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Remote Customer Success Jobs in Rochester, NH (NOW HIRING)

GovCIO

Service Delivery Manager

Concord, NH · Remote

$180K - $190K/yr

United States Secret Fully remote Project/Program Management Overview GovCIO is currently hiring ... our customers, which ultimately fuels the success of our company. Join us and be a part of a ...

Trimble

SQL Support Specialist

Portsmouth, NH · On-site +1

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support.

Loftware

Product Release Manager

Portsmouth, NH · On-site +1

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours). Please note : Visa ... Ensure all customer-facing and internal stakeholders are release-ready, including: * Documentation

Loftware

Product Release Manager

Portsmouth, NH · On-site +1

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours). Please note : Visa ... Ensure all customer-facing and internal stakeholders are release-ready, including: * Documentation

Alleima

Regional Sales Manager

Concord, NH · Remote

This is a remote position with approximately 50%travelrequired. Yourhunter focusedrole will involve ... diverse teams and customer groups are crucial for success in this role. You thrive as a ...

Loftware

Senior Account Executive

Portsmouth, NH · On-site +1

USA, remote Please note: Visa sponsorship is not available for this role. As a growing, successful ... With many of the most recognized global brands counted among our existing customer base within each ...

SigSauer

Inside Sales Specialist

Portsmouth, NH · Remote

... remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved ... Success depends on strong collaboration with the outside sales team. We are looking for a proactive ...

Loftware

Senior Solution Consultant

Portsmouth, NH · On-site +1

Portsmouth, New Hampshire (Hybrid), or Remote (U.S.-based candidates working EST hours) Please note ... success criteria, and guiding customer evaluation * Address technical questions about the solution ...

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All JobsRemote Customer Success JobsRemote Customer Success Jobs in Rochester, NH

Remote Customer Success information

See Rochester, NH salary details

$31.8K

$81.3K

$137K

How much do remote customer success jobs pay per year?

As of May 30, 2026, the average yearly pay for remote customer success in Rochester, NH is $81,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,900.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Rochester, NH? The most popular types of Customer Success jobs in Rochester, NH are:
What are popular job titles related to Remote Customer Success jobs in Rochester, NH? For Remote Customer Success jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Rochester, NH look for? The top searched job categories for Remote Customer Success jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Success jobs? Cities near Rochester, NH with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Rochester, NH as of May 2026, with employment types broken down into 64% Full Time, 28% Part Time, 5% Contract, and 3% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $81,296 per year, or $39.1 per hour.

Work From Home - Part-Time Client Benefits Representative

Global Elite Empire Consultants

Derry, NH • Remote

$16.25 - $22/hr

Other

Posted 15 days ago

Job description

What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything!

Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:
Converse virtually with clients, weaving financial strategies that empower.
Cultivate client bonds that stand the test of time.
Ride the crest of industry trends, fortifying your knowledge.
Work alongside a dynamic remote team, where collaboration is the heartbeat of success.

Benefits:
Work virtually, from anywhere
Comprehensive training provided
A fun, energetic, and positive team environment
Rapid career growth and advancement opportunities
Weekly pay

Responsibilities:
Calling and receiving calls from clients
Scheduling appointments with clients who request our benefits
Presenting and explaining insurance products and benefits packages virtually
Completing applications for insurance products
Attending ongoing, optional training sessions

*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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