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Hourly Remote Direct Support Jobs in Springfield, MA

Perfect Care Inc.

Direct Support Staff

Enfield, CT · Remote

$17 - $18/hr

Appropriate use of natural community supports (e.g., social clubs, faith-based supports ... Other activities directed at reducing disability, restoring participant functioning and achieving ...

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · On-site +1

$19.25 - $26/hr

This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM) Job Summary: The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and ...

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · Remote

$19.25 - $26/hr

This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM) Job Summary: The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and ...

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · On-site +1

$19.25 - $26/hr

This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM) Job Summary: The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Comfortable using CRM or support tools * A positive attitude and genuine desire to help others ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Comfortable using CRM or support tools * A positive attitude and genuine desire to help others ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Comfortable using CRM or support tools * A positive attitude and genuine desire to help others ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Talkiatry

Remote Therapist - Connecticut

Hartford, CT · Remote

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... self-directed 1099/Private Practice. You will be a part of our team! Compensation, Benefits ...

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Hourly Remote Direct Support information

See Springfield, MA salary details

$9

$16

$20

How much do hourly remote direct support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for hourly remote direct support in Springfield, MA is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.

What is the difference between Hourly Remote Direct Support vs Hourly Remote Customer Service Representative?

AspectHourly Remote Direct SupportHourly Remote Customer Service Representative
CredentialsRelevant certifications (e.g., disability support, healthcare)Customer service training, sometimes certifications
Work EnvironmentAssist individuals with disabilities or special needs remotelyHandle customer inquiries, support, and service remotely
Industry UsageHealthcare, social services, educationRetail, telecommunications, tech companies
Search IntentSupport for individuals, specialized assistanceCustomer support, troubleshooting, inquiries

Hourly Remote Direct Support focuses on providing personalized assistance to individuals with specific needs, often requiring specialized credentials. In contrast, Hourly Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles are remote and hourly, but they serve different purposes and audiences.

What are the most commonly searched types of Remote Direct Support jobs in Springfield, MA? The most popular types of Remote Direct Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hourly Remote Direct Support jobs? Cities near Springfield, MA with the most Hourly Remote Direct Support job openings:
Hourly Remote Direct Support jobs near you

Direct Support Staff

Perfect Care Inc.

Enfield, CT • Remote

$17 - $18/hr

Part-time

Re-posted 11 days ago

Job description

This position is home care service in Enfield, CT. 

Hours: Varied- according to Recovery Plan

Duties

  1. Recovery Assistant services of at least 15-minutes duration provided to the participant in his/her home and in other community settings. These services include:
  2. Performing the following tasks if the participant (by reason of physical or psychiatric disability) is unable to perform them, or assisting, or cueing the participant to perform them:
    • Meal planning and preparation, shopping, housekeeping (e.g., changing linens, washing dishes, vacuuming/dusting, laundry, mending clothing repairs), basic household tasks (e.g., regulating home temperature, storing food appropriately, resolving issues about bill paying).
    • Dressing, personal grooming and hygiene (e.g., bathing, dressing, and oral care).
      Appropriate use of emergency medical services.
  3. Assisting or cueing the participant to perform or become engaged in:
    • Family, social, and recreational activities.
    • Appropriate use of natural community supports (e.g., social clubs, faith-based supports).
    • Appropriate use of routine medical/dental services.
    • Use of medications as prescribed, including self-administration of medications.
    • Healthy habits (e.g., healthy diet, exercise, and behaviors designed to alleviate stress).
      Fulfillment of personal commitments, and adherence to scheduled appointments/meetings (e.g.,clinical, vocational, educational, and judicial/court).
  4. Assisting or cueing the participant to avoid:
    • Risky behaviors (e.g., unprotected sex, smoking/excessive use of tobacco products, unsafe driving/driving without seatbelt, unsafe relationships, criminal activities).
    • Substance abuse.
    • Overspending.
    • Unnecessary conflicts.
    • Supportive and problem solving-oriented discussions with the participant.
  5. Establishing and maintaining a helpful, supportive, companionship relationship with the participant that involves such activities as:
    • Escorting the participant to necessary medical, dental, or personal business appointments;
    • Reading to or for the participant;
    • Engaging in or discussing recreational, hobby, or sport-related activities;
  6. Other activities directed at reducing disability, restoring participant functioning and achieving
    independent participation in social, interpersonal, family, or community activities and full community re-integration and independence;
  7. Participation in waiver Recovery Plan development and quarterly Recovery Plan update meetings, if
    requested by the DMHAS Support Coordinator
  8. Travel with a participant when the Recovery Assistant is also engaged in a qualifying waiver service
    activity.

Qualifications:

  • Be at least 18 yrs. old;
  • Possess at least a high school diploma or GED; 
  • Possess a valid Connecticut driver's license or state issued identification card and be registered with the Department of Mental Health and Addiction Services (DMHAS) as having completed an approved Recovery Assistant training program, have a Criminal Background check conducted within six months of application and meet any continuing education and/or training requirements set by DMHAS.