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Remote Customer Support Specialist Jobs in Decatur, GA

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Remote Customer Support Specialist information

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How much do remote customer support specialist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer support specialist in Decatur, GA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Specialist, and why are they important?

To thrive as a Remote Customer Support Specialist, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems like Zendesk or Salesforce is usually required. Strong empathy, patience, and self-motivation are critical soft skills that help in effectively managing customer concerns remotely. These skills and qualities are essential for delivering timely, accurate, and positive customer experiences from a remote environment.

What is a Remote Customer Support Specialist?

A Remote Customer Support Specialist is a professional who assists customers with inquiries, issues, or technical problems related to a company's products or services, all while working from a remote location. They use communication channels such as phone, email, chat, or social media to provide timely and effective support. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Remote Customer Support Specialists often work for companies in various industries, helping maintain customer satisfaction and loyalty. They may also document customer interactions and escalate complex issues to higher-level support teams.

What is the difference between Remote Customer Support Specialist vs Remote Technical Support Specialist?

AspectRemote Customer Support SpecialistRemote Technical Support Specialist
Required CredentialsCustomer service skills, basic computer knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportHelp desks, remote troubleshooting platforms
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & Comparison IntentCustomer service roles, support jobsTechnical support roles, IT support jobs

Remote Customer Support Specialists focus on assisting customers with general inquiries, product issues, and account management, often requiring strong communication skills. Remote Technical Support Specialists handle technical troubleshooting, requiring technical knowledge and certifications. While both roles involve remote work and customer interaction, technical support is more specialized in resolving technical problems.

How does a Remote Customer Support Specialist typically collaborate with team members and supervisors while working from home?

Remote Customer Support Specialists often collaborate with their team through digital communication tools such as chat platforms, email, and video calls. Regular team meetings and one-on-one check-ins with supervisors are standard to discuss updates, share feedback, and align on customer issues. Specialists may also participate in virtual training sessions and knowledge-sharing forums to stay updated on product changes and best practices. This collaborative approach helps ensure consistent service quality and provides ample opportunity for peer support and professional development.
What are the most commonly searched types of Customer Support Specialist jobs in Decatur, GA? The most popular types of Customer Support Specialist jobs in Decatur, GA are:
What are popular job titles related to Remote Customer Support Specialist jobs in Decatur, GA? For Remote Customer Support Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Specialist jobs in Decatur, GA look for? The top searched job categories for Remote Customer Support Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Customer Support Specialist jobs? Cities near Decatur, GA with the most Remote Customer Support Specialist job openings:
Remote Customer Support Specialist jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Roswell, GA • Remote

$14.25 - $19/hr

Contractor

Posted 2 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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