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Remote Desk Research Jobs (NOW HIRING)

duvari group

Help Desk Analyst

Saint Louis, MO · Remote

$20 - $27.25/hr

While the role is primarily remote, occasional travel to local clinics may be required to support ... Strong communication skills with the ability to research and resolve issues independently

Talentful

Executive Search Analyst

Execute rigorous desk research on a search strategy for specific roles and projects * Work with one ... Flexible working Hybrid or Remote work to suit your lifestyle - we trust our people. * Healthcare ...

Blue Mantis

Help Desk Engineer - Remote Canada Only

$25 - $28/hr

Help Desk Engineer - Remote Canada Only Department: Blue Mantis Employment Type: Full Time Location ... Research and contribute technical information to the internal knowledgebase. * Develop expertise ...

ASM Research

Service Desk Agent II

$17.50 - $22.25/hr

... methods, remote access solutions, and standard enterprise tools in a federal IT environment ... Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize ... Conducts problem recognition, research, isolation, resolution and follow-up for user problems.

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize ... Conducts problem recognition, research, isolation, resolution and follow-up for user problems.

STI

$19.25 - $26.50/hr

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] Mercer County, NJ/Hybrid 6+ months NOTE ... qualitative research related to processes, programs and projects. • Update Solutions ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Answering and researching questions about the software's features. * Troubleshooting and resolving ...

Arcanium

Full Desk Recruiter

Full Desk Recruiter Location: Remote (Austin, TX preferred) About Us: Arcanium is a firm ... Market Research: Stay informed about industry trends, competitive landscape, and talent market ...

Nordic

$20.75 - $26.75/hr

Document investigations and resolutions in a timely manner, using research to quickly understand ... US Remote * Must have a quiet, private working space * Must have high-speed internet availability ...

Nordic

$20.75 - $26.75/hr

Document investigations and resolutions in a timely manner, using research to quickly understand ... US Remote * Must have a quiet, private working space * Must have high-speed internet availability ...

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Remote Desk Research information

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How much do remote desk research jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote desk research in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a Remote Desk Researcher?

A Remote Desk Researcher is a professional who gathers, analyzes, and reports on information using online resources and databases from a remote location. Their work typically involves searching for data, reviewing literature, compiling reports, and synthesizing findings to help organizations make informed decisions. Desk research is also known as secondary research, as it relies on existing information rather than gathering new data through fieldwork. This role is well-suited for individuals with strong analytical, organizational, and communication skills who can work independently without needing to be on-site.

What is the difference between Remote Desk Research vs Remote Data Analyst?

AspectRemote Desk ResearchRemote Data Analyst
Required CredentialsBachelor's in research, social sciences, or related fieldsBachelor's or higher in data science, statistics, or related fields
Work EnvironmentPrimarily independent, using online resources and databasesAnalyzing datasets, using statistical tools and software
Employer & Industry UsageMarket research firms, consulting, academiaTech companies, finance, healthcare, marketing
Common Search & ComparisonRemote Desk Research vs Remote Data Analyst

Remote Desk Research involves gathering information from online sources, focusing on qualitative data collection. Remote Data Analysts interpret and analyze data sets to generate insights. While both roles require analytical skills and often work remotely, Desk Researchers focus on information gathering, whereas Data Analysts focus on data processing and interpretation.

What are the key skills and qualifications needed to thrive as a Remote Desk Researcher, and why are they important?

To thrive as a Remote Desk Researcher, you need strong analytical skills, attention to detail, and proficiency in gathering and synthesizing information from diverse sources, often supported by a degree in social sciences, business, or a related field. Familiarity with online research databases, advanced search tools, and spreadsheet or data visualization software is typically required. Excellent written communication, self-motivation, and time management help set top performers apart in this role. These skills ensure that research is thorough, accurate, and delivered efficiently, enabling organizations to make informed decisions based on reliable data.

What are some common challenges faced by remote desk researchers, and how can they be overcome?

Remote desk researchers often encounter challenges such as information overload, verifying the credibility of online sources, and maintaining productivity without direct supervision. To overcome these, it's important to develop strong organizational skills, use reputable databases and research tools, and establish a structured daily routine. Regular communication with team members and setting clear research objectives can also help ensure accuracy and efficiency while working remotely.
More about Remote Desk Research jobs
What cities are hiring for Remote Desk Research jobs? Cities with the most Remote Desk Research job openings:
What are the most commonly searched types of Desk Research jobs? The most popular types of Desk Research jobs are:
What states have the most Remote Desk Research jobs? States with the most job openings for Remote Desk Research jobs include:
What job categories do people searching Remote Desk Research jobs look for? The top searched job categories for Remote Desk Research jobs are:
Remote Desk Research jobs near you
Infographic showing various Remote Desk Research job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Help Desk Analyst

duvari group

Saint Louis, MO • Remote

$20 - $27.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

This is a people-first, growth-oriented organization with a strong, collaborative culture. You’d support internal users as part of the IT help desk while growing your career in a team-focused environment!

Position Summary:

We are seeking an experienced and proactive IT Help Desk Analyst to join our growing internal IT team. In this role, you will play a key part in supporting more than 50 locations across the eastern United States. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys solving technical challenges. While the role is primarily remote, occasional travel to local clinics may be required to support hardware and ensure local network performance.

Primary Responsibilities:

  • Respond to incoming support requests through the ticketing system, email, Teams chat, and phone
  • Troubleshoot hardware, software, and network issues using remote monitoring and support tools
  • Support practice management systems and related applications
  • Assist with VoIP and cloud based phone system troubleshooting
  • Manage onboarding and offboarding, including account setup and device configuration
  • Support device provisioning and deployment using modern device management tools
  • Document all support activity and resolutions within the ticketing system
  • Maintain accurate IT asset inventory within the ITSM platform
  • Identify recurring issues and recommend process or system improvements
  • Collaborate with IT leadership and team members to escalate and resolve complex issues
  • Coordinate with external vendors and service providers when needed
  • Deliver clear, friendly, and empathetic support to end users
  • Provide guidance and training on best practices, security, and productivity tools

Qualifications:

  • 2+ years of IT help desk experience and 3+ years in customer service or technical support
  • Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools
  • Experience with ticketing systems and remote access tools preferred
  • Solid understanding of networking fundamentals including DHCP, DNS, VPN, and WiFi troubleshooting
  • Familiarity with VoIP or cloud based telephony systems and IT security best practices
  • Strong communication skills with the ability to research and resolve issues independently
  • Associate degree in IT or equivalent experience preferred

Apply