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Remote Customer Success Jobs in Rochester, NH (NOW HIRING)

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What Success Looks Like (Qualifications) We are looking for an independent problem solver with a ... A remote from home work role , backed by relationship-building quarterly in-person team sessions ...

Senior Salesforce Architect

Portsmouth, NH · On-site +1

$70.25 - $87/hr

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours * Reading, United ... We set you up for success. We offer comprehensive training to all employees and place an emphasis ...

US or UK (hybrid or remote depending on location) Responsibilities: · Act as the primary ... We win with inclusion At Loftware, inclusion, diversity, and belonging are paramount to our success ...

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... This is a remote position that we are open to considering candidates in the following states: AZ ...

You'll play a key role in bringing strategy to life through marketing automation, CRM management ... People who have success in this role are not only strong writers, but also understand how content ...

With standardized systems, we deliver consistency every time • Driving success together: By ... This role is fully remote and tied to performance. If you like being measured on what you produce ...

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Remote Customer Success information

See Rochester, NH salary details

$31.8K

$81.3K

$137K

How much do remote customer success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote customer success in Rochester, NH is $81,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,900.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Rochester, NH? The most popular types of Customer Success jobs in Rochester, NH are:
What job categories do people searching Remote Customer Success jobs in Rochester, NH look for? The top searched job categories for Remote Customer Success jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Success jobs? Cities near Rochester, NH with the most Remote Customer Success job openings:
Infographic showing various Remote Customer Success job openings in Rochester, NH as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $81,296 per year, or $39.1 per hour.

Technical Training Professional

Trimble, Inc.

Portsmouth, NH • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Trimble rating

8.1

Company rating: 8.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

49th of 156 rated electronics manufacturers


Job description

Mastering the Digital Steel Fabrication Workflow: Become our Next Technical Training Specialist for Tekla PowerFab
Are you ready to empower steel fabrication professionals worldwide by helping them unlock the full potential of Trimble's industry-leading software? Join our Tekla PowerFab team to deliver engaging training sessions, solve technical installation challenges, and make a tangible impact on the future of the construction industry!
About Us:
Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.
AECO: Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company's innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn. For more information, visit: construction.trimble.com.
What Makes This Role Great:
In this role, you will be at the forefront of digital transformation within the steel fabrication industry, directly influencing how global teams optimize their operations using Tekla PowerFab. You will have the unique opportunity to serve as both an educator and a technical guide, helping diverse stakeholders bridge the gap between complex software environments and successful project execution.
Key Exciting Responsibilities:
• Spearhead interactive, high-impact Tekla PowerFab training sessions for customers through dynamic virtual platforms and hands-on, on-site environments.
• Champion client success by guiding new and existing users through critical server and local system installations, network configurations, and product interoperability setups.
• Drive ongoing technical support and engagement by proactively resolving complex, product-specific questions within the customer training queue between live learning sessions.
Essential Skills & Experience:
• You possess 2+ years of direct experience in the construction sector or actively utilizing Tekla PowerFab software.
• You have a proven track record of 2+ years delivering engaging technical presentations and training to diverse groups both in person and remotely.
• You demonstrate an exceptional ability to adapt your educational approach to various stakeholders, from IT professionals to field operations and end-users.
• You offer top-tier written, verbal, and interpersonal communication skills that successfully transcend complex technical and cultural boundaries.
Bonus Points For:
• Advanced knowledge of database setups, localized network troubleshooting, or deeper structural steel fabrication workflows.
Logistics:
Location: Hybrid/Remote options available
Travel Requirement: Up to 30% (with onsite training requiring no more than two weeks per month)
Why You'll Love Working With Us: At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
Technical Training Specialist, Tekla PowerFab, Steel Fabrication Software, Construction Technology, Implementation Consultant, Software Trainer, AECO, Trimble, Technical Support, SaaS Training
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Hiring Range
$78,400.00-$107,900.00
Pay Rate Type
Salary
Bonus Eligible?
Yes
Commission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.
Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Candidate Privacy Notices by Country
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.

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