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Remote Customer Support Engineer Jobs in Burlington, VT

Agilent

Channel Assist Engineer

Winooski, VT · Remote

$50.62 - $94.90/hr

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service ...

ABB

Utility Sales Support

Burlington, VT · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... engineering, business or related field preferred * Minimum 3 years of technical customer support ...

ABB

Protection and Control Engineer

Burlington, VT · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

EDR Technology

Be Seen First

Cloud Storage Engineer (Remote)

Burlington, VT · Remote

$67K - $75K/yr

Key Responsibilities * Design, architect, implement, and support enterprise NetApp storage ... We are a customer oriented company and our mission is - getting the job done quickly, and getting ...

ABB

VFD Support Specialist II

Burlington, VT · Remote

Hybrid #LI-Hybrid in New Berlin, WI / Remote in the United States. #LI-Remote Your role and ... customers with drive programming, parameter configuration, communication, and integration with ...

New

ABB

Senior Project Engineer

Burlington, VT · Remote

$101K - $132K/yr

The work model for the role is: remote #LI-remote This role is contributing to the Electrification ... Support audits, customer visits, and quality reviews. * Mentor quality teams and promote a customer ...

ABB

Senior Project Engineer

Burlington, VT · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... witness tests (FWT), and FAT support with customers to ensure compliance with project ...

ABB

VFD Technical Support Specialist

Burlington, VT · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... customers with drive programming, parameter configuration, communication, and integration with ...

ABB

Commercial Proposal Engineer

Burlington, VT · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Fluency

Vice President of Engineering

Burlington, VT · Remote

$172K - $220K/yr

... supports massive customer growth without proportional increases in technical debt. Crucially, this ... Remote Leadership Excellence: Lead and foster a high-performance, geographically distributed remote ...

JVInternational

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SALES DIRECTOR NORTH AMERICA REMOTE

Burlington, VT · Remote

$110K - $130K/yr

JVI-soles by MICHELIN (Licensing), JVI-Engineering (Consulting & Design), and JVI-Repair (Sole ... support, customer relationship management, project execution). Reference base salary approximately ...

ABB

Strategic Segment Proposal Engineer

Burlington, VT · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Burlington, VT

Remote Customer Support Engineer information

See Burlington, VT salary details

$39.2K

$78.9K

$108.9K

How much do remote customer support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote customer support engineer in Burlington, VT is $78,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $90,400.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Burlington, VT?

For Remote Customer Support Engineer jobs in Burlington, VT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Burlington, VT look for?

The top searched job categories for Remote Customer Support Engineer jobs in Burlington, VT are:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Burlington, VT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,877 per year, or $37.9 per hour.

Remote Customer Service Representative

Shelburne, VT • Remote

Adecco
Recruiting and Staffing Services • 10K+ employees
Learn more about Adeccoexternal

$19.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Customer Service Representative (Remote – USA)

Employer: Adecco
Employment Type: Full-Time
Location: Fully Remote (United States Only)
Pay Rate: $19.23 per hour

Position Overview

Adecco is hiring a detail-oriented and technically proficient Customer Service Representative for a full-time, fully remote opportunity. This role involves processing, reviewing, auditing, and verifying information using proprietary software systems while ensuring accuracy and compliance with established procedures.

The ideal candidate will possess strong data entry, computer, Excel, and Microsoft Office skills, along with exceptional attention to detail and experience reviewing information for accuracy. Candidates must be comfortable working independently, managing large amounts of data, and ensuring work is completed accurately and efficiently.

Please Note: Candidates selected for consideration will be required to complete a KPH (Keystrokes Per Hour) Data Entry Assessment. Only candidates whose resumes clearly demonstrate the required skills and experience will be considered for submission.

Schedule & Training
  • Standard Hours: 8:30 AM - 5:00 PM Eastern Time
  • Rotational Shift: Following successful completion of a 90-day probationary period, employees will rotate into a later shift of 9:30 AM - 6:00 PM Eastern Time
  • Training: Conducted remotely; comprehensive training provided on proprietary software systems
Equipment
  • Company-provided computer and telephone equipment
Key Responsibilities
  • Process and verify information with a high degree of accuracy
  • Retrieve, analyze, review, and validate data and documentation
  • Audit records to ensure accuracy and compliance
  • Utilize proprietary software systems to complete updates and transactions
  • Enter and maintain accurate customer and account information
  • Maintain detailed records and supporting documentation
  • Communicate updates, discrepancies, and findings to appropriate internal departments
  • Provide prompt, accurate, and professional customer support
  • Ensure all work is completed with exceptional attention to detail
Required Skills & Qualifications
  • Previous data entry experience required
  • Strong computer proficiency with the ability to quickly learn new systems
  • Experience using Microsoft Office Suite, including Excel
  • Excellent attention to detail and accuracy
  • Prior auditing, quality review, or document verification experience preferred
  • Strong organizational and time-management skills
  • Ability to work independently in a fully remote environment
  • Strong written and verbal communication skills
  • Ability to multitask and meet deadlines in a fast-paced setting
Important Candidate Requirements

Adecco is specifically seeking candidates with:

  • Data entry experience
  • Strong computer skills
  • Microsoft Office proficiency
  • Excel experience
  • Exceptional attention to detail
  • Audit, quality review, or verification experience

Candidates must successfully complete a KPH Data Entry Assessment before being considered for submission.


Pay Details: $19.23 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.