Remote Customer Success Jobs in Portland, OR (NOW HIRING)

Please note that while this is a remote position, it is required that the candidate resides in the West and within 50 miles of a major airport. States included in Yelp's defined West region include: 

California, Washington, Oregon, Idaho, Montana, Wyoming, Nevada, Utah, Arizona, Colorado, New Mexico, Oklahoma, Texas, North Dakota, South Dakota, Nebraska, Kansas, Iowa, Illinois

Yelp's mission is to connect people with great local businesses.  Yelp's Brand team partners with National businesses to provide industry leading digital advertising solutions.  Yelp's premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel.  Yelp has become an essential part in the client's  Local advertising mix and the Enterprise team is growing fast.

We are looking for an entrepreneurial, sales driven leader to accelerate revenue growth for Yelp's cutting-edge retargeting products. In this role, you'll develop and execute a territory strategy, driving new business from prospecting through close relationships with forward-thinking brands and their agencies, especially those that operate without physical storefronts.  As Yelp's Brand Sales Director, you'll champion our audience platform, building strong partnerships and delivering digital advertising solutions that help diverse brands achieve measurable results.  

To succeed in this role, you will need to have relevant digital or advertising sales experience and a demonstrated track record of exceeding goals. The Brand Sales Director role is key to Yelp's success and offers significant career growth opportunities within Yelp's Brand Sales team!

We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes.

• Work across a territory of strategic accounts while prospecting for new accounts that are a strong fit for Yelp's advertising solutions
• Take ownership of the full sales cycle from prospecting to close
• Develop relationships with key decision-makers across client organizations
• Build rapport and understand client's business objectives and challenges that aligns Yelp's search retargeting solutions to accomplish their goals
• Partner with clients & agencies to develop a strategy utilizing Yelp's Audience Platform product
• Identify budgets within the client's organization tied to driving in-store, e-commerce & brand sales to fund new Yelp campaigns
• Collaborate with Yelp's Account Management and the Customer Success teams to ensure strong client experiences and program performance post-sale
• Lead ad hoc projects focused on the strategic revenue growth opportunities
• Use Chatbench, Yelp's internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections.
• #LI-REMOTE #LI-TU1

• 5 +  years relevant experience across Sales, Digital, Advertising and Agency roles.
• Proven track record of exceeding multi-million dollar Sales Targets
• You're not just comfortable exceeding Yelp's revenue targets; you excel at closing deals worth $150,000 and more. Your entrepreneurial spirit is matched only by your ability to build partnerships from the ground up.
• Experienced communicator with proven track record of Executive outreach
• Motivated and tenacious with an unwillingness to settle for anything less than your best!
• Your hunger for personal and professional growth is insatiable, and you're always ready to take on new challenges. Your desire is crystal clear: you aim to make a significant impact on Yelp's revenue and clientele.
• Entrepreneurial with history of building partnerships from scratch
• Ready and willing to roll up your sleeves and build something big at Yelp
• Easy-going, cool headed, with a track record of collaboration and working well internally
• Bought in to Yelp's mission and naturally puts the company and team first
• You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot
• Able to Travel 25%-30% of the time

• The base salary for this role is $110,000 annually
• This role is also eligible to earn uncapped quarterly incentive compensation (sales commissions)
• Target annual compensation for this role is $220,000, which includes base salary and quarterly incentive compensation assuming minimum performance expectations are met
• Top performers have the opportunity to significantly exceed target earnings
• Effective your first day: Full medical, vision, and dental 
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Professional development reimbursement