Remote Customer Support Engineer Jobs in Bellingham, WA

Do you want to build an impactful career to change the world for the better? 

Geosyntec has an exciting opportunity for a Marketing and Proposal Specialist to join our team, with the option to work from one of our Seattle, WA, Bainbridge Island, WA, Olympia, WA, Bellingham, WA, Colorado Springs, CO, Greenwood Village, CO or Lakewood, CO offices. The opportunity to work remotely from your home-office may be available at the discretion of the Company. The successful candidate will be responsible for developing compliant, comprehensive, and persuasive submittals-including proposals and opportunity-specific statements of qualifications (SOQs)-in support of the North America West Region. Key responsibilities include managing, scheduling, editing, and producing proposals, SOQs, project descriptions, resumes, and other marketing collateral in accordance with Geosyntec's policies, relevant government regulations, and copyright laws. This role requires significant initiative and independent judgment. Experience preparing public agency proposals and coordinating large, multidisciplinary subconsultant teams is highly valued.

This position allows for remote, hybrid, or in-office work, with preference for candidates in the Pacific time or Mountain time zones who can occasionally travel for on-site collaboration. Flexibility is essential, as occasional overtime, including evenings and weekends, may be required to fulfill job responsibilities.

Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.

We invest in our people.  Each employee is unique, and your career at Geosyntec will be too.  We offer competitive pay and benefits, as well as well-being programs, to support you and your family.

To Learn More Visit: http://www.geosyntec.com/careers/.

Proposal Coordination & Development

• Coordinate all aspects of proposal and SOQ preparation, including schedule tracking, team communications, and final production;
• Execute assigned proposal tasks with accuracy and minimal oversight;
• Lead the development and formatting of proposal content, ensuring compliance, clarity, and strong alignment with client needs and win themes;
• Maintain pursuit schedules and proactively communicate status updates, task reminders, and deadlines to technical and marketing teams;
• Support proposal kickoff and strategy meetings; prepare summary communications following check-ins;
• Assemble, organize, and archive proposal materials, including resumes, bios, project descriptions, and boilerplate text;
• Update and maintain proposal logs with status and outcomes; follow up on award results and capture debriefs when available;
• Prepare client-facing materials such as presentations, graphics, and supporting documentation;
• Coordinate with technical teams and consultants to collect and organize pursuit content across shared platforms (SharePoint, OneDrive, Teams, etc.);
• Maintain and manage procurement portals (e.g., PlanetBids, Ariba), including solicitation tracking, categorization, and email monitoring; and
• Ensure timely and accurate proposal submission, supporting both digital and print production as needed.

Content Development & Maintenance

• Draft content such as cover letters, executive summaries, project descriptions, and resumes with a focus on clarity, accuracy, and impact.
• Assist in preparing storyboards and early graphics planning for proposals and marketing materials; coordinate graphics support requests in a timely manner.
• Create first drafts of internal and external announcements; route for review and implement edits as directed.
• Collaborate with marketing teams and subject matter experts to update and develop new content, including brochures, flyers, and campaign materials.
• Maintain and organize content libraries (resumes, project sheets, proposal templates, visuals, etc.), ensuring accuracy and accessibility for future pursuits.
• Coordinate resume and project updates from practitioners, including new hires.
• Archive proposals after submission, saving out PDs, resumes, bios, etc., to appropriate folders.
• Maintain systems to extract, categorize, and retrieve information related to clients, consultants, personnel, projects, prior proposals, boilerplate, and visuals, and mailing lists.
• Contribute to internal campaigns or newsletters by drafting and editing content as requested. 

Marketing Campaigns & Research

• Support the coordination and execution of targeted marketing campaigns, including planning, materials creation, analytics review, and follow-up.
• Conduct research on clients, competitors, and markets to support pre-positioning and pursuit strategies.
• Assist in preparing award submittals, presentations, and special initiatives that promote brand awareness or market positioning. 

Collaboration & Support

• Build strong working relationships with technical teams and marketing peers.
• Support collaboration across disciplines, offices, and with corporate marketing, High Growth Area partners, and Market, Practice & Client Development.
• Assist with proofreading, editing, and layout tasks for internal and external communications.
• Participate in special projects and other assignments as needed to support marketing and business development priorities.

• A Bachelor's degree in Marketing, Communications, Journalism, Business, or a related discipline and at least four (4) years of progressive professional experience in the AEC industry (Architecture, Engineering, Construction), an Associate's degree and 6 years of experience or at least eight (8) years of directly related experience is required or any equivalent combination of experience and training that provides the knowledge, skills and abilities to perform the responsibilities of the position. (required)
• Progressive professional experience performing increasingly complex and varied project assignments in leading proposal teams. (required)
• Working knowledge of Microsoft Office programs (Excel, Outlook, PowerPoint, Word) and Adobe InDesign experience. (required)
• Ability to manage multiple deadlines and possess exceptional planning, organizational, writing, and formatting skills. (required)
• Proficiency in comprehending, evaluating, and interpreting various marketing, technical, and business documents. (required)
• Proficient in crafting marketing materials and correspondence that are articulate, well-structured, effectively convey the intended message, and enhance brand recognition. (required)
• Ability to create effective presentations and respond to inquiries from internal and external clients. (required)
• Ability to write in a marketing and/or journalistic manner. (required)
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. (required)
• Excellent organizational, time management, and prioritization skills. (required)
• Ability to adapt to different communication styles and thrive in a client deadline-driven work environment. (required)
• Conscientious and flexible, with a strong work ethic and team player attitude. (required)

This opportunity will be posted for at least five days. Below are the potential compensation ranges that we in good faith believe are applicable for this role at the time of this posting and are only applicable for jobs to be performed in the specified location(s) below. The typical base salary range for this position is just one component of Geosyntec's total compensation package for employees. Actual compensation will be determined based on education, experience, skill set and location.

• Minimum: $35.03 /hour / Maximum: $38.54/hour or Minimum Salary: $80,168/year / Maximum Salary: $109,315/year (Bellingham, WA, Olympia, WA)

• Minimum Salary: $72,875/year / Maximum Salary: $109,315/year (Colorado Springs, CO, Greenwood Village, CO, Lakewood, CO)
• Minimum: $36.70 /hour / Maximum: $38.54/hour or Minimum Salary: $80,168/year / Maximum Salary: $114,520/year (Bainbridge Island, WA, Seattle, WA)

We offer a comprehensive benefits package to all eligible employees including, 9 paid holidays, 2 floating holidays, a minimum of 8 sick days, and a minimum of 11 vacation days per year, in line with state or federal requirements. Employees (and their families) are offered medical, dental, vision, life, and disability insurance, 401(k), a variety of leaves of absences and other benefits to eligible employees.

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