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Remote Customer Advocate Jobs in Rochester, NH (NOW HIRING)

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Enterprise Support Engineer

Portsmouth, NH · On-site +1

$109K - $135K/yr

... to advocate for customer needs and drive issues through the development lifecycle. * Provide ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Client Service Associate 1

Concord, NH · Remote

$14.50 - $20.25/hr

Provides excellent customer service to all clients, as measured by responsiveness and client ... Remote Office Setting * Must be located in the western region of the US, preferably ID, UT, AZ, OR ...

Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the ... Your customers aren't just the individuals using your product. They are the driving factor in your ...

Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the ... Your customers aren't just the individuals using your product. They are the driving factor in your ...

Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the ... Your customers aren't just the individuals using your product. They are the driving factor in your ...

Senior AI/ML Engineer

Concord, NH · On-site +1

$105K - $144K/yr

Remote/Hybrid: This role is based remotely but if you live within a 50-mile radius of Sunnyvale, CA ... Champion AI-assisted engineering Use and advocate for modern AI-powered development workflows (code ...

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Remote Customer Advocate information

See Rochester, NH salary details

$13

$21

$46

How much do remote customer advocate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote customer advocate in Rochester, NH is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $23.08 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Customer Advocate?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What is a Remote Customer Advocate job?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What are the key skills and qualifications needed to thrive in the Remote Customer Advocate position, and why are they important?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Rochester, NH? For Remote Customer Advocate jobs in Rochester, NH, the most frequently searched job titles are:
What cities near Rochester, NH are hiring for Remote Customer Advocate jobs? Cities near Rochester, NH with the most Remote Customer Advocate job openings:

$16.25 - $22.25/hr

Other

Posted 6 days ago


Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.