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Remote Dispatch Assistant Jobs in Virginia (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... and assist all customers transferred from Customer Service Representative I • Provide the ... S. Citizen Remote Position Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs ...

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... and assist all customers transferred from Customer Service Representative I • Provide the ... S. Citizen Remote Position Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... Assist caller with locating information needed to make their healthcare plan decision • Refer ... S. Citizen Remote Position Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs ...

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... Assist caller with locating information needed to make their healthcare plan decision • Refer ... S. Citizen Remote Position Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs ...

Aegis Corps

Administrative Assistant

Arlington, VA · On-site +1

$20.75 - $28/hr

Administrative Assistant ACI is seeking an Administrative Assistant (AA) to provide the organizational support necessary to meet the needs of a high profile project. Job location is Washington DC.

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Remote Dispatch Assistant information

What is the difference between Remote Dispatch Assistant vs Customer Service Representative?

AspectRemote Dispatch AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsCommunication skills, sometimes specific product knowledge
Work EnvironmentRemote, logistics or transportation companiesRemote or in-office, various industries
Employer & IndustryLogistics, transportation, delivery servicesRetail, telecom, finance, and more
Search & Comparison IntentScheduling, dispatching, logistics supportCustomer support, issue resolution

The Remote Dispatch Assistant primarily focuses on coordinating logistics and scheduling for transportation or delivery services, requiring organizational skills and basic technical knowledge. In contrast, a Customer Service Representative handles client inquiries, support, and issue resolution across various industries. While both roles may be remote and require strong communication skills, their core responsibilities and industry focus differ significantly.

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Remote Dispatch Assistant jobs near you

Remote Customer Service Representative

Arlington, VA • Remote

Escape Travel by Jonelle
See more jobs at Escape Travel by Jonelleexternal

$18.25 - $24.75/hr

Full-time

Re-posted 11 days ago

Job description

Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free trips. The company focuses on personalized travel experiences, from quick getaways to complex, multi-destination itineraries. By leveraging strong industry relationships and up-to-date travel knowledge, Escape Travel by Jonelle aims to provide value, convenience, and peace of mind. The environment is collaborative, client-focused, and well-suited for individuals who enjoy working independently while delivering high-quality service.


Role Description This is a remote Travel Consultant/Advisor role. The Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. Day-to-day tasks include researching destinations, pricing, and availability; preparing and presenting travel options; and creating accurate travel proposals and confirmations. The role also involves managing bookings and reservations, processing payments, and monitoring itinerary changes such as schedule updates or cancellations. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems. The position requires staying informed about travel advisories, supplier policies, and loyalty programs to guide clients effectively and responsibly.


Qualifications

  • Interest in the travel industry.
  • Strong organizational skills for handling travel arrangements and reservations, such as booking flights, accommodations, transportation, and activities.
  • Demonstrated customer service skills, with the ability to respond promptly, resolve issues, and maintain a professional, empathetic communication style.
  • Comfort using online booking tools, supplier portals, and basic office software (email, spreadsheets, and client tracking systems).
  • Excellent written and verbal communication skills, with attention to detail and accuracy in documentation and itineraries.
  • Ability to work independently in a remote environment, manage time effectively, and handle multiple client requests and deadlines.

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