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Remote Director Technical Operations Jobs in Virginia

SAIC

Technical Writer

Chantilly, VA · On-site +1

$120K - $160K/yr

None Potential for Remote Work: ORA_HYBRID Description SAIC is a trusted leader in delivering ... operational use, working side by side with operators, engineers, Capability Providers, and ...

Maximus

Technical Project Coordinator

VA · On-site +1

This role is remote. The Technical Project Coordinator supports IT operations by coordinating high-volume technical projects across infrastructure, cloud, network, endpoint, and IT service management ...

QCi

Tempe, AZ or Remote Division: Operations Department: Office of the COO Reports to: COO About Us ... Support & Training: Provide technical support to users, conducting training, and managing ...

Scout Space

Technical Program Manager

Reston, VA · On-site +1

$134K - $173K/yr

... operations, and government stakeholders to ensure delivery that is timely, compliant, and impactful ... In addition, the TPM will support the Chief Product Officer and Director of Programs in ...

Maximus

Technical Analyst

VA · On-site +1

The individual will report directly to a Director. Maximus is a matrix-managed organization, which ... operational information, analyze business and system processes, document findings, facilitate ...

New

DaVita

Regional Operations Director (ROD)

Cardinal, VA · Remote

As a Regional Operations Director (ROD) , you'll provide strategic and tactical leadership, counsel ... This is a field-based/remote position. Candidates can reside in Newport News, Hampton, Norfolk ...

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Remote Director Technical Operations information

What are Remote Director Technical Operations?

A Remote Director of Technical Operations is a senior-level professional responsible for overseeing and managing the technical operations of an organization from a remote location. This role typically involves leading teams, ensuring the reliability and efficiency of technology systems, and developing operational strategies to support business goals. Remote Directors collaborate with other departments, implement best practices, and address technical challenges to drive organizational success. They leverage digital tools to manage distributed teams and maintain communication while ensuring all technical operations run smoothly.

What are the key skills and qualifications needed to thrive as a Remote Director of Technical Operations, and why are they important?

To excel as a Remote Director of Technical Operations, you need extensive experience in IT or engineering management, a strong understanding of operational best practices, and often a relevant degree such as in computer science or business administration. Familiarity with cloud infrastructure, DevOps tools, IT service management platforms, and certifications like ITIL or PMP are commonly required. Exceptional leadership, strategic thinking, and effective virtual communication skills set top performers apart in this role. These competencies ensure seamless technical operations, foster high-performing distributed teams, and drive organizational success in a remote environment.

What are some common challenges faced by a Remote Director of Technical Operations, and how can they be effectively managed?

A Remote Director of Technical Operations often encounters challenges such as aligning distributed teams, maintaining clear communication across time zones, and ensuring consistent implementation of technical standards. To manage these effectively, it is important to establish regular check-ins, leverage collaboration tools, and create clear documentation for processes and expectations. Building a culture of transparency and accountability helps mitigate misunderstandings and keeps teams motivated, while investing in professional development fosters growth and operational excellence.

What is the difference between Remote Director Technical Operations vs Remote Technical Program Manager?

AspectRemote Director Technical OperationsRemote Technical Program Manager
Primary FocusOverseeing technical operations, infrastructure, and team managementManaging technical projects, coordinating cross-functional teams, and ensuring project delivery
Required CredentialsTechnical leadership experience, often with engineering or IT backgroundProject management certifications (e.g., PMP), technical background beneficial
Work EnvironmentLeadership role within technical teams, strategic planningProject-focused, cross-team collaboration, often client-facing
Industry UsageCommon in tech companies, SaaS, and IT servicesWidely used in software development, tech firms, and product companies

The Remote Director Technical Operations primarily focuses on managing technical teams and infrastructure, ensuring operational efficiency. In contrast, the Remote Technical Program Manager concentrates on coordinating technical projects across teams to meet specific goals. Both roles require technical knowledge, but their scope and responsibilities differ significantly.

What are popular job titles related to Remote Director Technical Operations jobs in Virginia? For Remote Director Technical Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Director Technical Operations jobs in Virginia look for? The top searched job categories for Remote Director Technical Operations jobs in Virginia are:
What cities in Virginia are hiring for Remote Director Technical Operations jobs? Cities in Virginia with the most Remote Director Technical Operations job openings:
Remote Director Technical Operations jobs near you
Infographic showing various Remote Director Technical Operations job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Production Operations / Sustainment Engineer

Production Operations / Sustainment Engineer

BDR Solutions LLC

Herndon, VA • On-site, Remote

$155K - $185K/yr

Full-time

Posted 7 days ago

New

Job description

Description
BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
Position Summary
BDR Solutions is seeking Production Operations / O&M Engineers to sustain 24x7 EAG production operations at ~1 billion API transactions/month and deliver ongoing API onboarding lifecycle under EAGMO. Strict SLAs apply: 99.5% availability, P1 response within 15 minutes of detection, service restoration within 4 hours. This role also executes centralized API onboarding (~35 APIs/month) during non-incident periods until automated self-service is approved for production.
Key Responsibilities
  • Provide 24x7x365 monitoring of the EAG IBM webMethods platform; respond to P1 incidents within 15 minutes of detection or notification, initiate remediation within 30 minutes, restore service within 4 hours
  • Maintain EAG system availability at 99.5% or higher (excluding approved maintenance windows)
  • Log 100% of incidents and service requests in IRS-approved ServiceNow; produce P1 root cause analyses within 5 business days
  • Monitor API performance metrics via AppDynamics dashboards (latency, throughput, error rates, availability); maintain dashboards accessible to IRS stakeholders
  • Execute API onboarding and lifecycle delivery (TA1): onboard new APIs, update configurations/policies/routes/documentation, execute deployments through IRS CI/CD pipelines - ~35 APIs/month
  • Perform API connectivity, regression, security, observability, and performance testing to validate functionality prior to each deployment
  • Support migration-lane API readiness activities for movement from IBM webMethods to the new gateway platform
  • Maintain backup/restore procedures; conduct quarterly backup restoration testing; support IRS DR exercises
  • Produce Monthly O&M Performance Reports, Quarterly Trend Analysis Reports, and Incident Root Cause Analyses per the Deliverables schedule

Required Qualifications
  • 5+ years in 24x7 production support for high-volume enterprise API gateway or middleware platforms (1B+ transaction/month scale strongly preferred)
  • IBM webMethods API Gateway or comparable enterprise API management platform in a production operations context
  • Demonstrated ability to meet aggressive SLAs: sub-15-minute P1 response and 99.5%+ availability targets
  • ServiceNow incident, change, and request management; structured escalation and root cause analysis processes
  • AppDynamics and ELK stack monitoring: dashboard management, anomaly analysis, API performance metrics
  • API lifecycle operations: onboarding, configuration updates, policy management, versioning, retirement
  • Active IRS Minimum Background Investigation (MBI) required

Preferred Qualifications
  • Direct IRS D&PE, DISM, or EAG-adjacent production operations experience - highest priority
  • Active MBI from IRS D&PE program
  • ITIL Foundation or service management certification
  • IBM webMethods administration and monitoring certification
  • API gateway backup/restore and DR exercise experience

The salary compensation range for this position is $155,000 - $185,000. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
This position is contingent upon contract award. Employment is not guaranteed and will proceed only if the associated contract is awarded and funded.
In addition, U.S Citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.
BDR Solutions is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

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