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Remote Disability Services Jobs in Raleigh, NC (NOW HIRING)

Care Access Representative

Morrisville, NC ยท On-site +1

$18.12 - $25.51/hr

This is a fully remote position. Responsibilities: 1. Ensures excellent customer service by ... disability, status as a protected veteran or political affiliation. UNC Health makes reasonable ...

Hiring multiple Clinical Data Management (CDM) Leads across our FSP (Functional Service Provider ... disability, status as a protected veteran, or any other status protected by applicable law. IQVIA ...

Hiring multiple Clinical Data Management (CDM) Leads across our FSP (Functional Service Provider ... disability, status as a protected veteran, or any other status protected by applicable law. IQVIA ...

Remote Customer Care Advocate

Durham, NC ยท Remote

$19 - $20/hr

... services that enhance stakeholder satisfaction and retain customer loyalty. Guided by a strong ... Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we ...

New

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North ... Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you ...

Tax & Advisory Manager (Remote)

Raleigh, NC ยท Remote

$120K - $140K/yr

Experience providing proactive tax planning and advisory services * Demonstrated success managing ... disability, age, sexual orientation, or any other characteristic protected by federal or state law.

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Remote Disability Services information

See Raleigh, NC salary details

$52K

$118.1K

$189.1K

How much do remote disability services jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote disability services in Raleigh, NC is $118,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,200.00 and $137,100.00 per year, depending on experience, location, and employer.

How do professionals in Remote Disability Services typically collaborate with clients and colleagues to ensure effective support?

In Remote Disability Services, professionals often use a combination of video calls, phone consultations, and secure digital platforms to communicate with clients and coordinate with colleagues. Regular team meetings, shared case notes, and collaborative planning help ensure that support is consistent and tailored to each individual's needs. While working remotely poses challenges such as building rapport and maintaining clear communication, many organizations provide training and technology to facilitate strong virtual connections. Effective collaboration is essential for delivering comprehensive and responsive services, even when team members and clients are not physically together.

What are remote disability services?

Remote disability services refer to support and assistance provided to individuals with disabilities through virtual or online platforms, rather than in-person interactions. These services can include counseling, accessibility support, educational accommodations, job coaching, and assistive technology training, all delivered via phone, video calls, email, or specialized software. Remote disability services aim to ensure that people with disabilities have equitable access to resources and opportunities, regardless of their location. They have become increasingly important as technology advances and as more people work or study from home.

What are the key skills and qualifications needed to thrive in Remote Disability Services, and why are they important?

To thrive in Remote Disability Services, you need a background in social work, counseling, or special education, along with knowledge of disability law and accessibility standards. Familiarity with case management software, telehealth platforms, and adaptive technologies is typically required. Strong communication, empathy, and problem-solving abilities are essential soft skills for effectively supporting clients remotely. These skills ensure the delivery of accessible, client-centered services that empower individuals with disabilities and uphold compliance with legal guidelines.

What is the difference between Remote Disability Services vs Remote Case Manager?

AspectRemote Disability ServicesRemote Case Manager
Required CredentialsDisability-related certifications, social work, counseling degreesSocial work, counseling, or healthcare certifications
Work EnvironmentRemote, client-focused, often involves assessments and support planningRemote, coordinating services, managing client cases, documentation
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesHealthcare organizations, insurance companies, social service agencies
Common Search & ComparisonDisability support roles, remote disability jobsCase management roles, remote case management jobs

Remote Disability Services and Remote Case Manager roles both involve supporting clients remotely, often within healthcare or social services. While they share similar credentials and work environments, Disability Services focus on assessments and support planning for individuals with disabilities, whereas Case Managers coordinate a broader range of services across various client needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Disability Services jobs in Raleigh, NC? The most popular types of Disability Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Disability Services jobs? Cities near Raleigh, NC with the most Remote Disability Services job openings:
Care Access Representative

Care Access Representative

UNC Health Careers

Morrisville, NC โ€ข Remote

$18.12 - $25.51/hr

Other

Posted just now


Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

The Care Access Representative serves as the first point of contact for the patient community, staff, and physicians. This role assists in the patient registration process by scheduling outpatient appointments, entering patient information, and transferring calls to appropriate personnel and coordinating communication between business units.

This is a fully remote position.


Responsibilities:
1. Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. Meets call quality standards.
2. Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Follows patient scheduling established workflows in Epic.
3. Answers telephones, directs calls, takes and delivers telephone encounters in Epic.
4. Schedules all new and follow-up patient appointments as required for a subset of clinics. Attempt to reschedule cancellations whenever possible.
5. Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers
6. Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections.
7. Complete other administrative work as needed


Other Information

Other information:
Education Requirements:
High School Diploma or GED
Licensure/Certification Requirements:
Professional Experience Requirements:
One (1) years of customer service and/or clerical experience
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Patient Access Center - CASI

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:ย $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Employment Type: