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Remote Customer Support Engineer Jobs in Springfield, OR

City of Eugene

Structural Plans Examiner

Eugene, OR · On-site +1

$95K - $129K/yr

... with architects, engineers, builders and fellow plan review colleagues to support safe and ... remote work should business need allow. Must reside in the State of Oregon and be able to report ...

micro1 AI

Physics Modeling Expert - Remote

Eugene, OR · Remote

$80 - $140/hr

... customer project. In this role, you'll apply your expertise to help train next-generation AI ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

Lane County, OR

Plans Examiner, Senior

OR · On-site +1

$41.73 - $55.74/hr

Customer Service Center, OR Job Type: Regular Remote Employment: Flexible/Hybrid Job Number ... Supporting consistent, accurate, and timely plan-review practices. * Contributing to the ...

Efi global

Fire Investigator

Eugene, OR · On-site +1

... to customers that caring counts. Each of our more than 700 professional engineers, fire ... WA area to support complex origin and cause investigations in a fulltime, remote role . This ...

Screw Products Inc.

Be Seen First

Outside Sales Reps

Eugene, OR · Remote

$35K - $100K/yr

... technical engineers. What You Will Do * Manage and develop SPI product sales throughout Oregon ... Visit existing and prospective customers regularly and maintain a high level of market activity

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Springfield, OR

Remote Customer Support Engineer information

See Springfield, OR salary details

$40.4K

$81.3K

$112.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer support engineer in Springfield, OR is $81,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $93,200.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Springfield, OR?

For Remote Customer Support Engineer jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Springfield, OR look for?

The top searched job categories for Remote Customer Support Engineer jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote Customer Support Engineer jobs?

Cities near Springfield, OR with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,321 per year, or $39.1 per hour.

Medical Microbiology Consultant - Remote

micro1 AI

Eugene, OR • Remote

$70 - $90/hr

Part-time

Posted 21 days ago

Job description

Role Title: Microbiologist


Role Type: Contractor


Location: Remote


micro1 is engaging Microbiologists to contribute their scientific expertise to a unique customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Key Responsibilities:

  1. Investigate and analyze the development, morphology, and behavior of microscopic organisms including bacteria, fungi, and algae.
  2. Contribute to the study of the relationship between microorganisms and disease, supporting projects involving medical microbiology.
  3. Assess the impact of antibiotics and other agents on microbial populations, providing insights for AI model accuracy.
  4. Document experimental findings and processes with a focus on clarity for AI training data.
  5. Collaborate with interdisciplinary teams to ensure scientific rigor and data integrity in AI development.
  6. Provide written and verbal expertise on microbiological phenomena and their relevance to real-world and computational contexts.
  7. Utilize rubrics and established evaluation criteria to assess data quality and support AI training workflows.


Required Skills and Qualifications:

  1. Bachelor’s degree or higher in Biology, Microbiology, Chemistry, or a related field.
  2. Extensive knowledge of bacterial, fungal, and algal systems.
  3. Demonstrated expertise in investigating microbial structure and physiology.
  4. Strong written and verbal communication skills for technical and interdisciplinary collaboration.
  5. Ability to document processes and findings clearly for integration into AI systems.
  6. Comfort working independently in a fully remote, digital-first environment.
  7. Attention to detail and commitment to scientific accuracy.


Preferred Qualifications:

  1. Prior experience developing or applying rubrics in scientific or educational contexts.
  2. Experience with AI, machine learning, or annotation projects related to biology or microbiology.
  3. Advanced degree (Master’s or PhD) in a relevant field.

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