Remote Immigration Customer Service Jobs in Addison, IL

As a proud affiliate of Envoy Global, Inc., CIP PC is a nationally recognized immigration law firm known for delivering strategic, business-focused solutions. With a highly skilled remote-first team based across the United States, we are experiencing strong growth driven by continued success with our corporate clients. To support this momentum, we are excited to add a Business Immigration Paralegal with expertise in business immigration to our team. This is a permanent, full-time opportunity to work alongside industry-leading professionals in a fast-paced, collaborative environment. 

The purpose of our Business Immigration Paralegal is to work under the close supervision of an Attorney and/or Case Manager, responsible for independently analyzing information and documents, while also preparing, reviewing, and compiling immigration petitions and applications for Attorney review and filing. The Business Immigration Paralegal will also handle straightforward client/foreign national communications regarding case processing and status in a timely manner, while providing excellent client service.

What you'll do:

• Ensure effective document intake: i.e., review documents for validity and sufficiently analyze immigration status based on documents provided during document collection.
• Be accountable for the heavy drafting and reviewing of immigration forms and letters based on the analysis of case details, documents, and individual qualifications, as per strict deadlines for a range of NIV, PERM and IV applications (end to end).
• Applying strong attention to detail, ensure immigration petitions are prepared efficiently and accurately.
• Flag any potential/foreseeable case-related issues with Attorney in a timely manner.
• Draft responses to requests for evidence as guided.
• Utilize online immigration case tracking system to monitor case status and activities on a daily basis.
• Coordinate with Client Support Specialists the printing, scanning, and posting of cases and service requests.
• Respond to client communication requests – either via client contact, or directly with the foreign national.
• Prioritize daily workload based on fluctuating client deadlines, whilst maintaining an appropriate sense of urgency.
• Flag any ideas for process improvements and modifications to appropriate Attorney/Case Manager.
• Assist other team members with case or document preparation, as required.
• Contribute to positive team morale, even within a remote work environment.

What you bring:

• Completed Bachelor's Degree – highly desirable.  
• At least 1 year of experience working as an Immigration Paralegal drafting employment-based petitions.  
• Intermediate level proficiency with MS Suite (Teams, Outlook, Word). 
• Experience with drafting petitions for a range of NIV cases preferred: H1B, L, TN, O-1 etc. and/or experience with drafting green card processes (I-140 and AOS), and end-to-end PERM applications preferred.
• Experience working with a high volume of active and inactive cases at any one time.
• Experience communicating directly with (HR staff) and/or foreign nationals regarding case requirements, including work on key accounts/clients. 
• You have genuine interest in US immigration, with a desire to treat clients & foreign nationals with respect and an empathetic approach.
• Excellent written and verbal English communication skills, including spelling and grammar.
• Sharp eye for attention to detail to ensure consistent accuracy of work.
• Ability to follow due process, templates, and to adapt to evolving innovation within the Firm, and industry.
• Ability to collaborate with others as part of a team. 
• You have excellent organizational skills and are able to meet deadlines. 
• Ability to meet strict deadlines and prioritize caseload.  
• A genuine interest in U.S. immigration, with a desire to treat clients & foreign nationals with respect and an empathetic approach. 
• Uphold all of CIP, PC's core values. 

Why CIP: CIP P.C. is a highly reputable business immigration law firm that focuses on offering its clients exceptional legal service and support, while ensuring a work-life balance for its employees. 

Please note, we may have multiple openings for this role, each of which may require experience with one or more case types. As part of the application process, you will complete a brief screening assessment to indicate your years of experience and relevant case type expertise.

Annual Salary Range $40,000-$70,000

Notice at Collection for California Applicants:
http://www.envoyglobal.com/notice-at-collection-for-ca-applicants

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