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Remote Customer Support Representative Jobs in Raleigh, NC

InsuraTec

Sales Representative (Remote)

Clayton, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

... customer satisfaction. The Product Support Analyst will be an asset to the brand and must represent ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:

Abrigo

Support Analyst

Raleigh, NC · On-site +1

... customer satisfaction. The Product Support Analyst will be an asset to the brand and must represent ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:

Sageworks

Support Analyst

Raleigh, NC · On-site +1

... customer satisfaction. The Product Support Analyst will be an asset to the brand and must represent ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Raleigh, NC

Remote Customer Support Representative information

See Raleigh, NC salary details

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How much do remote customer support representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer support representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the most commonly searched types of Customer Support Representative jobs in Raleigh, NC? The most popular types of Customer Support Representative jobs in Raleigh, NC are:
What are popular job titles related to Remote Customer Support Representative jobs in Raleigh, NC? For Remote Customer Support Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Support Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Support Representative jobs? Cities near Raleigh, NC with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Sales Representative (Remote)

InsuraTec

Clayton, NC • Remote

Full-time

Re-posted 24 days ago

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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