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Remote Customer Support Representative Jobs in Raleigh, NC

Remote- Customer Experience Service

Raleigh, NC ยท Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Flexible PTO and remote-first work environment * Professional development and leadership training

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Flexible PTO and remote-first work environment * Professional development and leadership training

Remote Customer Service Agent

Durham, NC ยท Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Apex, NC ยท Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Chapel Hill, NC ยท Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Wake Forest, NC ยท Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Cary, NC ยท Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Raleigh, NC ยท Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Showing results 21-40

Remote Customer Support Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do remote customer support representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer support representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the most commonly searched types of Customer Support Representative jobs in Raleigh, NC? The most popular types of Customer Support Representative jobs in Raleigh, NC are:
What are popular job titles related to Remote Customer Support Representative jobs in Raleigh, NC? For Remote Customer Support Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Support Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Support Representative jobs? Cities near Raleigh, NC with the most Remote Customer Support Representative job openings:
Infographic showing various Remote Customer Support Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote- Customer Experience Service

Nexora Talent

Raleigh, NC โ€ข Remote

$15.50 - $21.25/hr

Part-time

Re-posted 16 days ago


Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
โ€ข Respond to customer inquiries via email, phone, and messaging platforms.
โ€ข Assist clients with updates, scheduling adjustments, and general service questions.
โ€ข Provide accurate information regarding processes, timelines, and requirements.
โ€ข Coordinate and confirm service details and client arrangements.
โ€ข Maintain organized records and documentation of client interactions.
โ€ข Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
โ€ข Remote position with flexible scheduling options.
โ€ข Structured onboarding and training provided.
โ€ข Supportive team environment with ongoing guidance.
โ€ข Opportunities for growth based on performance.

Qualifications
โ€ข Strong written and verbal communication skills.
โ€ข Customer service experience preferred but not required.
โ€ข High level of organization and attention to detail.
โ€ข Ability to multitask and manage time effectively.
โ€ข Comfortable using online tools and communication platforms.
โ€ข Interest in coordination, planning, or client support services.