2

Remote Cyber Security Help Desk Jobs in Spring, TX

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Oversee provision of end-user services, including help desk and technical support services. * Work ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

... cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

... Remote: No The Opportunity At Hitachi Energy, we're shaping the future of the power industry by ... If you're ready to elevate your career and help set new standards for cybersecurity in the power ...

Showing results 21-40

Remote Cyber Security Help Desk information

See Spring, TX salary details

$40K

$82.9K

$129K

How much do remote cyber security help desk jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote cyber security help desk in Spring, TX is $82,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $99,700.00 per year, depending on experience, location, and employer.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the most commonly searched types of Cyber Security Help Desk jobs in Spring, TX?

The most popular types of Cyber Security Help Desk jobs in Spring, TX are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Spring, TX look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Cyber Security Help Desk jobs?

Cities near Spring, TX with the most Remote Cyber Security Help Desk job openings:

Infographic showing various Remote Cyber Security Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $82,911 per year, or $39.9 per hour.

Cyber Palo Alto Networks Security Engineer/ Senior Consultant, Strategy, Growth, and Transformation

Deloitte

Houston, TX • Remote

Full-time

Re-posted 14 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services


Job description

Cyber Palo Alto Networks Security Engineer/ Senior Consultant, Strategy, Growth, and Transformation

Deloitte's Cyber business is passionate about making an impact with lasting change. Delivering our industry leading services requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients.

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Senior Consultant, Strategy, Growth, and Transformation on the Cyber Enterprise Security team, you will be responsible for...

  • Designing, deploying, and managing Palo Alto Networks Next-Generation Firewalls (NGFW) across on-premises and cloud environments, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)
  • Implementing and optimizing Prisma Access capabilities, including GlobalProtect, Prisma Agent, and Prisma Browser, to support secure internet access and remote access use cases
  • Administering Panorama and Strata Cloud Manager to support centralized policy management, device configuration, visibility, and operational consistency across enterprise environments
  • Configuring and tuning security capabilities including Threat Prevention, intrusion prevention system/intrusion detection system (IPS/IDS), Anti-Spyware, Antivirus, WildFire, Domain Name System (DNS) Security, and Secure Sockets Layer/Transport Layer Security (SSL/TLS) decryption policies
  • Developing client solution designs and recommendations, integrating Palo Alto platforms with security information and event management/security orchestration, automation, and response (SIEM/SOAR) and identity provider tools, and supporting automation through Terraform, Ansible, or Python

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Enterprise Security offering embeds security in all aspects of digital transformation by securing a client's technical backbone while enabling secure digital transformation. Includes security architecture, secure development and deployment, end-to-end cyber cloud capabilities, application security, and security for emerging technologies and connected products.

Qualifications

Required Qualifications

  • BA/BS degree in a technical field (e.g., Computer Science, Cyber Security, Information Technology, or equivalent work experience)
  • Palo Alto Networks Certified Network Security Professional certification
  • 5+ years of progressively responsible experience in network security engineering, with demonstrated depth in Palo Alto Networks technologies and increasing levels of technical ownership and leadership over time
  • 5+ years of hands-on experience designing, deploying, and managing Palo Alto Networks Next-Generation Firewalls (NGFW) in both on-premises and cloud environments (AWS, Azure, and/or GCP)
  • 3+ years of experience designing, deploying, and managing Prisma Access, including configuration of GlobalProtect, Prisma Agent, and Prisma Browser for Internet and secure remote access use cases.
  • 3+ years of experience designing, deploying, and managing Panorama centralized management, and Strata Cloud Manager
  • 3+ years of experience configuring and tuning Palo Alto Threat Prevention features, including IPS/IDS, Anti-Spyware, Antivirus, WildFire, and DNS Security
  • 3+ years of experience implementing and troubleshooting SSL/TLS Decryption policies, including forward proxy and inbound inspection, certificate management, and decryption exclusion handling
  • 3+ years of hands-on experience defining, managing, and reviewing security policies, including rule base optimization, policy lifecycle management, and periodic access reviews
  • 3+ years of experience with one or more major cloud service providers (AWS, GCP, Azure) and their native security toolsets, including deployment of VM-Series firewalls within cloud-native architectures
  • Ability to travel up to 50%, on average, based on the work you perform and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred Qualifications

  • Advanced cybersecurity certifications such as CISSP, CCIE Security, CCNP Security, or GIAC equivalents (e.g., GPEN, GCSA)
  • Experience with automation tooling (e.g., Terraform, Ansible, Python) for provisioning, policy management, and configuration-as-code workflows
  • Experience integrating Palo Alto Firewalls and Prisma with SIEM/SOAR platforms (e.g., Splunk, Microsoft Sentinel, Palo Alto XSOAR) via log streaming, API connectors, or syslog for threat detection and incident response workflows
  • Experience designing and presenting Palo Alto network solution architectures (ideally tailored to client requirements, translating technical concepts for executive and non-technical stakeholders)
  • Demonstrated experience working in large, complex enterprise environments with stringent security, compliance, and availability requirements
  • Familiarity with identity provider integrations (e.g., Okta, Azure AD, Ping Identity) for SAML/SCIM-based authentication within Palo Alto Cloud Identity Engine (CIE)
  • Ability to conduct SASE vendor competitive analysis and advise clients on solution selection based on specific use cases and requirements (e.g., Zscaler vs. Palo Alto Prisma vs. Netskope)
  • Ability to conduct Zero Trust Architecture assessments and develop roadmaps aligning Zscaler capabilities to NIST SP 800-207 or CISA Zero Trust Maturity Model frameworks
  • Previous consulting or "Big 4" experience, with a track record of delivering enterprise network security or SASE transformation engagements

