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Remote Desktop Support Jobs in Pittsburgh, PA (NOW HIRING)

Open to Remote or Hybrid Department: Client Care Reports To: Manager of Client Care Company ... and desktop applications * Accurately document client interactions within customer support ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

Support and troubleshoot Azure infrastructure and Azure Virtual Desktop environments * Handle ... Remote role - candidate must be based in the East Coast or Central US * Salary: $80,000 - $110,000 ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

Support and troubleshoot Azure infrastructure and Azure Virtual Desktop environments * Handle ... Remote role - candidate must be based in the East Coast or Central US * Salary: $80,000 - $110,000 ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

Support and troubleshoot Azure infrastructure and Azure Virtual Desktop environments * Handle ... Remote role - candidate must be based in the East Coast or Central US * Salary: $80,000 - $110,000 ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

Support and troubleshoot Azure infrastructure and Azure Virtual Desktop environments * Handle ... Remote role - candidate must be based in the East Coast or Central US * Salary: $80,000 - $110,000 ...

Remote Desktop Support information

See Pittsburgh, PA salary details

$9

$26

$44

How much do remote desktop support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote desktop support in Pittsburgh, PA is $26.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.86 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Pittsburgh, PA?

The most popular types of Desktop Support jobs in Pittsburgh, PA are:

What are popular job titles related to Remote Desktop Support jobs in Pittsburgh, PA?

For Remote Desktop Support jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Pittsburgh, PA look for?

The top searched job categories for Remote Desktop Support jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Remote Desktop Support jobs?

Cities near Pittsburgh, PA with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,512 per year, or $26.2 per hour.

Telehealth Transitional Care Nurse Practitioner (Remote)

Urrly

Pittsburgh, PA • Remote

$135K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Telehealth Nurse Practitioner

Join a remote, member-facing clinical team helping patients safely navigate the first critical days after discharge. In this full-time telehealth role, you'll conduct Transitional Care Management visits within 14 days of discharge, complete comprehensive clinical assessments, reconcile medications, identify red flags, and coordinate care that helps reduce avoidable readmissions. This is a strong fit for a licensed Nurse Practitioner who is comfortable working independently on video, documenting same-day, and supporting members across multiple states.

Opportunity

This is a full-time, exempt Telehealth Transitional Care Nurse Practitioner role focused on post-discharge care. You'll work remotely with members and caregivers through virtual visits, helping close care gaps, support safe recovery, and escalate urgent clinical concerns when needed.

Role details:

  • Employment type: Full-time, exempt
  • Work model: Remote / telehealth
  • Schedule: Core hours of 8:00 AM 5:00 PM Central Time, Monday through Friday
  • Weekend coverage: Rotating weekend coverage required for urgent or emergent needs, which may include a Saturday visit when clinically necessary
  • Start: ASAP
  • Compensation: $135,000 salary
What You Will OwnTransitional Care Management Visits
  • Conduct telehealth TCM visits within the required post-discharge window.
  • Perform comprehensive clinical assessments for recently discharged members.
  • Complete medication reconciliation and identify potential safety, adherence, or care-continuity concerns.
  • Support members and caregivers through video visit connection steps, basic troubleshooting, and maintaining a private, HIPAA-compliant encounter environment.
Clinical Escalation and Care Coordination
  • Identify acute clinical needs and escalate urgent findings according to clinical protocols.
  • Serve as a first-line clinical escalation resource for care coordinators and support staff regarding member status, red-flag symptoms, or scheduling issues with clinical implications.
  • Coordinate with care team members who interface with PCPs, specialists, and discharge planning teams to help close care gaps and reduce readmission risk.
  • Adjust daily visit sequencing as needed based on member cancellations, discharge timing, and care priorities.
Documentation, Quality, and Compliance
  • Document all encounters completely and accurately.
  • Submit charts no later than the date of service to support timely coding, quality reporting, and claims submission.
  • Maintain compliance with HIPAA, state licensure, and payer-specific documentation requirements.
  • Participate in ongoing clinical training, chart audit feedback sessions, and quality improvement initiatives.
What Makes You a Strong Fit
  • Active, unrestricted Nurse Practitioner licensure in at least three of the following states: OH, CA, NY, IN, KY, PA, LA, MI, TN, MO.
  • Active national board certification through AANP or ANCC as an FNP, AGNP, or equivalent adult/geriatric-focused certification.
  • Minimum of 2 years of clinical experience.
  • Comfort delivering care through video visits and communicating clearly with members and caregivers in a remote setting.
  • Ability to work a dependable weekday schedule with rotating weekend coverage for urgent or emergent clinical needs.
  • Strong comfort using EMR documentation platforms, video-visit software, and desktop or mobile point-of-care technology.
  • Ability to complete accurate same-day documentation for all encounters.
Nice-to-Haves
  • Prior telemedicine or telehealth experience.
  • Transitional Care Management or post-discharge care experience.
  • Experience working with Medicare Advantage populations.
  • Familiarity with HEDIS, STAR measures, and value-based care documentation standards.
  • Experience in a fast-paced, discharge-driven scheduling environment.
Remote Work and Technology Requirements
  • Dedicated, private, HIPAA-compliant workspace free from background noise and visual distractions during scheduled video visits.
  • Reliable high-speed internet connection sufficient for stable, uninterrupted video visits.
  • Personal computer and webcam setup that can support secure video visits and required clinical documentation tools.
  • Ability to remain seated, attentive, and engaged on camera for consecutive video visits throughout the scheduled shift.
Equal Opportunity

We are an Equal Opportunity Employer. This job description reflects the general nature of the role and is not an exhaustive list of duties.

Compensation

The expected total compensation range is USD 135,000 Yearly.

Apply now and get a response within 24 hours.