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Remote Drive Thru Operator Jobs in Michigan (NOW HIRING)

CSAA

They are comfortable operating in a fast-paced environment with changing priorities, enjoy rolling ... drive growth, profitability, operational efficiency, and Member value. * Serve as the primary ...

CSAA

... drive real impact. Step into a role where you can contribute to our shared success through ... Handle all applicable first-party coverages and Key Operating Losses (KOLs), escalating more ...

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Remote Drive Thru Operator information

What is the difference between Remote Drive Thru Operator vs Remote Customer Service Representative?

AspectRemote Drive Thru OperatorRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes a high school diplomaCustomer service skills, sometimes specific product knowledge
Work EnvironmentDrive-thru systems, remote monitoring, or virtual interfacesPhone, chat, or email support from home
Industry UsageFast food, retail, or service industries with drive-thru options

The Remote Drive Thru Operator primarily manages drive-thru systems remotely, focusing on order accuracy and customer experience. In contrast, a Remote Customer Service Representative handles general customer inquiries via phone or chat. While both roles require strong communication skills and a customer-focused approach, the Drive Thru Operator specializes in drive-thru technology and operations, whereas the Customer Service Representative covers broader support functions across various industries.

What are the key skills and qualifications needed to thrive as a remote drive thru operator?

To thrive as a Remote Drive Thru Operator, you need strong customer service skills, clear verbal communication, and basic computer literacy, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, headset communication tools, and remote order management software is essential. Patience, multitasking ability, and a calm demeanor help operators excel when handling high-volume orders and resolving customer concerns. These skills ensure efficient, accurate service and a positive customer experience, which are vital for business success in remote drive-thru operations.

What are the main challenges a remote drive thru operator might face when assisting customers virtually?

Remote Drive Thru Operators often face the challenge of effectively communicating with customers without the benefit of face-to-face interaction. Accurately understanding orders through audio alone requires excellent listening skills and attention to detail. Additionally, managing multiple orders simultaneously and coordinating with on-site staff to ensure timely service can be demanding. Adapting quickly to changing technologies and maintaining a friendly, efficient demeanor in a remote setting are also key aspects of the role.

What is a remote drive thru operator?

A Remote Drive Thru Operator is a customer service professional who manages drive thru orders and interactions with customers from a location separate from the physical restaurant. Using advanced technology and communication systems, they take orders, answer questions, and ensure accuracy in the ordering process. This role allows businesses to centralize order taking for multiple locations, often improving efficiency and customer experience. Remote Drive Thru Operators require strong communication skills and the ability to multitask in a fast-paced environment.
What are the most commonly searched types of Drive Thru Operator jobs in Michigan? The most popular types of Drive Thru Operator jobs in Michigan are:
What job categories do people searching Remote Drive Thru Operator jobs in Michigan look for? The top searched job categories for Remote Drive Thru Operator jobs in Michigan are:
What cities in Michigan are hiring for Remote Drive Thru Operator jobs? Cities in Michigan with the most Remote Drive Thru Operator job openings:
Remote Drive Thru Operator jobs near you
Infographic showing various Remote Drive Thru Operator job openings in Michigan as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

OpCon Admin - Remote

Lorven Technologies

Southfield, MI • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Our client seeks an OpCon Admin for a Full Time & Contract project in Remote . Below is the detailed requirement
Job Title: OpCon Admin
Work location : Remote
Duration: Full Time or Contract
Job Description:
  • Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
  • 2+ years of experience administering batch jobs using OpCon (production operations required).
  • 2+ years of hands-on OpCon administration in a production environment, including schedules, calendars, and dependencies.
  • Strong understanding of batch concepts: job chains, dependencies, calendars, critical path, rerun/restart strategy, and cutover windows.
  • Experience supporting batch operations on Linux/UNIX platforms.
  • Ability to read and troubleshoot scripts/logs (e.g., Bash, PowerShell, Python, or similar), including interpreting job output and error messages.
  • Working knowledge of incident, problem, and change management practices in an operations environment

Responsibilities
  • Administer and monitor OpCon schedules/jobs/calendars/dependencies; perform daily health checks and manage job queues to meet batch windows/SLAs.
  • Operate and recover batch workloads: holds/releases, re-runs, restarts, backouts, and workload recovery following runbooks.
  • Troubleshoot and resolve failures using return codes, logs, and runtime metrics; escalate to application/infrastructure teams with clear evidence and impact.
  • Build and maintain OpCon objects (job definitions, schedules, calendars, resources, events/triggers) and promote changes via controlled processes.
  • Drive stability and improvement: reduce recurring incidents, optimize performance, and enhance observability (alerts, dashboards, operator instructions).
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

Social media

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