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Remote Communication Jobs in Burlington, VT (NOW HIRING)

Channel Assist Engineer

Winooski, VT · Remote

$50.62 - $94.90/hr

Demonstrated good remote communication skills * Demonstrated good situational leadership * Strong verbal and written communication skills with the ability to interface with internal and external ...

New

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

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Remote Communication information

See Burlington, VT salary details

$26.1K

$31.6K

How much do remote communication jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote communication in Burlington, VT is $31,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,600.00 and $29,100.00 per year, depending on experience, location, and employer.

What is a remote communication specialist?

A Remote Communication Specialist is a professional who manages and facilitates communication between team members, clients, or stakeholders who are working from different locations. They use digital tools and platforms such as email, video conferencing, instant messaging, and project management software to ensure clear and effective information exchange. Their role is essential in helping remote teams stay connected, collaborate efficiently, and overcome the challenges of working outside a traditional office environment.

What are the key skills and qualifications needed to thrive in a remote communication role?

To thrive in a Remote Communication role, you need excellent written and verbal communication skills, digital literacy, and often a background in communications or related fields. Familiarity with collaboration platforms like Slack, Microsoft Teams, Zoom, and project management tools is typically required. Strong organizational skills, self-motivation, and proactive problem-solving are crucial soft skills for standing out in this position. These competencies ensure clear, efficient information exchange and productive teamwork across distributed environments.

What are some effective strategies for successful collaboration within a remote communication team?

Collaboration in a remote communication team often relies on clear protocols and the use of digital tools such as Slack, Zoom, or project management platforms. Establishing regular check-ins, setting clear expectations, and maintaining transparent documentation help ensure everyone stays aligned despite physical distance. Many teams also use shared drives and real-time editing tools to streamline workflows and minimize misunderstandings. Cultivating a culture of open feedback and proactive communication is essential to overcome the challenges of working apart and to maintain strong team cohesion.

What is the difference between Remote Communication vs Customer Service Representative?

AspectRemote CommunicationCustomer Service Representative
Required CredentialsCommunication skills, tech proficiencyCommunication skills, sometimes certifications
Work EnvironmentHome or remote locations, digital toolsCall centers, offices, or remote setups
Industry UsageMarketing, sales, tech supportRetail, telecom, service industries
Common Search/ComparisonYesYes

Remote Communication involves managing digital interactions across various platforms, focusing on effective online engagement. Customer Service Representatives primarily handle customer inquiries via phone, chat, or email. While both roles require strong communication skills and often work remotely, Remote Communication emphasizes broader digital interaction skills, whereas Customer Service focuses on direct customer support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Communication jobs in Burlington, VT?

The most popular types of Communication jobs in Burlington, VT are:

What are popular job titles related to Remote Communication jobs in Burlington, VT?

For Remote Communication jobs in Burlington, VT, the most frequently searched job titles are:

What cities near Burlington, VT are hiring for Remote Communication jobs?

Cities near Burlington, VT with the most Remote Communication job openings:

Infographic showing various Remote Communication job openings in Burlington, VT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $31,997 per year, or $15.4 per hour.

Channel Assist Engineer

Agilent

Winooski, VT • Remote

$50.62 - $94.90/hr

Full-time

Posted 3 days ago

New


Agilent Technologies rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

32nd of 545 rated manufacturers


Job description

Job Description

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service Providers (ASPs) and Remote Support Engineers (RSE) agents. This includes reactive actions that result in a timely and cost-effective problem resolution for customer and proactive

preventive actions, in support of Agilent's product portfolio.

Primary responsibilities include:

  • Providing remote technical support to FSEs working with BioTek (PLXB) Cell Analysis products

  • Managing PLXB escalations, which includes defining the problem, assembling the escalation team, and driving the process to quick resolution for the customer

  • Knowledge management, which includes capturing key information from support interactions, creating reusable content, and publishing articles to the Internal Knowledge Base (IKB) to promote FSE and RSE self-help

Additional responsibilities may include:

  • Teaching technical training courses as a Certified Instructor (CIP)

  • Providing voice-of-the-field feedback to the product line

  • Visiting customer sites to help resolve issues when required

We are looking someone who is:

  • Experienced in customer support or operation of BioTek (PLXB) systems

  • Interested in assisting others with technical problems

  • Self-motivated and team oriented

  • Customer-focused and capable of maintaining customer focus throughout the support interaction

Qualifications
  • Bachelor's or master's degree or equivalent

  • 8+ years of relevant experience supporting and/or using BioTek Cell Analysis products

  • Ability to operate within an interrupt-driven environment

  • A customer-first attitude

  • Demonstrated good remote communication skills

  • Demonstrated good situational leadership

  • Strong verbal and written communication skills with the ability to interface with internal and external customers and cross-functional global teams

  • Ability to travel up to 25% (customers visits, training, meetings, etc.)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 2, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $50.62 - $94.90/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

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