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Remote Dispatch Assistant Jobs (NOW HIRING)

PEADEN

Remote Dispatcher - Home Services

Panama City, FL · Remote

$16.50 - $22/hr

Dispatch service technicians efficiently throughout the day. * Monitor technician schedules and ... Maintain accurate customer and job records. * Assist with schedule adjustments due to cancellations ...

Company Convert Solutions

Dispatch Manager

Atlanta, GA · Remote

$4 - $5.50/hr

S.-based HVAC or home service company and can work independently in a fast-paced remote environment ... Prioritize emergency service requests and resolve scheduling conflicts. Assist with administrative ...

Forest Service

Dispatch Center Manager

Eureka, CA · On-site +1

$72K - $108K/yr

Coordinate emergency communications, and assist with the overall execution of activities of a ... Willing to live/work in remote locations (volatile/unpredictable). * Some Fire positions may have ...

Fox Pest Control

Route Dispatch Team Lead

Logan, UT · On-site +1

$20 - $22/hr

This is an in office position and not remote. Who is Fox? Founded in 2012, Fox Pest Control has ... Step in to assist with dispatching when needed or when coverage is short * Support real-time ...

Fox Pest Control

Route Dispatch Team Lead

Logan, UT · Remote

$19 - $21/hr

This is an in office position and not remote. Who is Fox? Founded in 2012, Fox Pest Control has ... Step in to assist with dispatching when needed or when coverage is short * Support real-time ...

the AC Crew

Dispatcher (remote)

Franklin, TN · Remote

$20 - $25/hr

Dispatcher (remote) As a Dispatcher, you'll play a critical role in ensuring that field technicians are efficiently assigned jobs based on priority and location. You'll be responsible for managing ...

the AC Crew

Dispatcher (remote)

Franklin, TN · Remote

$20 - $25/hr

Dispatcher (remote) As a Dispatcher, you'll play a critical role in ensuring that field technicians are efficiently assigned jobs based on priority and location. You'll be responsible for managing ...

INNO4

Dispatch & Operations Manager

NC · Remote

$75K - $85K/yr

Promote accountability, ownership, teamwork, and continuous improvement across the dispatch organization. Assist with onboarding and training of new Dispatch Service Coordinators. Support scheduling ...

WOW Remote Teams

Administrative Assistant

$18.50 - $24.75/hr

Job Title This is a remote position. Our client is looking for a Full-Time Administrative Assistant ... Previous experience in an administrative assistant, operations support, scheduling, dispatching, or ...

cb20 Inc

Field Services Coordinator/Dispatch

Malta, NY · Remote

$23 - $25/hr

As a Field Services Coordinator/ Dispatch, you will be responsible for coordinating, monitoring ... This role may also include remote troubleshooting of a customer device, as well as remote access ...

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Remote Dispatch Assistant information

What is the difference between Remote Dispatch Assistant vs Customer Service Representative?

AspectRemote Dispatch AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsCommunication skills, sometimes specific product knowledge
Work EnvironmentRemote, logistics or transportation companiesRemote or in-office, various industries
Employer & IndustryLogistics, transportation, delivery servicesRetail, telecom, finance, and more
Search & Comparison IntentScheduling, dispatching, logistics supportCustomer support, issue resolution

The Remote Dispatch Assistant primarily focuses on coordinating logistics and scheduling for transportation or delivery services, requiring organizational skills and basic technical knowledge. In contrast, a Customer Service Representative handles client inquiries, support, and issue resolution across various industries. While both roles may be remote and require strong communication skills, their core responsibilities and industry focus differ significantly.

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Remote Dispatch Assistant jobs near you
Infographic showing various Remote Dispatch Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Remote Dispatcher - Home Services

Panama City, FL • On-site, Remote

Peaden Air Conditioning Plumbing and Electrical
Personal Services • 201 - 500 employees
Learn more about Peaden Air Conditioning Plumbing and Electricalexternal

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Remote Service Dispatcher (Full-Time) | Monday-Friday | 8:00 AM-5:00 PM CST | Weekly Pay & Benefits
Join an Award-Winning Team
At Peaden Air Conditioning, Plumbing & Electrical, we're committed to delivering 5-star service by building a team of exceptional people.
For decades, we've proudly served homeowners across the Florida Panhandle and Lower Alabama. We've been recognized as a Best Place to Work and a Best of Bay winner because we invest in our employees, promote from within, and provide the tools, training, and support needed to build long-term careers.
We're looking for an experienced Remote Service Dispatcher who thrives in a fast-paced environment, enjoys solving problems, and is passionate about providing exceptional support to both customers and technicians.
Schedule
  • Full-Time
  • Monday-Friday
  • 8:00 AM-5:00 PM Central Time
  • 100% Remote
  • Candidates must have a reliable high-speed internet connection and a dedicated home office free from distractions.
    • Must be located in FL or AL
Pay & Benefits
We believe great dispatchers deserve great compensation and outstanding benefits.
  • Competitive hourly pay based on experience
  • Weekly pay
  • Medical, Dental & Vision Insurance
  • Company-paid Life Insurance
  • Company-paid Long-Term Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off beginning your first day
  • Paid Holidays
  • Paid Parental Leave
  • Company-provided equipment
  • Ongoing training and professional development
  • Career advancement opportunities within a growing organization
The Opportunity
As a Remote Service Dispatcher, you'll play a vital role in delivering an exceptional customer experience by coordinating service calls, supporting field technicians, and ensuring schedules are optimized throughout the day.
This position requires someone who can think quickly, communicate effectively, and manage multiple priorities while maintaining a calm, professional attitude.
What You'll Do
  • Dispatch service technicians efficiently throughout the day.
  • Monitor technician schedules and maximize route efficiency.
  • Coordinate same-day service opportunities and emergency calls.
  • Communicate schedule updates with technicians and customers.
  • Work closely with Customer Service Representatives and Operations leadership.
  • Utilize ServiceTitan to manage appointments, technician statuses, and job information.
  • Maintain accurate customer and job records.
  • Assist with schedule adjustments due to cancellations, delays, or emergency service requests.
  • Provide outstanding customer service through clear, professional communication.
  • Help ensure daily productivity and operational goals are achieved.
What We're Looking For
  • Previous dispatch experience required, preferably in HVAC, plumbing, electrical, or another home service industry.
  • Experience using ServiceTitan is strongly preferred.
  • Excellent organizational and multitasking skills.
  • Strong communication and customer service abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Comfortable working independently in a remote setting.
  • Strong computer skills, including Microsoft Office and web-based software.
  • Reliable high-speed internet and a professional home office environment.
  • Positive attitude with a team-first mentality.
Why Build Your Career at Peaden?
Our dispatch team is the heartbeat of our daily operations.
You'll work alongside experienced leaders and talented teammates who support one another while helping thousands of customers each year. We invest in our employees through training, technology, and opportunities for advancement because we believe great careers are built through continuous growth.
If you're organized, dependable, and enjoy making an impact behind the scenes, we'd love to have you on our team.
See What It's Like to Work at Peaden
At Peaden, we believe our people are what set us apart. Hear directly from our team members about our culture, career opportunities, and what it's like to build a future with Peaden.
Watch our Careers Video:
Equal Employment Opportunity
Peaden Air Conditioning, Plumbing & Electrical provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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