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Overnight Remote Customer Success Jobs in Rochester, NH

Loftware

Senior Salesforce Architect

Portsmouth, NH · On-site +1

$70.25 - $87/hr

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours * Reading, United ... We set you up for success. We offer comprehensive training to all employees and place an emphasis ...

Alleima

Regional Sales Manager

Concord, NH · Remote

This is a remote position with approximately 50%travelrequired. Yourhunter focusedrole will involve ... diverse teams and customer groups are crucial for success in this role. You thrive as a ...

Allen Roche Group

Be Seen First

Marketing Technology & Web Specialist

Portsmouth, NH · Remote

$55K - $62K/yr

What Success Looks Like (Qualifications) We are looking for an independent problem solver with a ... A remote from home work role , backed by relationship-building quarterly in-person team sessions ...

Loftware

Cloud Operations Architecture Lead

Portsmouth, NH · On-site +1

$120K - $160K/yr

US or UK (hybrid or remote depending on location) Responsibilities: · Act as the primary ... We win with inclusion At Loftware, inclusion, diversity, and belonging are paramount to our success ...

Qorvo, Inc.

Content Operations Specialist

Concord, NH · Remote

... our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of ... This is a remote position that we are open to considering candidates in the following states: AZ ...

Raka

Marketing Producer

Portsmouth, NH · On-site +1

$65K/yr

You'll play a key role in bringing strategy to life through marketing automation, CRM management ... People who have success in this role are not only strong writers, but also understand how content ...

Fortify Companies

Inside Sales Associate

Portsmouth, NH · On-site +1

With standardized systems, we deliver consistency every time • Driving success together: By ... This role is fully remote and tied to performance. If you like being measured on what you produce ...

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Overnight Remote Customer Success information

See Rochester, NH salary details

$11

$23

$46

How much do overnight remote customer success jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for overnight remote customer success in Rochester, NH is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.71 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are typical challenges faced by overnight remote customer success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is an overnight remote customer success?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What skills and qualifications are needed to thrive as an overnight remote customer success?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.
What are popular job titles related to Overnight Remote Customer Success jobs in Rochester, NH? For Overnight Remote Customer Success jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Customer Success jobs in Rochester, NH look for? The top searched job categories for Overnight Remote Customer Success jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Overnight Remote Customer Success jobs? Cities near Rochester, NH with the most Overnight Remote Customer Success job openings:
Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Rochester, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,297 per year, or $23.7 per hour.

Senior Salesforce Architect

Loftware

Portsmouth, NH • On-site, Remote

$70.25 - $87/hr

Full-time

Re-posted 28 days ago

Job description

At Loftware, It’s all right there — the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title: Senior Salesforce Architect

Possible locations: 

  • Šencur, Slovenia (hybrid)
  • Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours
  • Reading, United Kingdom (hybrid or remote)

Please note: Visa sponsorship is not available for this role.

The Role

As Salesforce Architect, you will lead the design, implementation, and delivery of Salesforce solutions ensuring seamless integration with other systems. You will collaborate with cross-functional teams—including product owners, software engineers, data scientists, and organizational leaders—to translate business requirements into scalable solutions. This role will champion Salesforce best practices, guide technical teams, and influence the long-term technology strategy to meet Loftware objectives.

Responsibilities

  • Design and review Salesforce solutions and architecture that align with Loftware’s business goals and technical strategy, ensuring scalability and performance.

  • Serve as lead technical resource for configuration and custom-developed changes and enhancements, as well as production issues.

  • Define and enforce Salesforce governance, best practices, and coding standards across the organization.

  • Lead and mentor technical teams, analyzing trade-offs, and making decisions to deliver optimal solutions.

  • Assess the current state of Salesforce implementations and create a roadmap for future enhancements that align with Loftware’s objectives.

  • Partner with Data Engineers, Business Operations (i.e. Sales, Marketing and Finance), and Product teams to ensure the platform strategy delivers against requirements, scope, and timelines.

  • Communicate technical concepts and strategic visions effectively to both technical and non-technical audiences, including the Executive Leadership Team.

  • Research and evaluate emerging Salesforce technologies to accelerate solution delivery and drive innovation.

  • Collaborate with the security team to ensure Salesforce solutions adhere to best practices and organizational security standards.

  • Identify opportunities to shape Loftware’s long-term technology strategy, with a focus on Salesforce and its ecosystem.

What You Bring

  • Deep expertise in Salesforce platform development, including:
    • Salesforce architecture and data modeling (10 + years)
    • APEX Development, including Devops and CI/CD (5+ years)
    • Sales Cloud, Service Cloud, and Experience Cloud (10+ Years)
    • Revenue Cloud Advanced (1-2 years)
    • Data Cloud (3+ Years)
    • AgentForce (1-2 Years)
    • 3rd Party Application and general system integration; API development a plus (5+ Years)
    • DevOps practices and CI/CD pipelines for Salesforce (5+ Years)
  • Strong understanding of enterprise architecture and system design principles.
  • Proven ability to evaluate trade-offs, conduct build-vs-buy analyses, and make strategic technical decisions.
  • Excellent leadership and communication skills, with the ability to collaborate effectively across teams and present technical strategies to non-technical stakeholders.
  • High level of independence and the ability to make time-sensitive decisions rapidly.

What We Value

  • Be Humble: We listen actively, stay open to feedback, and value every perspective, because great ideas can come from anywhere.

  • Own It: We take initiative, follow through, and hold ourselves accountable for the quality and impact of our work.

  • Be Curious: We ask questions, challenge assumptions, and continuously seek better ways and new technologies to solve complex problems.

  • Make a Difference: We design with purpose, creating experiences that support real people and drive meaningful outcomes for our customers.

Why Join Us?

  • Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.

  • Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.

  • We use the power of the global team.

  • We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We Win with Inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About us

We make the Supply Chain work

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain, and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

More about us: About Loftware | Global Leader in Enterprise Labeling & Packaging

Join us — #It’s all right there.

Apply