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Remote Disability Manager Jobs (NOW HIRING)

Lifeworks

Disability Assistant

Detroit, MI · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Lifeworks

Disability Assistant

Miami, FL · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Lifeworks

Disability Assistant

Phoenix, AZ · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Lifeworks

Disability Assistant

Houston, TX · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Lifeworks

Disability Assistant

Huntsville, AL · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Lifeworks

Disability Assistant

Chicago, IL · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Lifeworks

Disability Assistant

Minneapolis, MN · Remote

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

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Remote Disability Manager information

What are the key skills and qualifications needed to thrive as a Remote Disability Manager, and why are they important?

To thrive as a Remote Disability Manager, you need expertise in disability case management, knowledge of relevant legislation (such as ADA and FMLA), and typically a degree in healthcare, human resources, or a related field. Familiarity with case management software, employee benefits platforms, and secure communication tools is common in this role. Exceptional organizational skills, empathy, and strong communication abilities help build trust and navigate complex accommodations remotely. These skills ensure compliant, effective support for employees with disabilities while maintaining productivity and legal compliance for employers.

What is a Remote Disability Manager?

A Remote Disability Manager is a professional who oversees and coordinates disability management programs for employees, typically working from a remote location. They are responsible for facilitating accommodations, managing claims, and supporting employees who are returning to work after an illness or injury. Their role includes collaborating with healthcare providers, human resources, and insurance companies to ensure that employees receive appropriate support and that employers comply with disability-related regulations. Remote Disability Managers use digital tools to communicate and manage cases efficiently, making their services accessible regardless of geographic location.

How does a Remote Disability Manager effectively coordinate with multidisciplinary teams to ensure comprehensive support for clients?

As a Remote Disability Manager, you will frequently collaborate with healthcare providers, HR professionals, insurance representatives, and clients to develop and implement effective return-to-work and accommodation plans. Communication is typically conducted via secure digital platforms, emails, and video conferencing, making strong organizational and virtual collaboration skills essential. Regular case conferences, electronic documentation, and clear follow-up protocols help ensure all parties are aligned and that clients receive seamless support. Building positive relationships and proactively addressing potential barriers are key to successful case management in a remote setting.
More about Remote Disability Manager jobs
What cities are hiring for Remote Disability Manager jobs? Cities with the most Remote Disability Manager job openings:
What are the most commonly searched types of Remote Disability jobs? The most popular types of Remote Disability jobs are:
What states have the most Remote Disability Manager jobs? States with the most job openings for Remote Disability Manager jobs include:
What job categories do people searching Remote Disability Manager jobs look for? The top searched job categories for Remote Disability Manager jobs are:
Remote Disability Manager jobs near you
Infographic showing various Remote Disability Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Disability Assistant

Disability Assistant

Lifeworks

Detroit, MI • Remote

Full-time

Re-posted 8 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

#Remote

#telushealthjobs

#FMLA

#LI-JG1

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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