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Remote Customer Support Engineer Jobs in Vermont

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

Senior Controls Engineer

Barre, VT · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Senior Controls Engineer

Bradford, VT · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

... supports massive customer growth without proportional increases in technical debt. Crucially, this ... Remote Leadership Excellence: Lead and foster a high-performance, geographically distributed remote ...

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Showing results 1-20

Remote Customer Support Engineer information

See Vermont salary details

$41.5K

$83.5K

$115.4K

How much do remote customer support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer support engineer in Vermont is $83,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $95,700.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Vermont? For Remote Customer Support Engineer jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Vermont look for? The top searched job categories for Remote Customer Support Engineer jobs in Vermont are:
What cities in Vermont are hiring for Remote Customer Support Engineer jobs? Cities in Vermont with the most Remote Customer Support Engineer job openings:

Remote Customer Enrollment Specialist

McQuade Organization

Remote

Full-time

Posted 24 days ago


Job description

-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.