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Remote Cyber Security Help Desk Jobs in Spring, TX

Deloitte

Cyber ServiceNow - Consultant

Houston, TX · Remote

... in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an ... This compensation range is specific to a Remote role and takes into account the wide range of ...

GranteeSupport

Grant Specialist

Houston, TX · Remote

$17 - $26/hr

The Grant Funding Specialist will help facilitate client relations, grant prospect research, grant ... You have remote work experience demonstrating the independence, self-discipline, and motivation ...

Wing Assistant

Sales Development Representative

Houston, TX · On-site +1

$40K - $50K/yr

  • Medical

  • PTO

... help startups, SMBs, and enterprises move faster and do more with less. Our growth is fueled by ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

Trellix

Sales Engineer

Houston, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a remote role. In this role, you will partner with your sales account manager(s) to create ... help provide a comprehensive consultative response * Present a solution proposal to the customer ...

Booz Allen Hamilton, Inc.

Security Control Assessor

Houston, TX · On-site +1

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0243052 Location: Houston,TX,US Share job via: Share Security ... In this role, you'll be counted on to help understand cyberspace capabilities to evaluate potential ...

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All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Spring, TX

Remote Cyber Security Help Desk information

See Spring, TX salary details

$40K

$82.9K

$129K

How much do remote cyber security help desk jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote cyber security help desk in Spring, TX is $82,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $99,700.00 per year, depending on experience, location, and employer.

Can you get a remote cyber security help desk job?

Yes, remote cyber security help desk jobs are available and typically require technical skills, knowledge of security tools, and certifications such as CompTIA Security+ or Cisco CCNA. These roles often involve troubleshooting security issues, providing support to users, and working with remote communication tools. Many companies offer remote positions to qualified candidates with relevant experience and certifications.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What are the most commonly searched types of Cyber Security Help Desk jobs in Spring, TX?

The most popular types of Cyber Security Help Desk jobs in Spring, TX are:

What are popular job titles related to Remote Cyber Security Help Desk jobs in Spring, TX?

For Remote Cyber Security Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Spring, TX look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Cyber Security Help Desk jobs?

Cities near Spring, TX with the most Remote Cyber Security Help Desk job openings:

Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $82,911 per year, or $39.9 per hour.

Cyber ServiceNow - Consultant

Deloitte

Houston, TX • Remote

Full-time

Re-posted 27 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services

Job description

Consultant, ServiceNow

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an evolving threat landscape. Through solutions and managed services that simplify complexity, we help clients operate with resilience, grow with confidence, and proactively manage cyber, risk, and technology programs.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Consultant, Strategy & Transformation on the Cyber Strategy & Transformation team, you will be responsible for...

  • Supporting requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
  • Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
  • Contributing to functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls
  • Supporting documentation of data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases
  • Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials
  • Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required:

  • Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
  • 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role
  • 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation
  • 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management
  • 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ArchX (Architecture Excellence)
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM)
  • Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting
  • Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis
#CyberServiceNow

For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Consultant, ServiceNow

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an evolving threat landscape. Through solutions and managed services that simplify complexity, we help clients operate with resilience, grow with confidence, and proactively manage cyber, risk, and technology programs.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Consultant, Strategy & Transformation on the Cyber Strategy & Transformation team, you will be responsible for...

  • Supporting requirements workshops and stakeholder interviews to capture, validate, and document business requirements, user stories, and current-state and future-state process flows
  • Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases
  • Contributing to functional design and configuration of ServiceNow solutions, including forms, workflows, notifications, service level agreements, dashboards, reports, roles, and access controls
  • Supporting documentation of data models, taxonomies, workflows, controls, and reporting requirements for cyber, risk, and artificial intelligence governance use cases
  • Producing project artifacts, including requirements documentation, functional designs, test scenarios, training materials, release notes, and deployment support materials
  • Collaborating with client stakeholders, functional teams, and technical teams to support demonstrations, user acceptance testing, defect triage, training, cutover activities, and solution adoption

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required:

  • Bachelor's degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, or Business
  • 2+ years of experience supporting ServiceNow implementation projects in a client-facing consulting role
  • 2+ years of experience gathering business requirements, facilitating workshops, documenting process flows or user stories, and producing functional documentation
  • 2+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management
  • 2+ years of experience configuring ServiceNow forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ArchX (Architecture Excellence)
  • One or more ServiceNow Certified Implementation Specialist (CIS) certifications, including CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM), CIS-Data Foundations (CIS-DF), or CIS-Strategic Portfolio Management (CIS-SPM)
  • Experience supporting implementation and configuration of ServiceNow AI Control Tower capabilities, including AI inventory management, intake and approval workflows, lifecycle oversight, issue management, dashboards, and reporting
  • Experience supporting identity governance for human and non-human actors using Veza, or cyber asset discovery and configuration management database (CMDB) integration using Armis
#CyberServiceNow

For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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