ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Rio Rancho, NM

ITW Avery Weigh-Tronix

Dillon Product Manager

NM · Remote

$80K - $121K/yr

... Support, Engineering, or Marketing * Must be proactive and display a high level of initiative ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

True Environmental

Geologist I

Albuquerque, NM · Remote

A great opportunity to support a broad cross section of environmentally related projects with ... Bachelor's Degree in geology, hydrology, environmental science, engineering, or another relevant ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Provide expert-level support for complex AIX system and application issues, performing root cause ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · On-site +1

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Provide expert-level support for complex AIX system and application issues, performing root cause ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Provide expert-level support for complex AIX system and application issues, performing root cause ...

True Environmental

Geologist I

Albuquerque, NM · On-site +1

A great opportunity to support a broad cross section of environmentally related projects with ... Bachelor's Degree in geology, hydrology, environmental science, engineering, or another relevant ...

previous page

Showing results 41-60

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Rio Rancho, NM

Remote Desktop Support Engineer information

See Rio Rancho, NM salary details

$9

$25

$42

How much do remote desktop support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote desktop support engineer in Rio Rancho, NM is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.94 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are popular job titles related to Remote Desktop Support Engineer jobs in Rio Rancho, NM? For Remote Desktop Support Engineer jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Rio Rancho, NM look for? The top searched job categories for Remote Desktop Support Engineer jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Desktop Support Engineer jobs? Cities near Rio Rancho, NM with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,816 per year, or $25.4 per hour.

Software Developer, Senior

Booz Allen Hamilton, Inc.

Albuquerque, NM • On-site, Remote

$86K - $198K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 22 days ago

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants

Job description


Remote Work:
Hybrid
Job Number:
R0240670
Location:
Albuquerque,NM,US
Share job via:
Share
Software Developer, Senior
The Opportunity:
As a full stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you're looking for the chance to not just develop software, but to create a system that will make a difference, we need you on our team. We're looking for a seasoned developer like you with the expertise needed to build software and systems from vision to production-ready.
This role is more than just coding. As a lead full stack developer at Booz Allen, you'll oversee a team as they learn new tools and techniques and identify needed system improvements. You'll help clients overcome their most difficult challenges using the latest architectural approaches, tools, and technologies. You'll make sure the solution developed by the team considers the current architecture and operating environment, as well as future functionality and enhancements.
Work with us as we shape systems for the better.
Join us. The world can't wait.
You Have:
  • 5+ years of experience in software development
  • Experience in working on an Agile team with Scrum or Kanban
  • Experience with Linux, C, C++, or C# and developing software that runs on custom designed software
  • Experience with GitLab, Jira, and Confluence
  • Secret clearance
  • HS diploma or GED

Nice If You Have:
  • Experience with creating driver software
  • Experience with real-time operating systems
  • Top Secret clearance
  • Bachelor's degree

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Not ready to apply? Join our Talent Community and sign up for job alerts.

What Booz Allen Hamilton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Booz Allen Hamilton logo

About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

View All Booz Allen Hamilton Jobs

Apply