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Remote Direct Support Professional Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

micro1 AI

Senior Counsel - Remote

Springfield, MA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... This opportunity is tailored for legal professionals with mandatory experience working at one or ...

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We are committed to supporting your personal and professional growth every step of the way.

micro1 AI

Senior Counsel - Remote

Hartford, CT · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... This opportunity is tailored for legal professionals with mandatory experience working at one or ...

micro1 AI

Senior Counsel - Remote

Hartford, CT · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... This opportunity is tailored for legal professionals with mandatory experience working at one or ...

micro1 AI

Senior Counsel - Remote

Springfield, MA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... This opportunity is tailored for legal professionals with mandatory experience working at one or ...

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

The Community Support Professional (CSP) plays a vital role in helping individuals achieve greater ... Enhance independent living skills through direct instruction, modeling, prompting, and hands-on ...

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

The Community Support Professional (CSP) plays a vital role in helping individuals achieve greater ... Enhance independent living skills through direct instruction, modeling, prompting, and hands-on ...

micro1 AI

Senior Legal Consultant - Remote

Hartford, CT · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... This opportunity is tailored for legal professionals with mandatory experience working at one or ...

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How much do remote direct support professional jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote direct support professional in Springfield, MA is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.
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Remote Direct Support Professional jobs near you

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply