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Remote Customer Service Jobs in Springfield, MO (NOW HIRING)

FedEx Logistics

Customs Trade Coordinator

Springfield, MO · On-site +1

$18 - $23.50/hr

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings ...

FedEx Logistics

Customs Trade Coordinator

Springfield, MO · Remote

$18 - $23.50/hr

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings ...

micro1 AI

Biostatistician

Springfield, MO · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Springfield, MO · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Springfield, MO

Remote Customer Service information

See Springfield, MO salary details

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How much do remote customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Springfield, MO? The most popular types of Customer Service jobs in Springfield, MO are:
What are popular job titles related to Remote Customer Service jobs in Springfield, MO? For Remote Customer Service jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Springfield, MO look for? The top searched job categories for Remote Customer Service jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Customer Service jobs? Cities near Springfield, MO with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Springfield, MO as of August 2026, with employment types broken down into 73% Full Time, 7% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly

American Logistics Authority

Springfield, MO • On-site, Remote

$1.8K - $3.5K/wk

Full-time

Re-posted 17 days ago

Job description

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Job Type: Full-Time | Remote (U.S. Only)
About the Role:
We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
  • Communicate with drivers and clients to provide updates on loads
  • Manage shipment schedules and ensure on-time delivery
  • Track, organize, and record shipment information accurately
  • Deliver excellent customer service to carriers and clients
  • Collaborate with a professional virtual operations team

Qualifications:
  • Excellent communication and organization skills
  • Comfortable using basic computer tools (email, spreadsheets, chat apps)
  • Self-motivated with strong attention to detail
  • No prior logistics experience required

Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
  • 100% remote work
  • Flexible hours
  • Career growth opportunities in the logistics industry
  • Supportive virtual team environment

How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.

Apply