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Remote Customer Support Engineer Jobs in Appleton, WI

micro1 AI

Senior Counsel - Remote

Green Bay, WI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Legal Content Reviewer - Remote

Green Bay, WI · Remote

$140 - $350/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Legal Consultant - Remote

Green Bay, WI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

Ecolab

Sr Project Sales Accelerator

Green Bay, WI · Remote

$107K - $161K/yr

Bachelor's degree * 6 years of project management engineering experience within a customer-facing ... Support link in the footer of each page of our career website.

GE HealthCare

Biomed Technician 1 - Appleton, WI

Appleton, WI · On-site +1

$24.75 - $32.75/hr

To provide onsite customer support, candidate needs to be willing to work in the Appleton WI area ... Qualifications: * Associate's or Bachelor's degree in Electrical Engineering, Biomedical ...

Eaton

District Sales Engineer

Appleton, WI · On-site +1

$123K - $181K/yr

... end customers; maintains contact with management of key accounts located within the assigned ... support of long and short-term sales objectives; collect and supply information to enable ...

1 point system

Senior OTM Developer

Green Bay, WI · Remote

Job Title Senior OTM Developer Location Remote Description : OTM (Oracle Transportation Management ... support. Required Technologies/Must haves: * 8-10+ years of experience working on OTM * Great ...

Bellin

IT Security Engineer

Green Bay, WI · On-site +1

Remote elidgble, must reside in WI, MI, MN, or IA FTE Status: Full-Time 1.0 FTE (40 hours/week ... support when seeking opportunities for growth. * Self-Care Culture: Encourages self-care and ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Appleton, WI

Remote Customer Support Engineer information

See Appleton, WI salary details

$38.1K

$76.7K

$105.9K

How much do remote customer support engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote customer support engineer in Appleton, WI is $76,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $87,800.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Appleton, WI? For Remote Customer Support Engineer jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Appleton, WI look for? The top searched job categories for Remote Customer Support Engineer jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Customer Support Engineer jobs? Cities near Appleton, WI with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you

Senior Water Resources Engineer/Project Manager

GEI Consultants

Appleton, WI • On-site, Remote

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

GEI Consultants rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

272nd of 441 rated engineering

Job description

Description

Your role at GEI. 
 
GEI’s Water Resources practice is growing and we are seeking an experienced Water Resources/Stream Restoration Engineer to join our Central Region (in office or fully remote).  Our team is made up of leaders in the dam removal and river restoration practice and looking to expand in Minnesota and Wisconsin.  Candidate will be part of a connected team of GEI water resources professionals across the country.  This individual will contribute to planning and implementation of water resource projects, serving as a project manager, technical lead and mentor. Candidate will help to drive business development by fostering strong client relationships and participation in professional organizations.
 
Essential Responsibilities & Duties 
  • Manage small to large projects within technical specialty.  Potential projects include, dam removals, river restoration, watershed management planning, stormwater management planning and design.
  • Develop hydrologic and hydraulic models for a range of projects such as, feasibility studies, design of river restoration, water control structures, flood control studies, and watershed analysis and planning.
  • Oversee and lead technical studies, design development, and development of construction drawings, technical specifications, bid documents and project schedules.
  • Prepare detailed written memoranda and reports on technical assignments and present technical information to peers and clients;
  • Lead development of proposals to provide professional services and strive to develop new business in areas of specialty.  Candidate will interface with client to understand and deliver on project needs.
  • Maintain technical excellence, actively participate in professional organizations, and mentor junior staff.
  • The candidate may be expected to act as the Engineer of Record on projects.
  • Travel to project sites and other offices as required, including overnight travel.
  • Grant writing and/or administration. Experience either with writing or administering state and local grants is a plus.
  • Working knowledge of State, Federal and Local regulatory and permitting requirements. 
Minimum Qualifications 
  • Minimum of 15 years of professional experience demonstrating skills mentioned above;
  • B.S. Degree in Civil Engineering or Water Resources related field, M.S. considered a plus.
  • Registered Professional Engineer.
  • Ability to work in a team environment and meet deadlines.
  • Possess a valid driver’s license.
  • Must have excellent written and oral communication skills and be able to work well alone and in a team atmosphere.
  • Ability to travel on temporary work assignments. 
We are GEI. 
 
Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.  
 
We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.  
 
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.
 
Employee-owned. Employee-focused.  
 
As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more.  Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.
 
GEI’s Total Rewards Package Includes 
  • Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
  • Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
  • Well-Being Program and Paid Parental Leave
  • Commuter Benefits
  • Hybrid Work Schedules and Cell Phone Stipends
  • GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
  • Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
  • Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
  • Paid Holidays and Generous Paid Time Off Program
  • Rewards and Recognition
  • GEI-Funded Profit Sharing and 401(k)
  • Opportunity to be an Owner and Shareholder (Learn more here)
  • A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
  • And More…
PHYSICAL REQUIREMENTS 
WORK ENVIRONMENT  
  
  
  
Functional Demands:    
 
 
 
 
Sedentary
X 
Light
 
Medium
Other
 
 
Activity Level Throughout Workday (check one per row) 
Physical Activity Requirements
Occasional
(0-35% of day)
Frequent
(33-66% of day)
Continuous
(67-100% of day)
Not Applicable
Sitting
 
 
X 
 
Standing
X 
 
 
 
Walking
X 
 
 
 
Climbing
 
 
 
X 
Lifting (floor to waist level) (in pounds)
 
 
 
X 
Lifting (waist level and above) (in pounds)
 
 
 
X 
Carrying objects
 
 
 
X 
Push/pull
 
 
 
X 
Twisting
 
 
 
X 
Bending
X 
 
 
 
Reaching forward
X 
 
 
 
Reaching overhead
 
 
 
X 
Squat/kneel/crawl
 
 
 
X 
Wrist position deviation
X 
 
 
 
Pinching/fine motor skills
X 
 
 
 
Keyboard use/repetitive motion
 
 
X 
 
Taste or smell (taste=never)
 
 
 
X 
Talk or hear
 
X 
 
 
Accurate 20/40 
Very Accurate 20/20 
Not Applicable
Near Vision
 
X 
Far Vision
X 
 
 
 

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