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Remote Customer Support Engineer Jobs in Vermont

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

TEKsystems

Customer Care Representative

Rutland, VT · Remote

$20 - $21/hr

... supported and valued. * Engages in active listening with customers, confirming or clarifying ... remote position. Application Deadline This position is anticipated to close on Aug 13, 2026. About ...

Revvity

Sr. Tax Manager (REMOTE)

Montpelier, VT · On-site +1

$134K - $167K/yr

Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help ... Support cross-functional tax planning initiatives, including transaction structuring, supply chain ...

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Showing results 41-60

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Vermont

Remote Customer Support Engineer information

See Vermont salary details

$41.5K

$83.5K

$115.4K

How much do remote customer support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer support engineer in Vermont is $83,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $95,700.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Vermont? For Remote Customer Support Engineer jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Vermont look for? The top searched job categories for Remote Customer Support Engineer jobs in Vermont are:
What cities in Vermont are hiring for Remote Customer Support Engineer jobs? Cities in Vermont with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you

Benefits Coordinator (Fully Remote)

McQuade Organization

Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.

-Serve as a primary point of contact for clients regarding their employee benefits -Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way -Recommend solutions tailored to clients’ needs and help them make informed decisions -Host virtual meetings to review benefits, plan updates, and enhancements -Build strong client relationships and identify opportunities to expand the services they use -Provide responsive support to ensure a smooth and positive client experience -Collaborate with internal teams to ensure accurate information and timely responses - Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans. - Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals. - Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits offerings, company processes, and industry trends

-Strong communication and presentation skills—you can explain complex information clearly -Comfortable speaking with clients via phone and video (Zoom) -Organized and detail-oriented, able to manage multiple client needs -Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting -Positive attitude and willingness to learn

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