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Remote Desktop Support Jobs in Pittsburgh, PA (NOW HIRING)

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

About the Role Join our distributed team and help evaluate online platforms through interactive testing assignments. This is a flexible, remote opportunity with full training provided and no prior

New

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Showing results 1-20

Remote Desktop Support information

See Pittsburgh, PA salary details

$9

$25

$42

How much do remote desktop support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote desktop support in Pittsburgh, PA is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $28.75 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Pittsburgh, PA?

The most popular types of Desktop Support jobs in Pittsburgh, PA are:

What are popular job titles related to Remote Desktop Support jobs in Pittsburgh, PA?

For Remote Desktop Support jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Pittsburgh, PA look for?

The top searched job categories for Remote Desktop Support jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Remote Desktop Support jobs?

Cities near Pittsburgh, PA with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,469 per year, or $25.2 per hour.

REMOTE | Bilingual Spanish Customer Service Representative

Pittsburgh, PA • Remote

Frontline Call Center
51 - 200 employees

$15/hr

Other

Re-posted 2 days ago


Job description

REMOTE | Bilingual Spanish Customer Service Representative
Start Date: TBD: $15.00/hour (Bilingual- Spanish)


At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is mission-driven work that truly matters.
Quick Overview

  • Job Type: Full-time, Temporary 
  • Pay: $15.00/hour for Bilingual Spanish speakers (W2 Employee)
  • Location: 100% Remote
  • Orientation: TBD
  • Training Schedule: TBD
  • Must have open availability



What We’re Looking For

  • Fluent Bilingual Spanish/ English speakers (spoken and written)
  • Call center or customer service experience
  • Remote work experience is a plus
  • Tech-savvy with ability to navigate multiple systems
  • Reliable: 100% attendance required for orientation and training, no exceptions
  • Open availability required (including weekends)


Computer & Equipment:

  • Windows 11 based PC (no MACs or Chrome Book)
  • Dual monitors – this helps you see multiple programs at once while assisting customers.
  • Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen  5, 7, or 9 (recent generation)
  • At least 16 GB of memory (RAM) with 12 GB usable – this keeps your computer running smoothly while using several tools at once. 
  • CPU utilization should be 50% or less 
  • Internet connections: your computer must have a Ethernet (RJ-45) port.
  • Wired internet connection required – Wi-Fi is not allowed; your computer must be connected to your router using an Ethernet cable for a stable signal.


Internet Speed: Please use speedtest.net  to test your specs

  • Download speed: 20 Mbps or higher (for receiving data).
  • Upload speed: 10 Mbps or higher (for sending data).
  • Ping: 20 MS or less (for a fast, responsive connection). Please pay special attention to your Ping, it has to be 20 or less.


Important: These technical requirements will be verified during your interview — no exceptions.
Please join the interview from the computer you plan to use for the position, with your camera turned on and ready to share your screen so we can confirm your computer’s setup. Do not join from a cell phone, as you’ll need to demonstrate your system’s specifications during the session.


How to Apply (Fast Track) Apply now by replying with:

  1. A screenshot of Windows 11 on your PC
  2. A screenshot of your internet speed test from speedtest.net  performed on your laptop or desktop, not your cell phone (please pay attention to the "Ping" requirement)
  3.  Confirmation that you meet all equipment and availability requirements
  4. A screenshot of at least 16 GB of RAM on your computer
  5. A screenshot of you hard wired to your Ethernet cable (no Wi-Fi)


Apply Now! If you meet the qualifications, have 24/7 availability, and your equipment meets our requirements, we encourage you to submit your application.


Spots are limited and filled on a first come, first served basis, apply ASAP!



All of these requirements will be verified in your interview.


Due to the high volume of applications, we will only be reaching out to candidates who meet the required qualifications.


Note: Some benefits are subject to eligibility requirements, including employment term and other factors.


About Us
Frontline Group is a W2 employer that does not hire independent contractors.