ZipRecruiter

Log In

2

Overnight Remote Customer Success Jobs in Rochester, NH

Trimble

Enterprise Support Engineer

Portsmouth, NH · On-site +1

$109K - $135K/yr

Essential Skills & Experience * 5+ years of experience in technical support or customer success ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Trimble

Enterprise Support Engineer

Portsmouth, NH · On-site +1

$109K - $135K/yr

Essential Skills & Experience * 5+ years of experience in technical support or customer success ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Symmetry

Remote Sales

Sandown, NH · Remote

$60K - $100K/yr

Your level of success will be determined by several factors, including the amount of work you put ... customers in the geographic areas in which you choose to work.

Loftware

Principal Product Manager

Portsmouth, NH · On-site +1

$140K - $180K/yr

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours * Reading, United ... Define and track success using clear metrics (customer adoption, business impact, quality)

next page

Showing results 1-20

All JobsCustomer Success JobsOvernight Remote Customer Success JobsOvernight Remote Customer Success Jobs in Rochester, NH

Overnight Remote Customer Success information

See Rochester, NH salary details

$11

$23

$46

How much do overnight remote customer success jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for overnight remote customer success in Rochester, NH is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.71 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are some typical challenges faced by Overnight Remote Customer Success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is an Overnight Remote Customer Success job?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Customer Success professional, and why are they important?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.
What are popular job titles related to Overnight Remote Customer Success jobs in Rochester, NH? For Overnight Remote Customer Success jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Customer Success jobs in Rochester, NH look for? The top searched job categories for Overnight Remote Customer Success jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Overnight Remote Customer Success jobs? Cities near Rochester, NH with the most Overnight Remote Customer Success job openings:
Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Rochester, NH as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,297 per year, or $23.7 per hour.
Account Representative

Account Representative

American Income Life Insurance Company

Concord, NH • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

If you're ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.
AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you'll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.
Key Responsibilities
  • Conduct scheduled virtual consultations with clients via Zoom
  • Listen to client needs and guide them through available benefit options
  • Clearly explain coverage details and answer questions with professionalism
  • Assist clients through the application and onboarding process
  • Maintain accurate documentation and follow-up communication
  • Participate in team meetings, training sessions, and professional development programs
  • Collaborate with peers and mentors to continually improve service and performance
What You'll Receive
Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.
Flexible Scheduling
Structure your day in a way that supports both productivity and work-life balance.
Pre-Scheduled Client Consultations
Engage with individuals who have already requested information-no cold outreach required.
Comprehensive Training & Licensing Support
Structured onboarding, mentorship, and assistance with licensing requirements.
Weekly Compensation
Consistent weekly pay via direct deposit with additional performance-based incentives.
Recognition & Advancement Opportunities
Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.
Supportive Team Culture
Collaborate with a team that values professional development, accountability, and shared success.
Qualifications
  • Strong communication and interpersonal skills
  • Comfortable presenting information during virtual meetings
  • Organized and self-motivated while working in a remote environment
  • Able to use video conferencing platforms and digital tools confidently
  • Passion for helping individuals and families understand important financial protection options
  • Authorized to work in the United States
  • Access to a Windows-based laptop or PC with webcam and reliable internet connection
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veterans' organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.
Apply Today
If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.

Apply