ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Rochester, NH

InsuraTec

Sales Representative (Remote)

Concord, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Sanford, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Dover, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Liberty Mutual

Remote Inside Sales Representative

Dover, NH · On-site +1

$75K/yr

We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA ... That means you sincerely care that our customers get exactly the quality products and services they ...

Liberty Mutual

Remote Inside Sales Representative

Dover, NH · On-site +1

$55K - $75K/yr

We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA ... That means you sincerely care that our customers get exactly the quality products and services they ...

Liberty Mutual

Remote Inside Sales Representative

Dover, NH · On-site +1

$85K/yr

We are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA ... That means you sincerely care that our customers get exactly the quality products and services they ...

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Rochester, NH

Remote Inbound Customer Service Representative information

See Rochester, NH salary details

$9

$18

$26

How much do remote inbound customer service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote inbound customer service representative in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Rochester, NH? For Remote Inbound Customer Service Representative jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Rochester, NH look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Inbound Customer Service Representative jobs? Cities near Rochester, NH with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Rochester, NH as of July 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,265 per year, or $18.4 per hour.
CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Concord, NH • Remote

$18.50/hr

Full-time

Re-posted 23 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER

Apply