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Overnight Remote Customer Success Jobs in Rochester, NH

Alleima

Regional Sales Manager

Concord, NH · Remote

This is a remote position with approximately 50%travelrequired. Yourhunter focusedrole will involve ... diverse teams and customer groups are crucial for success in this role. You thrive as a ...

Loftware

Senior Salesforce Architect

Portsmouth, NH · On-site +1

$70.25 - $87/hr

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours * Reading, United ... We set you up for success. We offer comprehensive training to all employees and place an emphasis ...

Loftware

Cloud Operations Architecture Lead

Portsmouth, NH · On-site +1

$120K - $160K/yr

US or UK (hybrid or remote depending on location) Responsibilities: · Act as the primary ... We win with inclusion At Loftware, inclusion, diversity, and belonging are paramount to our success ...

Qorvo, Inc.

Content Operations Specialist

Concord, NH · Remote

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... This is a remote position that we are open to considering candidates in the following states: AZ ...

Lonza

SAP S4/HANA Deployment Director

Portsmouth, NH · On-site +1

$165K - $232K/yr

This is a remote position. Candidates must be based within or near Portsmouth, NH, or Houston TX, ... Demonstrated success in managing large-scale, multi-country deployments with external ...

Lonza

SAP S4/HANA Deployment Director

Portsmouth, NH · On-site +1

$165K - $232K/yr

This is a remote position. Candidates must be based within or near Portsmouth, NH, or Houston TX, ... Demonstrated success in managing large-scale, multi-country deployments with external ...

Raka

Marketing Producer

Portsmouth, NH · On-site +1

$65K/yr

You'll play a key role in bringing strategy to life through marketing automation, CRM management ... People who have success in this role are not only strong writers, but also understand how content ...

Fortify Companies

Inside Sales Associate

Portsmouth, NH · On-site +1

With standardized systems, we deliver consistency every time • Driving success together: By ... This role is fully remote and tied to performance. If you like being measured on what you produce ...

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All JobsCustomer Success JobsOvernight Remote Customer Success JobsOvernight Remote Customer Success Jobs in Rochester, NH

Overnight Remote Customer Success information

See Rochester, NH salary details

$11

$23

$46

How much do overnight remote customer success jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight remote customer success in Rochester, NH is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.71 per hour, depending on experience, location, and employer.

What is an overnight remote customer success?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What skills and qualifications are needed to thrive as an overnight remote customer success?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.

What are typical challenges faced by overnight remote customer success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What job categories do people searching Overnight Remote Customer Success jobs in Rochester, NH look for?

The top searched job categories for Overnight Remote Customer Success jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Overnight Remote Customer Success jobs?

Cities near Rochester, NH with the most Overnight Remote Customer Success job openings:

Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Rochester, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,297 per year, or $23.7 per hour.

Regional Sales Manager

Alleima

Concord, NH • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

LocationPalm Coast, United States of America

AtAlleima'sBusiness Unit Medical, we turn advanced materials and engineeringexpertiseinto solutions that change lives. Partnering with the world's leading medical device innovators, we design, develop, and manufacture components and medical solutions that push the boundaries ofwhat'spossible in medical technology, from continuous glucose monitors to cochlear implants.

Every micron of wire, every braid of nitinol and every millimeter of tubing we producehelpspatients live longer and healthier lives. Join us in shaping the future of healthcare, where innovation meets impact.

We are on an exciting growth journey, with new manufacturing sites, strategic acquisitions, and a rapidly expanding global footprint. With production facilities in Germany, Poland, Italy,Malaysiaand the USA, we are proud to be a truly international team

Your Role:

As a Regional Sales Manager in North America, you will drive strategic growth in one of our most critical markets. This is a remote position with approximately 50%travelrequired. Yourhunter focusedrole will involve developing and expanding relationships with both existing and new OEM and third-party manufacturing customers in the medical device industry.

Your primary responsibilities will include:

-Drive new business development and expand existing accounts to achieve profitable revenue growth.

-Develop subject-matterexpertisein our medical wire portfolio and customer applications.

-Translate customer requirements into alignedsolutionsleveraging Alleima capabilities.

-Build, execute, and evaluate business plans to meet organizationalobjectives.

-Provide value through strong collaboration-internally and externally.

-Support negotiations, pricing, agreements, and quoting activities.

-Demonstrate willingness and ability to perform cold calling and effectively manage CRM activities to drive pipeline development.

Join us and send in your application today!

About you:

You hold a bachelor's degree in engineering, medical technology, or a related field, orpossessequivalent professional experience in medical device sales, OEM relationships, or technical consultative selling. Your strong passion for customer engagement, solution selling, and delivering best -in -class service is essential. Adaptability, a continuous -improvement mindset, and effective communication skills across diverse teams and customer groups are crucial for success in this role. You thrive as a collaborative team player in a dynamic and evolving environment, contributing to our collectivevisionand fostering mutual respect and personal growth.

What you can expect from us:

  • A workplace built on care, for better healthcare, for our customers, and for each other.

  • A culture that values unique, novel solutions and high-quality standards.

  • Opportunities to contribute to medical innovations that make a real difference.

  • A collaborative, decentralized environment where your voice matters.

  • Competitive compensation, benefits, and global career development.

  • Health, Dental, and Vision coverage after30 days

  • 401K with company contribution of 5% plus matching after90 days

  • 88 paid holiday hours per year

  • Paid time off (up to120 hourspaid time off after one year)

Additionalinformation:

Why Alleima, BU Medical?Wedon'tjust make components; we enable breakthroughs. Whetherit'shelping someone with diabetes live more freely or supporting the next generation of neurostimulation devices, our work is purpose-driven and technically sophisticated.

Ready to Make a Difference?

Join us and be part of a teamthat'sshaping the future of medical technology.
www.alleima.com

Apply