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Remote Customer Support Engineer Jobs in Burlington, VT

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Act as the voice of the customer, providing valuable insights to internal teams. * Contribute to ... Employee wellness programs and mental health support * Remote work flexibility and home office ...

Showing results 21-40

Remote Customer Support Engineer information

See Burlington, VT salary details

$39.2K

$78.9K

$108.9K

How much do remote customer support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer support engineer in Burlington, VT is $78,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $90,400.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Burlington, VT? For Remote Customer Support Engineer jobs in Burlington, VT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Burlington, VT look for? The top searched job categories for Remote Customer Support Engineer jobs in Burlington, VT are:
Infographic showing various Remote Customer Support Engineer job openings in Burlington, VT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,877 per year, or $37.9 per hour.

Hiring Remote Insurance Brokers

The Edelson Agency

Burlington, VT • Remote

$70K - $90K/yr

Full-time

Re-posted 15 days ago


Job description

Insurance Broker

We are Seeking a motivated Insurance Broker to help clients find the right insurance coverage. Responsibilities include assessing client needs, recommending policies, managing applications, and providing ongoing support with claims and renewals. Affordable and detailed Leads. There is NO cold calling!! Ongoing in depth Training included.

Skills: Strong sales, customer service, and organizational abilities. Keeping a positive attitude and sincerity for clients needs.

Schedule: Remote work with flexible hours. Tailored to YOUR schedule

Join The Edelson Agency and build a rewarding career in insurance!

Apply now!