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Remote Cyber Security Help Desk Jobs in Spring, TX

Crowe LLP

Technology Advisory Senior Manager

Houston, TX · On-site +1

$152K - $251K/yr

Join us at Crowe and embark on a career where you can help shape the future of our industry. We are ... Stay current on emerging technologies, cybersecurity, cloud, AI, and digital transformation trends ...

Huntington

Enterprise Architect (IT)

Houston, TX · On-site +1

$102K - $208K/yr

Help define enterprise architecture strategy, target-state architecture, reference architectures ... Partner with cybersecurity, technology risk, compliance, infrastructure, application, data, and ...

Huntington

Enterprise Architect (IT)

Houston, TX · On-site +1

$66 - $85/hr

Help define enterprise architecture strategy, target-state architecture, reference architectures ... Partner with cybersecurity, technology risk, compliance, infrastructure, application, data, and ...

Converge Resources

Senior Maximo Developer

Houston, TX · On-site +1

$91K - $126K/yr

... to help lead the continued development and modernization of its enterprise asset management ... Employees will work a hybrid schedule with a combination of in-office and remote work.

Deloitte

Cyber ServiceNow - Consultant

Houston, TX · Remote

... in cybersecurity. Join our team to deliver powerful solutions that help clients navigate an ... This compensation range is specific to a Remote role and takes into account the wide range of ...

GranteeSupport

Grant Specialist

Houston, TX · Remote

$17 - $26/hr

The Grant Funding Specialist will help facilitate client relations, grant prospect research, grant ... You have remote work experience demonstrating the independence, self-discipline, and motivation ...

EIDLexit

Inside Sales Representative

Houston, TX · Remote

$75K - $125K/yr

... Remote (U.S.) $48,000 base + uncapped tiered commission $75,000-$125,000 first-year OTE Full $48 ... We help owners find the best legitimate path out and rebuild -- without taking on more debt. As a ...

New

Trellix

Sales Engineer

Houston, TX · Remote

This is a remote role. In this role, you will partner with your sales account manager(s) to create ... help provide a comprehensive consultative response * Present a solution proposal to the customer ...

Eaton

IT Specialist - Security

Houston, TX · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... We are guided by our commitment to do business right, to operate sustainably and to help our ...

ABB

Senior Project Engineer

Houston, TX · Remote

$101K - $132K/yr

Join us and help run what runs the world. This position reports to: Senior Engineering Manager ... cybersecurity policies and standards. The work model for this role is: Remote {#LI-Remote} This ...

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All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Spring, TX

Remote Cyber Security Help Desk information

See Spring, TX salary details

$40K

$82.9K

$129K

How much do remote cyber security help desk jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote cyber security help desk in Spring, TX is $82,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $99,700.00 per year, depending on experience, location, and employer.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the most commonly searched types of Cyber Security Help Desk jobs in Spring, TX?

The most popular types of Cyber Security Help Desk jobs in Spring, TX are:

What are popular job titles related to Remote Cyber Security Help Desk jobs in Spring, TX?

For Remote Cyber Security Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Spring, TX look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Cyber Security Help Desk jobs?

Cities near Spring, TX with the most Remote Cyber Security Help Desk job openings:

Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $82,911 per year, or $39.9 per hour.

Customer Relations Advisor | Remote Position

Camden Property Trust

Houston, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Camden Property Trust rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

