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Remote Dhs Ice Jobs (NOW HIRING)

IronMountain Solutions

$16/hr

Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. Schedule: Full Time Relocation: N/A Salary: $16 an hour Customer Service Representative - DHS ICE HSI Tip ...

KBR

Capture Manager

Fulton, MD · On-site +1

$146.80K - $220.10K/yr

Specific Federal Civilian agencies include DHS, ICE, DOJ, DOT, etc . You will lead large, prime ... Position can be 100% remote depending on location. Approximately 20-40% of work time will be on ...

Dynamis, Inc.

Ability to obtain ICE suitability (current ICE or DHS suitability is preferred). * Education ... Telework and remote work are not generally authorized. However, in extenuating circumstances ...

Govcio LLC

Communications and Policy Analyst (Remote)

$70K - $80K/yr

... Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for ... This position is fully remote and available to candidates within the Continental United States ...

Govcio LLC

Power Platform Developer (Remote)

... DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for working within an ... This will be a fully remote position. Responsibilities * Design, develop, and implement custom ...

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How much do remote dhs ice jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for remote dhs ice in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What is the difference between Remote Dhs Ice vs Remote Customs Broker?

AspectRemote Dhs IceRemote Customs Broker
Required CredentialsSecurity clearances, compliance certificationsCustoms brokerage licenses, certifications
Work EnvironmentGovernment agencies, secure facilities, remote optionsLogistics companies, shipping firms, remote possible
Employer & IndustryU.S. Department of Homeland Security, ICE divisionPrivate customs brokerage firms, import/export industry

Remote Dhs Ice and Remote Customs Broker roles both involve compliance and security, but Dhs Ice focuses on immigration enforcement and national security, often requiring security clearances. Customs Brokers handle import/export documentation and compliance, primarily in private sectors. While both can be remote, Dhs Ice roles are more government-centric, whereas Customs Brokers are industry-focused.

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Remote Dhs Ice jobs near you
In-Bound Call Center Representative

In-Bound Call Center Representative

IronMountain Solutions

Tuscaloosa, AL • Remote

$16/hr

Other

Posted 24 days ago

Job description

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. 

Job Responsibilities: 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call center 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Apply