2

Remote Desk Security Jobs in Michigan (NOW HIRING)

... Security+, or Microsoft certifications * Exposure to cybersecurity best practices and tools * Previous experience working in a client-facing consulting or MSP role What We Offer * Fully remote work ...

IT Manager

Grand Rapids, MI · Remote

$110K - $130K/yr

Location: 100% Remote Job Overview: Seeking a hands-on IT Manager to lead an internal technology ... Support information security, access management, and compliance requirements. * Monitor system ...

IT Manager

Grand Rapids, MI · Remote

$115K - $130K/yr

Fulltime | Permanent | Remote Position Summary: We are seeking an experienced IT Manager to lead ... Provide leadership across help desk operations, hardware, network infrastructure, systems, software ...

... help desk requests from end users Ability to travel to remote locations, including Harbor ... financial security. Full-time employee benefits include the following: * Free primary and ...

Sr. TLE Auto Appraiser

Weston, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Detroit, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Grand Rapids, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Monroe, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Bay City, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Battle Creek, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Muskegon, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Ann Arbor, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Kalamazoo, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Midland, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

Sr. TLE Auto Appraiser

Lansing, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintains high standards of productivity through effective desk management, timely follow ups, and ...

next page

Showing results 1-20

Remote Desk Security information

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

What are the most commonly searched types of Desk Security jobs in Michigan?

The most popular types of Desk Security jobs in Michigan are:

What job categories do people searching Remote Desk Security jobs in Michigan look for?

The top searched job categories for Remote Desk Security jobs in Michigan are:

What cities in Michigan are hiring for Remote Desk Security jobs?

Cities in Michigan with the most Remote Desk Security job openings:

Level 2 Service Desk Support

GDI Infotech

Ann Arbor, MI • Remote

$60K - $65K/yr

Full-time

Posted 16 days ago


Job description

This is a remote position.

IT Support Engineer II (Remote) – Managed Services (MSP)

About the Role

We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.

As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.

Key Responsibilities

  • Provide Level 2 technical support for desktops, servers, networks, and cloud environments
  • Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and networking
  • Support and administer Microsoft 365, Azure, and other cloud-based solutions
  • Diagnose and resolve issues involving VPNs, firewalls, switches, and wireless networks
  • Manage user accounts, permissions, and security policies
  • Perform system maintenance, patching, and updates across client environments
  • Collaborate with Level 1 and Level 3 engineers to ensure timely resolution of incidents
  • Document issues, resolutions, and processes in the ticketing system
  • Participate in onboarding/offboarding of client employees and device provisioning
  • Assist with implementations, upgrades, and infrastructure projects as needed
  • Provide excellent customer service and communicate effectively with technical and non-technical stakeholders

Required Qualifications

  • 3–5+ years of experience in IT support, preferably within an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365
  • Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs)
  • Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar)
  • Experience supporting remote users and distributed environments
  • Ability to manage multiple priorities in a fast-paced, ticket-driven environment
  • Strong documentation and communication skills

Preferred Qualifications

  • Experience with Azure, AWS, or other cloud platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications
  • Exposure to cybersecurity best practices and tools
  • Previous experience working in a client-facing consulting or MSP role

What We Offer

  • Fully remote work environment
  • Opportunity to work with a wide range of technologies and clients
  • Fast-paced, collaborative team culture
  • Career growth and advancement opportunities
  • Competitive compensation and benefits package