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Remote Customer Support Engineer Jobs in Wisconsin

NV5

Remote Sensing Technician

Sheboygan Falls, WI · Remote

... Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a ... Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ...

NV5

Remote Sensing Technician

Sheboygan Falls, WI · On-site +1

... Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a ... Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ...

Esker

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

... customer operations. You'll collaborate closely with fellow support analysts, engineering, and cross-functional partners to drive timely resolution, identify root causes, and contribute to long-term ...

New

Generac

Senior Controls Engineer

Madison, WI · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Generac

Senior Controls Engineer

Sussex, WI · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Generac

Senior Controls Engineer

Milwaukee, WI · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Wisconsin

Remote Customer Support Engineer information

See Wisconsin salary details

$39.4K

$79.3K

$109.5K

How much do remote customer support engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote customer support engineer in Wisconsin is $79,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $90,800.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Wisconsin? For Remote Customer Support Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Wisconsin look for? The top searched job categories for Remote Customer Support Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Customer Support Engineer jobs? Cities in Wisconsin with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,304 per year, or $38.1 per hour.

Remote CSR Agent - Leadership Training Track

AO Globe Life

Milwaukee, WI • On-site, Remote

$100K/yr

Full-time

Re-posted 18 days ago

Job description

Empower Lives, Shape Futures, and Build Your Career - All From Home!
AO Globe Life is thrilled to offer an exciting opportunity for individuals eager to launch their careers in a supportive and flexible work environment. We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm leads, and no overhead expenses, we're here to set you up for success every step of the way.Who We Are
For over 70 years, AO Globe Life has been a trusted organization dedicated to serving working families, veterans, and labor union members. As part of AO South, you'll help enhance the lives of those who've dedicated themselves to others by providing tailored benefits programs and unparalleled support.What You'll Do
As a Remote Entry-Level Managing Agent, you will:
  • Engage with Members: Make daily phone calls to our extensive member database to understand their financial needs and provide tailored solutions.
  • Deliver Expert Guidance: Analyze members' financial situations and explain the advantages of additional benefits products with clarity and confidence.
  • Foster Relationships: Maintain consistent communication with members throughout the application process, offering updates, answering questions, and resolving issues.
  • Support Active Policyholders: Conduct policy reviews, assist with beneficiary changes, and guide members through claims processes.
  • Ensure Compliance: Adhere to all legal regulations and ethical standards in the management and sale of life insurance policies.
What We're Looking For
We're seeking individuals with the following qualifications:
  • Excellent verbal and written communication skills.
  • Proficiency in computer use and relevant software applications.
  • Strong organizational and time management skills.
  • Self-motivation and attention to detail.
  • Sales experience (preferred but not required).
  • A competitive mindset with a natural sales acumen.
  • Exceptional problem-solving skills and critical thinking abilities.
  • Ability to work independently and as part of a team.
  • Receptive to feedback and eager to grow through coaching.
Why Join Us?
We believe in rewarding talent and hard work. Here's what we offer:
  • Unlimited Earning Potential: Achieve over $100K annually through uncapped commissions.
  • Flexibility: Work remotely with a schedule that works for you.
  • Warm Leads: Skip cold calling-our database provides qualified leads.
  • No Overhead Expenses: Focus on your success without added costs.
  • Incentives: Earn performance-based bonuses and awards.
  • Union Membership: Enjoy the benefits and support of OPEIU Local 277.
Make an Impact, Build Your Career
Joining AO Globe Life isn't just a job-it's a chance to build a career that matters. You'll be part of a team that values integrity, compassion, and excellence while making a meaningful difference in the lives of veterans, labor union members, and their families.
Please Note:
  • This position is open to U.S. residents and citizens only. You must be physically located and legally authorized to work in the United States.

Ready to get started? Apply today and take the first step toward a rewarding and impactful career!

Apply