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Drive Thru Operator Jobs (NOW HIRING)

Steak 'n Shake Dublin

Drive Thru Operator

Dublin, OH

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake

Drive Thru Operator

Delray Beach, FL · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake Trinity

Drive Thru Operator

Trinity, FL · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake

Drive Thru Operator

Orlando, FL · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake

Drive Thru Operator

West Des Moines, IA · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake Hiram

Drive Thru Operator

Hiram, GA · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake Sarasota

Drive Thru Operator

Sarasota, FL

$15.25 - $17/hr

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake

Drive Thru Operator

Waukee, IA · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

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How much do drive thru operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for drive thru operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a drive thru operator?

A Drive Thru Operator is responsible for taking customer orders, processing payments, and ensuring fast and accurate service at the drive-thru window of a restaurant or fast food establishment. They must communicate clearly, handle transactions efficiently, and provide excellent customer service. Additionally, they may assist with packaging food, maintaining cleanliness, and working as part of a team to ensure smooth operations.

What are some typical challenges faced by drive thru operators, and how can they be managed?

Drive Thru Operators often face challenges like high-volume rush periods, managing multiple orders quickly, and maintaining order accuracy under time pressure. Staying organized, listening carefully to each customer, and maintaining a calm, friendly demeanor can help overcome these challenges. Teamwork is also important, as Drive Thru Operators often coordinate with kitchen staff and other team members to ensure smooth service. Many employers offer training and support to help new employees adapt and succeed, making it a great entry-level position for developing valuable workplace skills.

What are the key skills and qualifications needed to thrive as a drive thru operator?

To thrive as a Drive Thru Operator, you need strong customer service skills, attention to detail, and the ability to multitask efficiently, with no formal qualifications typically required beyond basic literacy and numeracy. Familiarity with point-of-sale (POS) systems, headsets, and drive thru ordering equipment is commonly expected. Excellent communication, a positive attitude, and the ability to remain calm during busy periods are standout soft skills for this role. These qualities ensure fast, accurate service and a positive customer experience, which are critical for success in a drive thru environment.

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Drive Thru Operator jobs near you
Infographic showing various Drive Thru Operator job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.

Drive Thru Operator

Steak 'n Shake Dublin

Dublin, OH

Part-time

Re-posted 10 days ago

Job description

General Purpose:
The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.
Essential (primary) Functions:
The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.
Secondary Functions:
Any and all other tasks assigned
Essential Physical Requirements:

  • Good vision, general and close

  • Good hearing

  • Manual Dexterity

  • Standing, bending, stretching and walking throughout shift

  • Push and pull heavy objects

  • Lift and carry 30 pounds

  • Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

  • Able to use computer register

  • Basic reading, writing and math skills

  • Retain verbal requests

  • Good verbal skills

  • Able to work shift work

  • Retain menu item information

  • Able to market the menu

  • Able to handle guest complaints

  • Works well with others

  • Able to count change

  • Maintain composure while under stress

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