the role.

What is a Remote Drive Thru Operator?

A Remote Drive Thru Operator is a customer service professional who manages drive thru orders and interactions with customers from a location separate from the physical restaurant. Using advanced technology and communication systems, they take orders, answer questions, and ensure accuracy in the ordering process. This role allows businesses to centralize order taking for multiple locations, often improving efficiency and customer experience. Remote Drive Thru Operators require strong communication skills and the ability to multitask in a fast-paced environment.
What cities are hiring for Remote Drive Thru Operator jobs? Cities with the most Remote Drive Thru Operator job openings:
What are the most commonly searched types of Drive Thru Operator jobs? The most popular types of Drive Thru Operator jobs are:
What states have the most Remote Drive Thru Operator jobs? States with the most job openings for Remote Drive Thru Operator jobs include:
What job categories do people searching Remote Drive Thru Operator jobs look for? The top searched job categories for Remote Drive Thru Operator jobs are:
Remote Drive Thru Operator jobs near you

Technical Support Representative I (Remote), Temporary

HME

Carlsbad, CA • On-site, Remote

$19 - $21/hr

Full-time

Posted 2 days ago

Job description

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (drive-thru) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!
HME is seeking a Technical Support Representative for a temporary, fully remote position on our call center team. This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work week, with shifts assigned based on business needs. The call center operates Monday through Friday from 5:00 AM to 7:00 PM PT and Saturday through Sunday from 7:00 AM to 3:30 PM PT, including evenings and weekends as required. Candidates must reside in Arizona, Florida, Texas, Missouri, or California. Relocation assistance is not available.
While there may be an opportunity to transition into a regular role, it is not guaranteed. Any conversion decision will be based on business needs, performance, attendance, and other factors. This posting does not guarantee employment for any specific period.
What you will do in the position:
  • Provide inbound technical support to customers via phone, chat, or email
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Follow established call flows, authentication steps, and escalation procedures
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Use internal knowledge bases and tools to resolve issues efficiently
  • Maintain professionalism, empathy, and a calm demeanor during all interactions
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and accurately document all customer interactions in the database
  • Identify and make recommendations for product improvement
  • Provide feedback for improvements of our knowledge base
  • Escalate unresolved or complex issues to appropriate teams
  • Meet or exceed performance metrics including quality, productivity, and attendance

What we are looking for:
Required qualifications
  • Minimum 1 year customer service experience; technical support or call center experience preferred
  • Strong troubleshooting and problem-solving skills
  • Ability to multitask across systems while assisting customers in real time
  • Professional, empathetic customer service approach
  • Basic to intermediate computer skills, including OS navigation, browsers, email, and hardware basics
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
  • Private workspace and strong internet connection with wired connectivity capability

Preferred qualifications
  • Experience in a remote call center environment
  • Experience supporting drive-thru products or customers
  • Familiarity with D365 or AX

Pay Rate is $19.00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job regularly requires lifting and moving up to 10 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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