This mission-driven, remote-first opportunity offers meaningful work, professional development, and ... Windows-based laptop or desktop computer with a functioning webcam * Reliable internet connection ...
This mission-driven, remote-first opportunity offers meaningful work, professional development, and ... Windows-based laptop or desktop computer with a functioning webcam * Reliable internet connection ...
Director, IT Infrastructure & Operations
Itasca, IL · On-site +1
$190K - $210K/yr
... desktop support and customer service * You will manage communications amongst team members ... Remote connectivity (Citrix/Xen) * Microsoft Technologies (E.g.: AD, Azure, Office 365) * Data ...
Director, IT Infrastructure & Operations
Itasca, IL · On-site +1
$190K - $210K/yr
... desktop support and customer service * You will manage communications amongst team members ... Remote connectivity (Citrix/Xen) * Microsoft Technologies (E.g.: AD, Azure, Office 365) * Data ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
Remote Care Management - CMA
Ohio, IL · Remote
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
Remote Care Management - CMA
Ohio, IL · Remote
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
Remote Tourism Advisor
Chicago, IL · Remote
Laptop or desktop computer (highly recommend, however, not required) with reliable internet access ... Various Tools & Resources & Support * Company Growth Opportunity
Remote Tourism Advisor
Chicago, IL · Remote
Laptop or desktop computer (highly recommend, however, not required) with reliable internet access ... Various Tools & Resources & Support * Company Growth Opportunity
Remote Tourism Advisor
Chicago, IL · On-site +1
Laptop or desktop computer (highly recommend, however, not required) with reliable internet access ... Various Tools & Resources & Support * Company Growth Opportunity
Remote Tourism Advisor
Chicago, IL · On-site +1
Laptop or desktop computer (highly recommend, however, not required) with reliable internet access ... Various Tools & Resources & Support * Company Growth Opportunity
Senior HPC Applications Engineer
Chicago, IL · On-site +1
Jupyter, remote visualization, or virtual desktop support for research users. Benefits Medical, vision, and dental coverage, a 401(k) with company match, short term disability, and generous paid ...
Senior HPC Applications Engineer
Chicago, IL · On-site +1
Jupyter, remote visualization, or virtual desktop support for research users. Benefits Medical, vision, and dental coverage, a 401(k) with company match, short term disability, and generous paid ...
Systems Specialist-Remote
Chicago, IL · Remote
This role within IPAL is responsible for developing, supporting and maintaining automations ... Exposure to multiple automation environments such as desktop, web, Citrix, Salesforce, Microsoft ...
Systems Specialist-Remote
Chicago, IL · Remote
This role within IPAL is responsible for developing, supporting and maintaining automations ... Exposure to multiple automation environments such as desktop, web, Citrix, Salesforce, Microsoft ...
... supported agent assistance, and improved unified desktop experiences. * Promote secure, scalable ... Remote Education:UNAVAILABLEEmployment Type: FULL_TIME
... supported agent assistance, and improved unified desktop experiences. * Promote secure, scalable ... Remote Education:UNAVAILABLEEmployment Type: FULL_TIME
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
With a performance-based model and strong support system, you're not just clocking in-you're ... desktop etc. Department Independent Sales Agent - Work from Home Locations Chicago, IL Remote ...
With a performance-based model and strong support system, you're not just clocking in-you're ... desktop etc. Department Independent Sales Agent - Work from Home Locations Chicago, IL Remote ...
... remote management tools * Own NaaS site monitoring -- track link health, power telemetry, and ... Support OS patching cycles for Windows and Linux systems under direction of the Systems ...
Quick apply
... remote management tools * Own NaaS site monitoring -- track link health, power telemetry, and ... Support OS patching cycles for Windows and Linux systems under direction of the Systems ...
National Technical Support
Chicago, IL · On-site +1
$38K - $48K/yr
... Remote Performance Reviews; responsible for escalated case support which includes troubleshooting for reported customer problems and remote support for the region; mentoring team and accessing ...
National Technical Support
Chicago, IL · On-site +1
$38K - $48K/yr
... Remote Performance Reviews; responsible for escalated case support which includes troubleshooting for reported customer problems and remote support for the region; mentoring team and accessing ...
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Naperville, IL · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Naperville, IL · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly PotentialPearl CityDavenport
Springfield, IL · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly PotentialPearl CityDavenport
Springfield, IL · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Remote Desktop Support information
See Illinois salary details
$9.78 - $12.92
4% of jobs
$12.92 - $16.05
1% of jobs
$16.05 - $19.19
12% of jobs
$20.25 is the 25th percentile. Wages below this are outliers.
$19.19 - $22.32
23% of jobs
The median wage is $23.80 / hr.
$22.32 - $25.45
20% of jobs
$25.45 - $28.59
14% of jobs
$28.78 is the 75th percentile. Wages above this are outliers.
$28.59 - $31.72
9% of jobs
$31.72 - $34.86
5% of jobs
$34.86 - $37.99
5% of jobs
$37.99 - $41.12
4% of jobs
$41.12 - $44.26
2% of jobs
$9
$26
$44
How much do remote desktop support jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for remote desktop support in Illinois is $26.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.81 per hour, depending on experience, location, and employer.
What is remote desktop support?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What are the key skills and qualifications needed to thrive as a remote desktop support specialist?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by remote desktop support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are the most commonly searched types of Desktop Support jobs in Illinois?
The most popular types of Desktop Support jobs in Illinois are:
What are popular job titles related to Remote Desktop Support jobs in Illinois?
For Remote Desktop Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Illinois look for?
The top searched job categories for Remote Desktop Support jobs in Illinois are:
What cities in Illinois are hiring for Remote Desktop Support jobs?
Cities in Illinois with the most Remote Desktop Support job openings:
Full-time
Posted 23 days ago
Globe Life Insurance rating
8.0
Based on 22 frontline employees who took The Breakroom Quiz
165th of 309 rated insurance
Job description
AO Globe Life is seeking qualified candidates to help families across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity offers meaningful work, professional development, and long-term career growth.
Whether you are beginning your career or exploring a new professional path, this role provides the opportunity to make a real impact while building valuable experience in a supportive environment.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options.
Key Responsibilities
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Connect with individuals who have expressed interest in learning about benefit programs
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Schedule and conduct virtual consultations with clients via Zoom
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Explain available benefit options and assist clients through the enrollment process
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Maintain accurate client records and follow-up communications
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Deliver excellent client service and build lasting relationships
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Participate in ongoing training sessions, development programs, and team meetings
What We Offer
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100% remote role — work from anywhere in the United States
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Flexible scheduling
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Warm leads provided — no cold calling or prospecting
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Weekly pay via direct deposit
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Full training and licensing support
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Ongoing professional development opportunities
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Advancement opportunities for high-performing team members
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Supportive, collaborative team culture
Who Thrives in This Role
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Strong communicators with a client-focused mindset
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Organized and self-motivated professionals
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Individuals comfortable using Zoom and digital tools
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Experience in customer service, sales, or consulting is helpful but not required
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Growth-minded individuals who value mentorship and professional development
Requirements
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Must be legally authorized to work in the United States
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Windows-based laptop or desktop computer with a functioning webcam
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Reliable internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities built on service, integrity, and growth.
Interested?
If you’re ready to build a career that combines purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.
What Globe Life Insurance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Globe Life
Sourced by ZipRecruiter
Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.
Industry
Insurance services and insurance agencies and brokerages
Company size
1,001 - 5,000 Employees
Headquarters location
McKinney, TX, US