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Remote Dispatch Assistant Jobs in Chicago, IL (NOW HIRING)

Surge Staffing

Dispatcher

Aurora, IL · Remote

$18.50/hr

Respond to emails and maintain accurate communication records. * Assist with coordinating daily ... Perform additional administrative and dispatch duties as assigned. Schedule * Training: Monday ...

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Remote Dispatch Assistant information

What is the difference between Remote Dispatch Assistant vs Customer Service Representative?

AspectRemote Dispatch AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsCommunication skills, sometimes specific product knowledge
Work EnvironmentRemote, logistics or transportation companiesRemote or in-office, various industries
Employer & IndustryLogistics, transportation, delivery servicesRetail, telecom, finance, and more
Search & Comparison IntentScheduling, dispatching, logistics supportCustomer support, issue resolution

The Remote Dispatch Assistant primarily focuses on coordinating logistics and scheduling for transportation or delivery services, requiring organizational skills and basic technical knowledge. In contrast, a Customer Service Representative handles client inquiries, support, and issue resolution across various industries. While both roles may be remote and require strong communication skills, their core responsibilities and industry focus differ significantly.

What are popular job titles related to Remote Dispatch Assistant jobs in Chicago, IL? For Remote Dispatch Assistant jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Dispatch Assistant jobs in Chicago, IL look for? The top searched job categories for Remote Dispatch Assistant jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Dispatch Assistant jobs? Cities near Chicago, IL with the most Remote Dispatch Assistant job openings:
Remote Dispatch Assistant jobs near you
Infographic showing various Remote Dispatch Assistant job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Dispatcher

Surge Staffing

Aurora, IL • Remote

$18.50/hr

Full-time

Posted 11 days ago

Job description

Dispatcher

Location: Aurora, IL
Schedule: 9:00 AM - 5:30 PM (Overtime Available)
Pay: $18.50/hour

Job Summary

We are seeking a dependable and customer-focused Dispatcher to join a busy logistics team in Aurora, IL. In this role, you'll support delivery operations by communicating with drivers, handling customer service inquiries, and ensuring delivery issues are resolved efficiently. This is an excellent opportunity for someone with strong communication and organizational skills looking for a stable, full-time position with room for growth.

Responsibilities
  • Answer phone calls from delivery drivers and provide support as needed.
  • Communicate delivery updates and report issues to the appropriate departments.
  • Respond to emails and maintain accurate communication records.
  • Assist with coordinating daily delivery operations.
  • Provide excellent customer service while resolving questions and concerns.
  • Perform additional administrative and dispatch duties as assigned.
Schedule
  • Training: Monday-Friday, 9:00 AM - 5:30 PM
  • Regular Schedule: Tuesday-Saturday, 9:00 AM - 5:30 PM
  • Overtime opportunities available.
  • Saturday shifts may become remote (work from home) after successful training and based on performance.
Qualifications
  • Previous customer service, dispatch, or administrative experience preferred.
  • Strong verbal and written communication skills.
  • Basic computer and email proficiency.
  • Ability to multitask in a fast-paced environment.
  • Reliable attendance and strong organizational skills.
Requirements
  • Must be authorized to work in the U.S. (E-Verify required).
  • Must pass a background check.
  • Steel-toe boots are required while on-site.
  • Opportunity for permanent hire based on performance.
Benefits
  • Weekly pay.
  • Overtime opportunities.
  • Potential work-from-home Saturdays after training.
  • Temp-to-hire opportunity with long-term career potential.
  • Supportive team environment and opportunities for advancement.

IND3

Employment Type: FULL_TIME

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