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Remote Customer Service Jobs in Addison, IL (NOW HIRING)

StaffedUp

Customer Service Accepting - Remote

Wheaton, IL · Remote

$15.50 - $21/hr

Customer Service - Part Time The Edge | 501 College Ave Join our dynamic team at The Edge, where we pride ourselves on delivering exceptional customer service in a fast-paced environment. As a ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Addison, IL

Remote Customer Service information

See Addison, IL salary details

$9

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$26

How much do remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Addison, IL?

The most popular types of Customer Service jobs in Addison, IL are:

What are popular job titles related to Remote Customer Service jobs in Addison, IL?

For Remote Customer Service jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Addison, IL look for?

The top searched job categories for Remote Customer Service jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Customer Service jobs?

Cities near Addison, IL with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Remote - Legal Customer Service Representative

Safeguard Law Group

Chicago, IL • On-site, Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote - Legal Customer Service Representative
Application Deadline: 20 September 2026
Department: Help Desk
Employment Type: Full Time
Location: Remote
Compensation: $23.00 / hour
Description
  • Full-Time: Help Desk
  • Location: Remote
  • Compensation: $23.00 / hour (Hours- Training Requirement)
  • To get you started, we have a 6-week (REMOTE) training program from (9:00 AM - 6:00 PM EST) Monday thru Friday, after the training is completed.
  • Your schedule will be Monday through Friday, 11:00 AM to 8:00 PM EST, in a fully remote capacity with no weekend shifts.

We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!
Remote - Legal Customer Service Representative (EST Candidates Only)
We're currently seeking a remote full-time Legal Customer Service Representative to provide our firm's attorneys with administrative support. We offer an exceptional opportunity for a dedicated individual looking to thrive in a fast-paced environment while gaining valuable expertise and growing with our firm.
Key Responsibilities
  • Managing (high-volume) client interactions within a structured call center environment.
  • Use Salesforce CRM software to facilitate the process of responding to clients' concerns via phone.
  • Working with collections agencies via phone to obtain documentation of settlements.
  • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.
  • Uploading these documents to our system.
  • Other ad hoc tasks as needed.

Skills, Knowledge and Expertise
  • Minimum of (1-2) year office support experience.
  • Possess superior organizational and time-management skills.
  • Must be computer literate: Ability to easily learn the Firm's case management software.
  • Highest ethical standards and professional integrity.
  • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties.
  • Fluent in Spanish a plus.
  • Experience with Salesforce a plus.

Benefits
  • Compensation is competitive and commensurate with expertise and previous experience
  • Training & Guidance
  • Medical, Dental & Vision Benefits
  • 401K Benefits with Employer Match
  • Paid Time Off (PTO)
  • Pre-Tax Transit Benefits
  • An incredible team of smart and supportive people!

This Firm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm authorization to work in the United States.

Apply