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Remote Customer Service Insurance Jobs in Decatur, GA

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Decatur, GA

Remote Customer Service Insurance information

See Decatur, GA salary details

$25.4K

$47.3K

$71.3K

How much do remote customer service insurance jobs pay per year?

As of Jun 17, 2026, the average yearly pay for remote customer service insurance in Decatur, GA is $47,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $53,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Insurance representative, and why are they important?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service representatives in the insurance industry, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a Remote Customer Service Insurance Representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Decatur, GA? For Remote Customer Service Insurance jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Insurance jobs in Decatur, GA look for? The top searched job categories for Remote Customer Service Insurance jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Customer Service Insurance jobs? Cities near Decatur, GA with the most Remote Customer Service Insurance job openings:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Decatur, GA as of June 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,263 per year, or $22.7 per hour.

Customer Service -Remote - Insurance Sales

The Corham Agency | Financial Advisory

Atlanta, GA • Remote

Other

Posted 11 days ago

Job description

About Us: The Corham Agency is a growing life, health, and financial services agency committed to educating and empowering individuals and families to make confident decisions about their financial protection. We lead with integrity, service, and education—never pressure.

Role overview: We are seeking motivated, client-focused professionals for a remote Customer Service & Insurance Sales role. This 100% commission-based position combines consultative sales with ongoing client support. It is ideal for self-driven individuals who value flexibility, income potential, and meaningful client relationships.

Key responsibilities:

  • Consult with prospects and clients to assess life, health, and financial protection needs.
  • Explain insurance and financial product options clearly, ethically, and with a client-first approach.
  • Present customized solutions, including life and health insurance, and related financial products.
  • Assist clients with applications, onboarding, policy servicing, and renewals.
  • Maintain long-term client relationships through proactive follow-ups and regular outreach.
  • Respond to client inquiries via phone, email, and virtual meetings in a timely manner.
  • Document client interactions and manage follow-ups using CRM systems.
  • Stay current on product offerings, underwriting guidelines, and relevant industry updates.
  • Collaborate with agency leadership and support teams to meet individual and team performance goals.

Requirements:

  • Strong verbal and written communication skills and professional interpersonal demeanor.
  • Customer service, sales, call center, or client support experience; insurance or financial services experience preferred.
  • Self-motivated and able to work independently in a remote environment.
  • Coachable attitude with a willingness to learn sales, service, and compliance processes.
  • Organizational skills and attention to detail; ability to manage multiple client relationships.
  • Reliable internet connection and phone access for remote work.

Preferred qualifications:

  • Existing life or health insurance license(s) or willingness to obtain licenses as required.
  • Proven track record of meeting sales or service targets in a commission-based role.

What we offer:

  • Fully remote work with a flexible schedule.
  • 100% commission compensation structure with strong income potential tied to performance.
  • Supportive agency leadership and collaborative team environment.
  • Opportunities for professional growth through ongoing training and mentorship.
  • Purpose-driven work helping clients protect their financial well-being.