2

Remote Desktop Support Jobs in Scranton, PA (NOW HIRING)

Own a laptop or desktop computer Why Work With Us * Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support team available daily * Clear instructions for ...

New

Remote Desktop Support information

See Scranton, PA salary details

$9

$26

$45

How much do remote desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support in Scranton, PA is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Scranton, PA?

The most popular types of Desktop Support jobs in Scranton, PA are:

What are popular job titles related to Remote Desktop Support jobs in Scranton, PA?

For Remote Desktop Support jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Scranton, PA look for?

The top searched job categories for Remote Desktop Support jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Desktop Support jobs?

Cities near Scranton, PA with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,583 per year, or $26.7 per hour.

Azure Virtual Desktop (AVD) Engineer

Lorven Technologies

Dallas, PA • On-site, Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Hi,
Our Client is Looking for AVD profile, remote. Kindly Please share the resume and the best reachable Number.
Position: Azure Virtual Desktop (AVD) Engineer
Location: Remote
Job Description:
Proven, hands-on experience designing, creating, and deploying Azure Virtual Desktops.
Clear working knowledge of AVD architecture: host pools, workspaces, application groups, and session hosts.
Strong understanding of multi-user (pooled) vs. personal (dedicated) desktop models and user assignment.
Solid Azure infrastructure fundamentals: Resource Groups, VNets/subnets, and network security.
Experience with AVD cost management and optimization.
Lifecycle automation with PowerShell / Azure CLI and infrastructure-as-code (Bicep, ARM, or Terraform); Azure Automation a plus.
Design, build, and deploy AVD environments - from resource specification and session-host sizing through production rollout.
Design AVD resource specifications - VM SKU/host sizing, image selection, capacity, and naming standards (environment + host-pool-type tagging).
Stand up and maintain the underlying Azure infrastructure - Resource Groups, VNets/subnets, Host Pools, and Workspaces (plus application groups and session hosts).
Configure multi-user vs. personal desktops - select the right model per use case and manage Company Portal / application-delivery implications for each.
Assign AVDs to users - manage user-to-host-pool and application-group assignments and access.
Manage and optimize AVD costs - conduct monthly cost analysis, right-size hosts, and apply scaling/deallocation to control spend.
Automate the AVD lifecycle - provisioning, image updates, autoscaling, and decommissioning via scripting and infrastructure-as-code.
Microsoft Entra ID - Entra join for session hosts, device identity, Conditional Access, and SSO/MFA for AVD sign-in.
Microsoft Intune - Endpoint management of session hosts, Company Portal app delivery, and controlled Windows Update rings.
FSLogix - Roaming profile containers for pooled/multi-user host pools.
Microsoft 365 - Multi-session M365 Apps licensing and Office optimization within the desktop image.
Azure Networking - VNets, NSGs, and ExpressRoute/VPN + DNS connectivity between AVD and on-premises.
Azure Compute Gallery / Gold Images - Building, patching, and versioning golden images for session hosts.
Azure Cost Management - Monthly AVD cost reporting, budgeting, and right-sizing.
BitLocker - Disk/drive encryption on session hosts and troubleshooting encryption prompts.
Azure Bastion & BeyondTrust - Secure administrative and remote-support access to VMs.

Lorven technologies logo

About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

Social media