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Cyber Palo Alto Networks Security Engineer/ Senior Consultant, Strategy, Growth, and Transformation

Deloitte's Cyber business is passionate about making an impact with lasting change. Delivering our industry leading services requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients.

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Senior Consultant, Strategy, Growth, and Transformation on the Cyber Enterprise Security team, you will be responsible for...

  • Designing, deploying, and managing Palo Alto Networks Next-Generation Firewalls (NGFW) across on-premises and cloud environments, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)
  • Implementing and optimizing Prisma Access capabilities, including GlobalProtect, Prisma Agent, and Prisma Browser, to support secure internet access and remote access use cases
  • Administering Panorama and Strata Cloud Manager to support centralized policy management, device configuration, visibility, and operational consistency across enterprise environments
  • Configuring and tuning security capabilities including Threat Prevention, intrusion prevention system/intrusion detection system (IPS/IDS), Anti-Spyware, Antivirus, WildFire, Domain Name System (DNS) Security, and Secure Sockets Layer/Transport Layer Security (SSL/TLS) decryption policies
  • Developing client solution designs and recommendations, integrating Palo Alto platforms with security information and event management/security orchestration, automation, and response (SIEM/SOAR) and identity provider tools, and supporting automation through Terraform, Ansible, or Python

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Enterprise Security offering embeds security in all aspects of digital transformation by securing a client's technical backbone while enabling secure digital transformation. Includes security architecture, secure development and deployment, end-to-end cyber cloud capabilities, application security, and security for emerging technologies and connected products.

Qualifications

Required Qualifications

  • BA/BS degree in a technical field (e.g., Computer Science, Cyber Security, Information Technology, or equivalent work experience)
  • Palo Alto Networks Certified Network Security Professional certification
  • 5+ years of progressively responsible experience in network security engineering, with demonstrated depth in Palo Alto Networks technologies and increasing levels of technical ownership and leadership over time
  • 5+ years of hands-on experience designing, deploying, and managing Palo Alto Networks Next-Generation Firewalls (NGFW) in both on-premises and cloud environments (AWS, Azure, and/or GCP)
  • 3+ years of experience designing, deploying, and managing Prisma Access, including configuration of GlobalProtect, Prisma Agent, and Prisma Browser for Internet and secure remote access use cases.
  • 3+ years of experience designing, deploying, and managing Panorama centralized management, and Strata Cloud Manager
  • 3+ years of experience configuring and tuning Palo Alto Threat Prevention features, including IPS/IDS, Anti-Spyware, Antivirus, WildFire, and DNS Security
  • 3+ years of experience implementing and troubleshooting SSL/TLS Decryption policies, including forward proxy and inbound inspection, certificate management, and decryption exclusion handling
  • 3+ years of hands-on experience defining, managing, and reviewing security policies, including rule base optimization, policy lifecycle management, and periodic access reviews
  • 3+ years of experience with one or more major cloud service providers (AWS, GCP, Azure) and their native security toolsets, including deployment of VM-Series firewalls within cloud-native architectures
  • Ability to travel up to 50%, on average, based on the work you perform and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred Qualifications

  • Advanced cybersecurity certifications such as CISSP, CCIE Security, CCNP Security, or GIAC equivalents (e.g., GPEN, GCSA)
  • Experience with automation tooling (e.g., Terraform, Ansible, Python) for provisioning, policy management, and configuration-as-code workflows
  • Experience integrating Palo Alto Firewalls and Prisma with SIEM/SOAR platforms (e.g., Splunk, Microsoft Sentinel, Palo Alto XSOAR) via log streaming, API connectors, or syslog for threat detection and incident response workflows
  • Experience designing and presenting Palo Alto network solution architectures (ideally tailored to client requirements, translating technical concepts for executive and non-technical stakeholders)
  • Demonstrated experience working in large, complex enterprise environments with stringent security, compliance, and availability requirements
  • Familiarity with identity provider integrations (e.g., Okta, Azure AD, Ping Identity) for SAML/SCIM-based authentication within Palo Alto Cloud Identity Engine (CIE)
  • Ability to conduct SASE vendor competitive analysis and advise clients on solution selection based on specific use cases and requirements (e.g., Zscaler vs. Palo Alto Prisma vs. Netskope)
  • Ability to conduct Zero Trust Architecture assessments and develop roadmaps aligning Zscaler capabilities to NIST SP 800-207 or CISA Zero Trust Maturity Model frameworks
  • Previous consulting or "Big 4" experience, with a track rec...

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