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Walmart Customer Service Chat Remote Jobs in Addison, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

Experience in customer service or a related field. * Proficiency in live chat software and CRM tools. Benefits : Competitive salary, flexible hours, and growth opportunities. Join us to make a ...

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Walmart Customer Service Chat Remote information

See Addison, IL salary details

$8

$17

$27

How much do walmart customer service chat remote jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for walmart customer service chat remote in Addison, IL is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.28 per hour, depending on experience, location, and employer.

What does a Walmart Customer Service Chat Remote representative do?

A Walmart Customer Service Chat Remote representative assists customers via online chat, helping them resolve issues related to orders, products, returns, and general inquiries. They provide prompt, friendly support and guide customers through Walmart’s online services and policies. Representatives may also troubleshoot technical problems, answer questions about products, and ensure customer satisfaction, all while working from a remote location.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Chat Remote representative?

To thrive as a Walmart Customer Service Chat Remote agent, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic computer skills is typically required. Outstanding empathy, patience, and active listening help agents build rapport and resolve issues efficiently. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and representing Walmart's brand positively in a remote environment.

What are the main challenges faced by remote Walmart Customer Service Chat representatives, and how can they effectively overcome them?

Remote Walmart Customer Service Chat representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without face-to-face cues, and resolving customer issues efficiently while adhering to company policies. To overcome these challenges, it’s important to develop strong multitasking and written communication skills, stay organized, and make effective use of available resources such as knowledge bases and team chat channels. Regularly participating in virtual team meetings and training sessions can also help stay updated on best practices and company updates, ensuring high-quality customer support.

What are popular job titles related to Walmart Customer Service Chat Remote jobs in Addison, IL?

For Walmart Customer Service Chat Remote jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Walmart Customer Service Chat Remote jobs in Addison, IL look for?

The top searched job categories for Walmart Customer Service Chat Remote jobs in Addison, IL are:

What cities near Addison, IL are hiring for Walmart Customer Service Chat Remote jobs?

Cities near Addison, IL with the most Walmart Customer Service Chat Remote job openings:

Walmart Customer Service Chat Remote jobs near you
Infographic showing various Walmart Customer Service Chat Remote job openings in Addison, IL as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,713 per year, or $17.2 per hour.

Remote Live Chat & Customer Service Representative

Chicago, IL • Remote

Trilogy Federal LLC
IT Services • 51 - 200 employees
Learn more about Trilogy Federal LLCexternal

$28 - $30/hr

Full-time

Medical, Vision, Retirement, PTO

Posted 9 hours ago

Posted today

Job description

Trilogy Federal LLC is looking for a friendly and reliable Remote Live Chat & Customer Service Representative to help customers and clients with questions and basic support requests from home.

Job Responsibilities:

  • Respond to customer questions through live chat, email, or phone.
  • Provide clear and helpful information.
  • Assist customers with basic requests and concerns.
  • Handle customer messages in a friendly and professional manner.
  • Keep customer information and support records organized.
  • Forward complex issues to the appropriate team.

Requirements:

  • Good communication skills.
  • Basic computer and internet knowledge.
  • Friendly and professional attitude.
  • Good typing and problem-solving skills.
  • Ability to work independently.
  • Previous customer service experience is a plus but not required.

Company Description

Trilogy Federal LLC is a U.S.-based federal consulting and professional services company headquartered in Arlington, Virginia. The company provides solutions in financial management, healthcare, information technology, systems integration, and performance transformation, primarily supporting federal government clients.

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