27th of 209 rated real estate companies

Job description


Pipeline Requisition: Always Accepting Applications
Remote Positions Available in All Camden Markets: Washington D.C., Raleigh, Charlotte, Atlanta, Nashville, Orlando, Tampa, SE Florida, Houston, Austin, Dallas, Denver, and Phoenix
Job Summary
Are you customer focused, people driven, and energized by meaningful work? Camden's Customer Relations Advisors play a key role in delivering Living Excellence by supporting current and prospective residents at communities across the country. Advisors serve as confident problem solvers and trusted points of contact, handling leasing inquiries, service requests, emergency work orders, and a wide range of community-related questions across phone, email, chat, and other digital platforms. They think creatively, communicate clearly, and take ownership of each interaction-actively listening, anticipating needs, and partnering with on-site teams to ensure issues are resolved accurately and efficiently.
This role thrives in a fast-paced environment where Advisors must multitask across multiple systems, manage shifting priorities, and respond quickly to both routine and high-priority situations. Combining technology with customer service and account management, Advisors navigate resident ledgers, troubleshoot issues in real time, and maintain accurate records while delivering a seamless, supportive experience.
Through strong judgment, adaptability, and a genuine passion for helping people, Customer Relations Advisors create positive, lasting impressions while contributing to a collaborative, high-performing, and fun work environment. This position also offers the opportunity to build a well-compensated, rewarding career within an organization that values accountability, growth, teamwork, and making an impact while enjoying the work you do.
Essential Functions
  • Assist potential residents with detailed leasing information for Camden Communities nationwide, including creating quotes and scheduling leasing appointments
  • Showcase the value of community features as they relate to each customer's needs
  • Assist current residents with maintenance requests, emergency dispatch, and other community-related questions or issues
  • Accurately capture resident and prospect information for communication and record-keeping
  • Ensure excellent customer relations by responding to phone, email, SMS, and chat inquiries in a timely manner while maintaining a customer-focused attitude
  • Escalate issues through the appropriate channels when necessary
  • Use strong problem-solving skills and sound judgment to handle unpredictable situations as they arise
  • Consistently meet all performance standards, including schedule adherence, average handle time, productivity, and call quality
  • Take an active role in ensuring departmental goals and objectives are met or exceeded
  • Spend approximately 95% of scheduled time taking calls, with the remaining 5% devoted to training and ongoing education
  • Assist with additional projects and activities as needed

Requirements
  • Bachelor's degree preferred
  • Work-from-home, remote environment
  • Experience in a customer-related field required; experience in the multi-family industry or a contact center environment preferred
  • Strong customer-focused attitude with creative problem-solving skills to navigate difficult situations and ensure high levels of customer satisfaction
  • Ability to multi-task, take initiative, and work effectively in a fast-paced environment
  • Strong documentation, written, and verbal communication skills, along with excellent typing proficiency
  • Proficiency in Microsoft Office Suite, including Teams, Word, Excel, and Outlook
  • Ability to multi-task across various technology platforms while actively engaging with customers
  • Flexibility to work various shifts, including nights, weekends, holidays, and overtime as required; may be asked to work outside of normal scheduled hours
  • Bilingual (English/Spanish) a plus
  • Ability to sit for extended periods of time
  • In the event of an internet or power outage, must be able to relocate to complete scheduled shifts
  • May occasionally be required to attend work-related events, meetings, trainings, or other business-related activities as directed by management; these activities may require travel to a local Camden corporate/district office, community, or designated event location
  • Must have reliable transportation
  • Must have a stable internet connection and be connected via ethernet cable at all times
  • Must adhere to Camden's Professional Image guidelines and be readily available to appear on camera for all meetings
  • Responsible for obtaining a suitable desk and computer chair; all Camden-provided equipment for the position must be utilized
  • Work schedules, including days, hours, shifts, and work locations-may be adjusted at any time to support operational needs, with or without prior notice

And here's the fine print HR wants you to know:
  • Job is intermittently sedentary but requires mobility (i.e., climb stairs)
  • Will use some repetitive motion of hand-wrist in using computer and writing
  • Works in a typical office setting
  • Emotional stability and personal maturity are important attributes in this position
  • Must handle stressful, urgent, novel and diverse work situations on a daily basis
  • May require long hours and odd schedules (including weekends)
  • Position requires periodic travel by automobile to handle work-related activities
  • May require airline travel, out-of-town and /or overnight trips
  • Attendance and punctuality is essential for success in this position
  • Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE
  • Contact your HR team for the position's Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
Compensation
The pay range for this role is $21 to $29 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. A candidate's position within the salary range may be based on several factors including, but not limited to relevant education, qualifications, certifications, relevant experience, skills, geographic location, shift, and travel requirements.
Other compensation for non-manager roles may include eligibility for discretionary annual bonus, determined by various factors, such as individual contribution and company performance, in addition to hourly rate or annual salary. Business Support Center Analysts, Shared Services Analysts and Customer Relations Advisors may also be eligible for a discretionary quarterly bonus based on individual contribution, company performance, and other factors to be determined by the company.
Other compensation for manager roles may include eligibility for discretionary annual bonus and restricted share award, determined by various factors, such as individual contribution and company performance, in addition to annual salary.
Benefits
Camden offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) and employee share purchase plan. Eligibility for benefits varies by full-time, part-time, or temporary status. To learn more about our awesome Benefits, for which you are eligible, visit Camden Benefits.

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