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Remote Customer Support Engineer Jobs in Vermont

Fluency

Vice President of Engineering

Burlington, VT · Remote

$172K - $197K/yr

... supports massive customer growth without proportional increases in technical debt. Crucially, this ... Remote Leadership Excellence: Lead and foster a high-performance, geographically distributed remote ...

MasTec Industrial

Engineer, E&I

Essex, VT · On-site +1

$140K - $180K/yr

We support utilities, developers, and municipalities with EPC services and project development ... Remote Appcast (For Export): #appred

Intuit

Post Sales Solutions Engineer

Montpelier, VT · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

Intuit

Post Sales Solutions Engineer

Montpelier, VT · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Vermont

Remote Customer Support Engineer information

See Vermont salary details

$41.5K

$83.5K

$115.4K

How much do remote customer support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer support engineer in Vermont is $83,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $95,700.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Vermont? For Remote Customer Support Engineer jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Vermont look for? The top searched job categories for Remote Customer Support Engineer jobs in Vermont are:
What cities in Vermont are hiring for Remote Customer Support Engineer jobs? Cities in Vermont with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you

React.js / Svelte Engineer - Remote Job

EnthuZiastic

Burlington, VT • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About Us

Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors.

Job Description

This is a remote position.

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities:

  • Developing new user-facing features using React.js

  • Building reusable components and front-end libraries for future use

  • Translating designs and wireframes into high quality code

  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Our Tech Stack:

  • Svelte.js

  • React.js

  • Jest.js (Testing)

  • Tailwind

  • Typescript

  • GraphQL

  • Flutter

  • Terraform

  • Elixir / Node.js

  • AWS / Azure Cloud

Requirements

  • 2+ years of experience in React / Angular / Web Frameworks, Jest (unit testing).

  • Having GraphQL experience is a big plus.

  • Having Svelte experience is a big plus.

  • An excellent team player.

  • Constantly thinking about improving the current code, usability, user experience. Having laser focus on making the app super amazing and helping the team and company succeed.

  • Excellent communication and interpersonal skills. In the new world of work from home, we expect the ideal candidate to over-communicate.

  • Humility, collaboration, time management, and communication are as important as your technical skills.

  • Analytical thinker with exceptional problem-solving skills.

  • Excited about writing quality code, trying new technologies, and playing well with others.

  • Solid understanding of engineering and design best practices, especially as it relates to scaling high traffic and data heavy applications.

  • Previous experience with designing, building, and scaling an application to support load changes related to growth.

  • Comfortable in dealing with complexity, lots of moving pieces, coordinating with third parties, and cross-functional teams.

  • Exquisite attention to detail, ability to identify and solve edge-cases.

  • Comfortable learning new technologies and systems.

Do Not Apply If:

  • If you haven’t used Git yet.

  • You are not comfortable with startups that move fast! We’re a small group (~40) of passionate individuals who are determined to change the status quo!

Benefits

  • Opportunity to be a part of a dynamic growth focused tech startup

  • Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes

  • Opportunity to work closely with serial tech entrepreneurs from Silicon Valley

  • Fun-loving environment and caring team mates and inclusive culture of the company

Apply